Family Resources Reviews | Glassdoor

Family Resources Reviews

7 reviews

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3.4
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Mary Macumber-Schmidt
1 Rating

Employee Reviews

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  1. "overlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Residential Counselor in Davenport, IA
    Former Freelancer - Residential Counselor in Davenport, IA
    Recommends
    Positive Outlook

    I worked at Family Resources (More than a year)

    Pros

    compliments and the meeting of different guesses

    Cons

    the way te guess get drink and start flirting

    Advice to Management

    workers not friends


  2. "Overall great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The organization is doing just amazing things in the community. The leadership truly cares about everyone. It may not always be visible but the hours spent on employee's needs is incredible. Overall, a very rewarding experience for me.

    Cons

    The company is changing and has changed a lot due to the partnership with Four Oaks. Sometimes there isn't a lot of communication about those changes or a lot of other things. They say they are going to do a lot of things they never do. I was asked to continuously work a lot of hours that became unrealistic.

    Advice to Management

    Stop working your people to death. Offer better work-life balance to everyone. And listen to your employees; all of them.

  3. "Average employer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Counselor in Davenport, IA
    Former Employee - Residential Counselor in Davenport, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Family Resources full-time (More than 10 years)

    Pros

    A rewarding job, with plenty of opportunities. Challenging work if that what you want. Plenty of opportunity to help others. The floor staff are like a family and support each other as much as possible

    Cons

    Not a lot of support from management. Management always seems to be interested in the bottom line, which is important in order to keep the doors open, but it comes with a sacrifice of support for staff

    Advice to Management

    Support your employees not just your bottom line


  4. Helpful (1)

    "Great product / Less great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Davenport, IA
    Former Employee - Anonymous Employee in Davenport, IA
    Doesn't Recommend

    I worked at Family Resources full-time (More than a year)

    Pros

    Provides quality assistance to the denizens of the Quad Cities.

    Cons

    In the year and half I worked there I only occasionally felt professionally respected and never felt secure in my job. They

    Advice to Management

    Help you employees feel supported, supplied, and secure in their job. Please be more upfront with coming changes rather than springing a large restructuring. It creates a culture of fear for whats next and a lack of loyalty even when a team member is doing their job well.


  5. Helpful (1)

    "The non-management staff were a joy to work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kinship Coordinator in Clearwater, FL
    Former Employee - Kinship Coordinator in Clearwater, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Family Resources full-time (Less than a year)

    Pros

    Great Benefits
    Flexible Schedule (in mornings)
    Great entry level job.

    Cons

    Lack of Supervision
    Lack of Support.
    Sub-par pay.
    5 Nights/week requirement.
    Travel reimbursement.


  6. Helpful (1)

    "Company does good work, but should support employees more."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Davenport, IA
    Former Employee - Anonymous Employee in Davenport, IA

    Pros

    Good as an entry level position and an opportunity to get experience. Opportunity for advancement is limited, mainly due to the small size of the company.

    Cons

    Hours are long, pay very low. This is common for social work but more of an issue in this company. Senior management has been in place for many years and may have lost touch with how the long hours impact those starting in the field.

    Advice to Management

    Support those providing direct service and remember that a living wage is necessary to retain valuable staff members. Remember the cost of replacing workers is high, better to retain those you have.


  7. Helpful (1)

    "Less than adequate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Davenport, IA
    Former Employee - Anonymous Employee in Davenport, IA
    Doesn't Recommend

    Pros

    Flexibilty in scheduling. Stated mission of community. Co-workers involved and supportive. Support staff very capable and always willing to help.

    Cons

    Lack of focus. Misguided sense of profit vs. service. Communications from management not always clear nor timely.

    Advice to Management

    Use your internal resources. Don't forget that your professional staff knows what they are doing. You hired them for their skills - disregarding their professional needs is self-defeating behavior.