Family Service Association Reviews | Glassdoor

Family Service Association Reviews

Updated April 11, 2017
12 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Dom Betro
5 Ratings

12 Employee Reviews

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  1. Helpful (1)

    "Pretty good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinician I in Moreno Valley, CA
    Current Employee - Clinician I in Moreno Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Service Association full-time (More than a year)

    Pros

    flexible schedule, good experience in a variety of programs,

    Cons

    depending on your supervisor you can feel cut off due to size of agency

    Advice to Management

    try to create more comrodery with in the agency by doing outside events and offer bonuses


  2. "Great Company, Mission Driven - Cares for employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Mission and employee driven, great programs and services for the city

    Cons

    A little conservative with dress, pay could be a little better but its a fun place to work at

    Advice to Management

    None


  3. "FSA Volunteer Experience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    excellent staff that made the experience worthwhile

    Cons

    No work plan was available

    Advice to Management

    have a work plan to increase volunteer satisfaction


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Its what you make of it"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grad Trainee in City of London, England (UK)
    Current Employee - Grad Trainee in City of London, England (UK)
    Approves of CEO

    Pros

    Training is good, you get to work on important deals, chance to network with banks / financial services, good work life balance

    Cons

    need to be careful or you could very easily end up in an area that isn't going anywhere. your a public sector employee working in the financial sector.

    Advice to Management

    Generally they are good, they could be making much more money working for the banks but they are at the fsa. hard to keep staff motivated at times because of economy


  6. Helpful (1)

    "case worker"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good part time job while going through school

    Cons

    documentation was a lot for the amount of time


  7. "FSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Moreno Valley, CA
    Current Employee - Operations Manager in Moreno Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Service Association full-time (More than a year)

    Pros

    This is an agency where you have unlimited potential to learn and wear multiple hats. This makes professional development inevitable. The work schedule is good, 7:30am to 5pm M-R, and 8am to noon every Friday. They are flexible with your hours depending on your position. Most of the Board members are very friendly and helpful with providing resources they have. The employees are AMAZING. They are mostly Hispanic women. Everyone is friendly and usually stick together. There is a lot of opportunity to help people and that helps getting up in the morning knowing an impact is made from your work. Relatively easy to move up or laterally in this company.

    Cons

    The COO sucks. She is extremely bright and intelligent, but has personality issues that takes away from her brilliance. She is not social. In a human service organization it is crazy that she does not speak to the employees, even a simple good morning.
    There is also a lack of communication between different levels of management. Those that give directives don't communicate as much as they should with those that actually execute. This affects the success of some of the programs and lowers the moral at times.
    Benefits are not that great. Even though you can learn so much, there is very little training. When hired there is a lack of an onboarding process. This can be addressed but everyone is so busy working, internal processes rarely get addressed. Raises are rare.

    Advice to Management

    Communicate more between levels. Send COO to a workshop to enhance her people skills. Provide more and/or better training, especially for new employees.


  8. "Associate Teacher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Preschool Associate Teacher in Beaumont, CA
    Former Employee - Preschool Associate Teacher in Beaumont, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Family Service Association full-time (More than a year)

    Pros

    The families were nice and the kids were a blast to work with. My lead teacher was creative and kept the children engaged in her activities.

    Cons

    The pay was not good, the benefits were not good and the admins show favoritism to certain sites. Very little creative materials to work with


  9. Helpful (1)

    "Case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Family Service Association full-time (More than 3 years)

    Pros

    -Coworkers are knowledgeable and supportive
    -you gain valuable work and life experience

    Cons

    -turnover rate is extremely high
    -very disorganized
    -don't have support from some administration who are power hungry and quick to point the finger to anyone but themselves
    -no consistency in the different clinics

    Advice to Management

    Hire more staff and actually TRAIN them! We receive no trainings and are expected to learn everything as we go. Assign staff to specific roles and stick to it instead of assigning them four or five different roles, which they clearly won't have time for.

    Instead of seeing the problem with the clinic as the staff in it, look more towards the administration running it. Respect your staff and they will respect you.


  10. "Turnaround rate isn't a coincidence here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Moreno Valley, CA
    Former Employee - Operations Specialist in Moreno Valley, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Family Service Association full-time (Less than a year)

    Pros

    The majority of staff are like-minded, joyful, caring, and very positive to be around. Low-cost and free community services are provided to families and seniors in Riverside County.

    Cons

    Turnaround is high because upper management halts growth both personally and professionally. You will jump through endless hoops because upper management requires most projects be approved through their unnecessary, unrealistically lengthy chain of command (if they even approve it at all). A caged canary has more freedom than the average employee at FSA, but the tip top of the ladder has no interest in actually listening to department managers and staff to resolve the political problems. FSA boasts of the "below average income" population they serve while employing their staff at a rate that places them in that same exact category. Also, exemplary employee reviews are not granted raises (which I have heard first-hand and multiple other staff). Search Family Service Association on Guidestar to get a look at the astronomical salary gap. It's a shame that the cons so drastically outweigh the pros. This company has so much refused potential.

    Advice to Management

    Change your management style and policies before you lose more great staff.


  11. Helpful (1)

    "clinician 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician I in Moreno Valley, CA
    Former Employee - Clinician I in Moreno Valley, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Family Service Association full-time (More than 3 years)

    Pros

    benefits are good,most staff were friendly,wide variety of experience available

    Cons

    upper management only cared about the money did not allow time to dedicate to clients and time for quality paperwork, negative work environment

    Advice to Management

    it would be nice if you cared about employees, and clients not just the money and numbers


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