Family Preservation Services Reviews | Glassdoor

Family Preservation Services Reviews

Updated August 24, 2017
62 reviews

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2.6
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Roeathea Butler
13 Ratings

62 Employee Reviews

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Pros
  • For a mental health support role, very low relative stress & taking work home (in 5 reviews)

  • Great opportunity to get experience in the counseling field and work directly with clients (in 3 reviews)

Cons
  • Organization, Low pay, work/life balance is hard (in 9 reviews)

  • Uncooperative with a huge amount of work performed at home (which you are not compensated for) (in 3 reviews)

More Pros and Cons

  1. "Mental Health Skills Building Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Preservation Services full-time (More than a year)

    Pros

    Great working environment
    Knowledgeable and supportive supervisors/program directors
    Focused on bettering people's lives and not just on profit
    Opportunity to work in different programs and gain skills advancement

    Cons

    Low salary
    Have to use personal vehicle with low mileage reimbursement
    Often understaffed causing employees to be overworked
    Small company, so there isn't a lot of opportunity for advancement


  2. "ACTT RN: don't take it in Hendersonville NC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ACTT RN in Hendersonville, NC
    Former Employee - ACTT RN in Hendersonville, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at Family Preservation Services full-time (More than a year)

    Pros

    Working with ACTT team who were excellent professionals. Autonomy and flexibility with scheduling.

    Cons

    Outdated computer hardware and EMR; different systems used by MD's/PA's/RN that don't allow RN's to assess for interactions or side effects with prescriptions (RN's MARS were completed on Excel spreadsheets!). All record keeping is still manual (counting each rx after dosing qwk) ; time consuming. This company's RD stated "We aren't a Medical Model"- we are MD's and nurses assessing/diagnosing/implementing interventions and administering medications. If that isn't a medical model I don't know what is?? Geography is not added into equation for ACTT model that mandates 90 clients dictates 3 nurses; nurses are extremely busy--always staying late to get it all done/chart/file/complete orders at the end of each day. Management is not in touch with the reality of the ACTT team. Management's core values say all of the right things but are not put into practice in reality.

    Advice to Management

    Invest in EMR, reconfigure ACTT model to include geography/commute times and stafff appropriately. Realize ACTT team & it's practioners ARE a medical model and allow them to work and staff accordingly i.e --safely.

  3. "Supportive co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Counselor
    Former Employee - Mental Health Counselor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Family Preservation Services full-time (More than a year)

    Pros

    Co-workers, depending on the position there is a good work life balance, intense training upon hire, working with client

    Cons

    No communication/transparency with upper management; for direct care position pay structure can be challenging during slow periods.

    Advice to Management

    More support and open channels of communication for direct care workers. More training opportunities after hire


  4. "Poorly managed program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-home Counselor in Fredericksburg, VA
    Former Employee - In-home Counselor in Fredericksburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Offers positions that allow professionals to help people in need of mental health services in the community.

    Cons

    Poor pay, poor training, and a generally unsupportive work environment with poor follow-through from administrators and peers. Sink-or-swim attitude with a tendency to blame employees for administrative problems. Disorganized, inconsistent, with recurring changes to management and procedures that appear to leave administrators unaware of basic procedures. Poorly managed client cases, with client dissatisfaction. Unprofessional environment marked by a tendency to gossip about current/former employees and frequent reports suggesting a history of problems in the office.

    Advice to Management

    Nothing that the management hasn't already heard.


  5. "Ehhhh...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Family Preservation Services full-time

    Pros

    Great training
    Great pay

    Cons

    Not aware of the law

    Advice to Management

    Refer to ADA and other laws and regulatory statutes.


  6. "Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counselor in Roanoke, VA
    Current Employee - Counselor in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Preservation Services full-time (Less than a year)

    Pros

    Excellent management! Fantastic benefits package and vacation/leave time. Competitive salary! Very supportive co-workers and a positive work environment. Strong ethical foundation!

    Cons

    I cannot think of any cons!

    Advice to Management

    N/A


  7. "Good employees, poorly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intensive In-Home Team in Asheville, NC
    Current Employee - Intensive In-Home Team in Asheville, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Family Preservation Services full-time (More than a year)

    Pros

    I love the other people that I work with. They are passionate about serving our community and helping the families that we work with! I also enjoy the flexibility that my position has, as I have the freedom to schedule with my clients individually.

    Cons

    The pay and benefits are poor for the expectations and stress level of the position. Management of the company is poor and extremely disorganized. The company is behind technologically and this often interferes with my job and creates additional unnecessary work. Health insurance benefits are terrible if you aren't a single person (premium for me and my spouse would be $570/month-$90 for single). I also have concerns about the financial stability of the company in general.

  8. "Run the other way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intensive In-Home Team Lead in Columbus, NC
    Former Employee - Intensive In-Home Team Lead in Columbus, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Family Preservation Services full-time (Less than a year)

    Pros

    Team leads are given the opportunity to make a decent amount of money.

    Cons

    Extremely poor leadership. Supervisors are rude, inexperienced, unprofessional, and punative. As a fully licensed masters level therapist, I never expected to be micro-managed and given so many unnecessary "tracking assignments." There is a lack of benefits, unfair reimbursement for milage, no reimbursement for supplies/random expenses encountered in the field. Licensed therapists are basically on call 24/7, supervisors are always MIA and impossible to track down when in need.

    Advice to Management

    Hoping that this company sees the light and fires all supervisors and clinical directors in this region, they are literally chasing out employees.


  9. "TDT Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TDT Counselor in Farmville, VA
    Current Employee - TDT Counselor in Farmville, VA

    I have been working at Family Preservation Services full-time (More than 3 years)

    Pros

    salary-used to be hourly only, time off such as spring break and Christmas break

    Cons

    pay not enough for level of experience


  10. "Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counselor in Roanoke, VA
    Current Employee - Counselor in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Family Preservation Services full-time (Less than a year)

    Pros

    Vacation, Holidays, Some good training opportunities

    Cons

    Organization, Low pay, work/life balance is hard

    Advice to Management

    I feel like the caring for your employee's and clients is definitely there but I wish there was more directness in management style. Also providing opportunities for employees to earn pay increases would be helpful and boost morale. Overall this is a good starting company but not a place I can see many people making a career out of.


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