Family Health Centers of San Diego Reviews | Glassdoor

Family Health Centers of San Diego Reviews

Updated January 4, 2017
76 reviews

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Full-time Part-time

3.7
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Family Health Centers of San Diego CEO Fran Butler-Cohen
Fran Butler-Cohen
48 Ratings

76 Employee Reviews

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Pros
  • Great benefits for you and the family (in 7 reviews)

  • I appreciate the opportunity to be part of this mission and, at the same time, earn a good living with good benefits to support my family (in 5 reviews)

Cons
  • If you want work life balance it is seen as poor work ethic (in 3 reviews)

  • HARD WORK TO HELP PEOPLE BUT ITS OK (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Its a good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Health Centers of San Diego full-time (Less than a year)

    Pros

    Great place to work in

    Cons

    So far i have no cons


  2. "Patient Engagement Specilsit 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Specialist in San Diego, CA
    Current Employee - Engagement Specialist in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Health Centers of San Diego (More than 8 years)

    Pros

    Family Health Centers Of San Diego is a great place to work. You have the opportunity to grow and great benefits, FHCSD provides great support and services to the Community

    Cons

    We san improve by having more Clinics specific to dental care, more prevention programs and programs that support people with Chronic diseases also I think we can have a Specialist Clinic for Seniors Care because the needs of this population is growing.

    Advice to Management

    It would be great to have more training opportunities related to our position so that we can provide better services and be more efficient. Another suggestion is that if you have been the same position for several years to be able to train others what you have learned and to move into different positions.


  3. "Patient Engagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Family Health Centers of San Diego full-time

    Pros

    FHCSD is a wonderful agency, I like the so good benefits that we have and people in general including supervisors have a great experience in the Health and Management field. We as employees have many resources to improve our job and give the best service to the client/patients.

    Cons

    The overload that we have in all areas is hard to manage, since FHCSD have experienced an increased of patients and still continues growing up we need more open positions to better serve the high demand of clients/patients.

    Advice to Management

    To create more open positions, to improve salaries to the employees that have been working in the company for 5 years or more.


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  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Diego, CA
    Current Employee - Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Health Centers of San Diego full-time

    Pros

    Amazing nonprofit organization. I love its mission of providing quality healthcare services to everyone, especially to the underserved members of the patient population who need it the most. It is rapidly expanding its access points to reach many more families throughout San Diego County, which is an exciting time at the moment! Looking through my healthcare admin “lenses,” I am confident this company will continue to remain as a valuable resource to the community in decades to come. If you are creative, flexible to changing process, energetic, resourceful, and above all, have the heart to serve others, this is the place for you to not only grow in your career, but to love what you do. I have worked in a number of large healthcare organizations before, ranging from Kaiser Permanente to Blue Cross Blue Shield, and this has been by far the most rewarding experience for me, considering the direct impact work has on the most vulnerable members of society. Throughout the past 5 plus years I have been here, I had the opportunity to work in clinic operations and now the main offices, which is an experience that has evolved into a dream job. I go home at the end of most days feeling like I made a difference. Coming from a military family who often has an unstable schedule and competing personal priorities at the home front, the Management has only been supportive of both my personal and professional development. I have seen colleagues and Providers come and go, and some of them end up coming right back. The work is hard, it can be thankless and unappreciated at times, particularly by patients who can be overbearing and are often quick to complain. Our structure and situations change frequently. But if you take a moment to realize that the healthcare system is complex and life for our patient population is beyond difficult, you will understand your purpose of serving others. I often advise incoming employees and volunteers to make the most of every opportunity. You reap what you sow. Plant good seeds!

    Cons

    I have a few colleagues who are primarily task-oriented and lack the strategic “big picture” view necessary to maintain employee engagement. Communication has been a challenge across departments, but leadership is aware of this from survey feedback, and is making efforts to manage the delivery of information effectively. The rapid growth has been both an amazing accomplishment as well as a concern, since the speed at which the company is expanding often inadvertently prevents involvement by key employees and supervisors. Part of natural growing pains of any organization.

    Advice to Management

    Take the time to regularly conduct “stay interviews,” which is an important tool you shared with Supervisors years ago. This will keep employees connected with their leaders. Recruitment is under a lot of pressure to keep up with the need, but remind them to yes, hire for skills and experience, but more so for character. The “fun stuff” has been compromised in recent years due to competing priorities. Help staff maintain a work-life balance by re-activating employee perks, such as promoting ticket discounts to local attractions to help them remember that they work in the nation’s finest city! Encourage staff to celebrate successes and work anniversaries, not just major milestones (we do this in my department, and it's awesome). Time flies when you are having fun; years have passed on for many, and they don’t even realize their accomplishments along the way. Consider developing an Employee Engagement Committee to help track and sustain these positive aspects, to ultimately support Wellness efforts. Keep up the weekly Huddle, which has been a source of communication and inspiration. Thank you for all that you do!


  6. "Dissatisfied with the blatant favoritism that happens so often."

    Star Star Star Star Star
    • Comp & Benefits
    Current Employee - Patient Engagement Specialist in San Diego, CA
    Current Employee - Patient Engagement Specialist in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Family Health Centers of San Diego full-time (More than 3 years)

    Pros

    I like the mission of the company and what FHCSD has done for the community . I like how this company does help so many people who need health services who may otherwise not have access to care.

    Cons

    This company is a complete joke and cannot be taken seriously. This company is plagued by favoritism! There are individuals who have no college degree making higher wages than that of a college graduate. They bend and edit job descriptions to get certain people in jobs that would usually require a degree. Sad to say but this company caters to their Mexican employees and they run the show. If you are African American good luck being treated fairly in the workplace. They bring in their cousin's, sister, brother, girlfriend, etc who have no experience but they get the jobs and the better pay. It's all in who you know to get your foot in the door. I wish the CEO would take a close look at FHCSD's turnover rate and the company's overall hiring process. This company is not a good place to work for.

    Advice to Management

    Be fair and stop showing favoritism. Acknowledge all employees who are doing a great job.


  7. "MA"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Medical Assistant (MA) III in San Diego, CA
    Former Employee - Medical Assistant (MA) III in San Diego, CA

    I worked at Family Health Centers of San Diego full-time (More than 10 years)

    Pros

    Good benefits, always busy, nice co-workers. You get to meet a lot of people and you are learning new things every day.

    Cons

    When you have a very rude patient sometimes your clinic director might not be by your side, it's all about numbers at this place. It seems that's what each clinic is trying to reach, having the higher number of patients, instead of giving the highest of quality care to the patient.


  8. "A great place to work!!!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work environment; great relations with staff; opportunity to put into practice what you've learned; good pay; good benefits

    Cons

    Depends on whether or not you like to work with lots of people.

    Advice to Management

    This organization started out with a family feel to it. As long as that is maintained then it will be an appealing place to work.


  9. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Services in San Diego, CA
    Current Employee - Partner Services in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great people, expanding, possibility for advance

    Cons

    Don't have any so far.

    Advice to Management

    Keep being awesome!


  10. Helpful (2)

    "Busy, Busy, Busy!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in La Mesa, CA
    Former Employee - Medical Assistant in La Mesa, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Very diverse environment, never a dull moment with lots of different opportunities to show scope of practice.

    Cons

    Can be difficult to find management when needed without overhead paging system. Not much room for growth in the company. Not many raises.


  11. Helpful (3)

    "Growing too fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Family Health Centers of San Diego full-time

    Pros

    Great benefits. A mission you can believe in.

    Cons

    Over worked... Salaried employees often were expected to put in 50+ hours, work weekends, and much of the work was wasted on minutiae because of old systems/processes.



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