I worked at Family Service Association full-time (More than a year)
The families were nice and the kids were a blast to work with. My lead teacher was creative and kept the children engaged in her activities.
The pay was not good, the benefits were not good and the admins show favoritism to certain sites. Very little creative materials to work with
Pleasant co workers. Year end bonus.
Easy job.good benefits, vacation and paid time off.
Reasonable working hours. No weekends for management.
Paperwork, endless. Job boring. Building very warm. No AC.Clients apartments often but filled and in dangerous areas.
Parking for work can be limited.
Advice to Management
Take the time to reach out to your employees for suggestions of how to streamline the paperwork. Fact or some creativity into the job.
I have been working at Family Service Association full-time (More than a year)
This is an agency where you have unlimited potential to learn and wear multiple hats. This makes professional development inevitable. The work schedule is good, 7:30am to 5pm M-R, and 8am to noon every Friday. They are flexible with your hours depending on your position. Most of the Board members are very friendly and helpful with providing resources they have. The employees are AMAZING. They are mostly Hispanic women. Everyone is friendly and usually stick together. There is a lot of opportunity to help people and that helps getting up in the morning knowing an impact is made from your work. Relatively easy to move up or laterally in this company.
The COO sucks. She is extremely bright and intelligent, but has personality issues that takes away from her brilliance. She is not social. In a human service organization it is crazy that she does not speak to the employees, even a simple good morning.
There is also a lack of communication between different levels of management. Those that give directives don't communicate as much as they should with those that actually execute. This affects the success of some of the programs and lowers the moral at times.
Benefits are not that great. Even though you can learn so much, there is very little training. When hired there is a lack of an onboarding process. This can be addressed but everyone is so busy working, internal processes rarely get addressed. Raises are rare.
Advice to Management
Communicate more between levels. Send COO to a workshop to enhance her people skills. Provide more and/or better training, especially for new employees.
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Good part time job while going through school
documentation was a lot for the amount of time
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