Family Dollar Stores Reviews | Glassdoor

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Family Dollar Stores Reviews

Updated January 18, 2018
2,345 reviews

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2,345 Employee Reviews

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Pros
  • 100%customer service merchandise inventory planograms resets training employees schedule payroll bank deposits inventory control (in 54 reviews)

  • Great place to work great people (in 42 reviews)

Cons
More Pros and Cons

  1. "No care given"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Columbus, GA
    Former Employee - Project Manager in Columbus, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Dollar Stores full-time (More than 5 years)

    Pros

    manager pay was good, nothing else to say

    Cons

    They do not care about you. They will suck you dry and spit you out. Employee can make false accusation about you and you are fired or hounded until you quick.

    Advice to Management

    Quick making management work alone and expect anything to get done. Train your DM'S BETTER. Each one makes up their own rules and lets their personal feelings get in the way of their job


  2. "Worst company to work for"

    StarStarStarStarStar
    Current Employee - Cashier in Charlotte, NC
    Current Employee - Cashier in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Family Dollar Stores part-time (More than a year)

    Pros

    If you want a quick job

    Cons

    - Company does not care for their workers
    -You do ton of work for little pay
    - Spent a whole summer without A/C because corporate refused to fix it .

  3. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Baton Rouge, LA
    Former Employee - ASM- Assistant Store Manager in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Family Dollar Stores full-time (More than a year)

    Pros

    Alot of effective experience for future jobs

    Cons

    Dangerous jobs for everyone who's working in store

    Advice to Management

    Getting security in stores


  4. "not worth the hassle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores full-time (More than 8 years)

    Pros

    benefits are good if you are full time and get more then 29 hours.
    customers are great

    Cons

    not enough hours given to Assistant Managers
    only allowed to take 24 hours of your vacation at a time .

    Advice to Management

    they need to treat employees a lot better,


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Family Dollar Stores full-time

    Pros

    Love my store n customers

    Cons

    The higher up management absolutely sucks.they dont back u up in anyway

    Advice to Management

    Get better management


  6. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Family Dollar Stores full-time (Less than a year)

    Pros

    If you like being given unrealistic expectations with daily stress and aggravation.... this employer is for you!

    Cons

    Managers are required to work 52 hours. Given such small payroll hours to work with, there's not enough staffing for all the work to be done. They expect the manager to make up the difference, so a 70+ hour week is not unusual. All the time I spent at the store almost cost me a divorce. The hours given to stock the store (door-to-shelf) are 50 cases per hour which includes repacks (totes of piece merchandise not in cases) and all the security tagging that is done as you stock. All of this when you work the week with 4-6 hours daily with only one employee (cashiering, stocking, setting new department schematics, setting monthly endcaps and the manager also has to review security footage daily, do weekly counts and monthly billing statements). Miserable working conditions.

    Advice to Management

    Give your stores the employee hours needed to actually make the stores look presentable, get the work done AND help the customers. Don't let your district managers use trainers (who are managers with their own stores) take care of half your work for you, being too concerned about all the stores but their own. Think of better security measures and actually care that "customers" walk out multiple times a day with baskets, carts and totes full of merchandise and all the employees can do is basically tell them to have a good day as they rob you blind.


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Dollar Stores part-time

    Pros

    I didn't like anything about working there.

    Cons

    1. Six hours and no break. 2. Wanted part-time and employer keep calling me to come in with no assigned schedule and tells me I'm late. 3. No feeling of safety at night. 4. Too many tasks for too little pay. 5. 15 minutes training. 6.Three security tags to hunt for on clothing and people buy over ten garments. 7. Strange people come in store and steal and management wants you to argue with them. 8. Understaffed in considering volume of customers (Me and the super., lines go from register to back of the store). 9. People frequently fill up two carts worth of items.

    Advice to Management

    Retire.

  8. "Dollar General is much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Faison, NC
    Former Employee - Assistant Store Manager in Faison, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Family Dollar Stores full-time (More than a year)

    Pros

    Constantly tasks to complete Wich makes the time go by faster!

    Cons

    Management constantly says the DM is coming for a visit and gives list of things that have to be done urgently when reality is that manager is just putting the workload on you, stressing you out, and it's only for them to look good to the DM. Most of the time the tasks have a week to be completed Wich is needed so you don't become overwhelmed. You have to pay extra close attention to your time clock and vacation hours cause the managers will alter them to prevent themselves from going over payroll

    Advice to Management

    Don't use your assistant managers vacation hours to prevent yourself from going over payroll. Don't add breaks to timecards that were never taken. Investigate these issues yourself instead of making an employee take you to the labor board and winning because as your told in training " every keystroke is recorded"


  9. "Very Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Fairfield, OH
    Former Employee - Sales Associate/Cashier in Fairfield, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Family Dollar Stores part-time (Less than a year)

    Pros

    Honestly, there are no pros for working here.

    Cons

    Poor management. Severely understaffed. No training.


  10. "The most unorganized company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gary, IN
    Former Employee - Store Manager in Gary, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Family Dollar Stores full-time (More than a year)

    Pros

    The pay needs to be increased.

    Cons

    The hours are horrible and the costumers are rude.


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