I worked at Family Service Association full-time (Less than a year)
The majority of staff are like-minded, joyful, caring, and very positive to be around. Low-cost and free community services are provided to families and seniors in Riverside County.
Turnaround is high because upper management halts growth both personally and professionally. You will jump through endless hoops because upper management requires most projects be approved through their unnecessary, unrealistically lengthy chain of command (if they even approve it at all). A caged canary has more freedom than the average employee at FSA, but the tip top of the ladder has no interest in actually listening to department managers and staff to resolve the political problems. FSA boasts of the "below average income" population they serve while employing their staff at a rate that places them in that same exact category. Also, exemplary employee reviews are not granted raises (which I have heard first-hand and multiple other staff). Search Family Service Association on Guidestar to get a look at the astronomical salary gap. It's a shame that the cons so drastically outweigh the pros. This company has so much refused potential.
Advice to Management
Change your management style and policies before you lose more great staff.
I have been working at Family Service Association full-time (More than 3 years)
-Coworkers are knowledgeable and supportive
-you gain valuable work and life experience
-turnover rate is extremely high
-don't have support from some administration who are power hungry and quick to point the finger to anyone but themselves
-no consistency in the different clinics
Advice to Management
Hire more staff and actually TRAIN them! We receive no trainings and are expected to learn everything as we go. Assign staff to specific roles and stick to it instead of assigning them four or five different roles, which they clearly won't have time for.
Instead of seeing the problem with the clinic as the staff in it, look more towards the administration running it. Respect your staff and they will respect you.
I worked at Family Service Association full-time (More than a year)
The families were nice and the kids were a blast to work with. My lead teacher was creative and kept the children engaged in her activities.
The pay was not good, the benefits were not good and the admins show favoritism to certain sites. Very little creative materials to work with
I have been working at Family Service Association full-time (More than a year)
This is an agency where you have unlimited potential to learn and wear multiple hats. This makes professional development inevitable. The work schedule is good, 7:30am to 5pm M-R, and 8am to noon every Friday. They are flexible with your hours depending on your position. Most of the Board members are very friendly and helpful with providing resources they have. The employees are AMAZING. They are mostly Hispanic women. Everyone is friendly and usually stick together. There is a lot of opportunity to help people and that helps getting up in the morning knowing an impact is made from your work. Relatively easy to move up or laterally in this company.
The COO sucks. She is extremely bright and intelligent, but has personality issues that takes away from her brilliance. She is not social. In a human service organization it is crazy that she does not speak to the employees, even a simple good morning.
There is also a lack of communication between different levels of management. Those that give directives don't communicate as much as they should with those that actually execute. This affects the success of some of the programs and lowers the moral at times.
Benefits are not that great. Even though you can learn so much, there is very little training. When hired there is a lack of an onboarding process. This can be addressed but everyone is so busy working, internal processes rarely get addressed. Raises are rare.
Advice to Management
Communicate more between levels. Send COO to a workshop to enhance her people skills. Provide more and/or better training, especially for new employees.
Good part time job while going through school
documentation was a lot for the amount of time
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?