Family Service Association Reviews | Glassdoor

Family Service Association Reviews

Updated March 8, 2017
15 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Dom Betro
5 Ratings

15 Employee Reviews

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  1. "FSA Volunteer Experience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    excellent staff that made the experience worthwhile

    Cons

    No work plan was available

    Advice to Management

    have a work plan to increase volunteer satisfaction


  2. "Associate Teacher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Preschool Associate Teacher in Beaumont, CA
    Former Employee - Preschool Associate Teacher in Beaumont, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Family Service Association full-time (More than a year)

    Pros

    The families were nice and the kids were a blast to work with. My lead teacher was creative and kept the children engaged in her activities.

    Cons

    The pay was not good, the benefits were not good and the admins show favoritism to certain sites. Very little creative materials to work with


  3. "Social worker position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Manager in Fall River, MA
    Former Employee - Care Manager in Fall River, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pleasant co workers. Year end bonus.
    Easy job.good benefits, vacation and paid time off.
    Reasonable working hours. No weekends for management.

    Cons

    Paperwork, endless. Job boring. Building very warm. No AC.Clients apartments often but filled and in dangerous areas.
    Parking for work can be limited.

    Advice to Management

    Take the time to reach out to your employees for suggestions of how to streamline the paperwork. Fact or some creativity into the job.


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  5. "Great Company, Mission Driven - Cares for employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Mission and employee driven, great programs and services for the city

    Cons

    A little conservative with dress, pay could be a little better but its a fun place to work at

    Advice to Management

    None


  6. "3 years too long"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Moreno Valley, CA
    Current Employee - Operations Specialist in Moreno Valley, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Family Service Association full-time (More than 3 years)

    Pros

    Most of the employees are pleasant to work with.
    You get to try your hand at a variety of tasks.
    Fridays are only 4 hours long.

    Cons

    Upward mobility is difficult almost impossible.
    Raises have to be Board approved and even then rarely come around.
    The pay doesn't match the amount of work that is given to you.
    Some of the management will do anything to protect their positions even if that means sacrificing one of their own.
    The work culture doesn't foster teamwork but more of a dog eat dog mentality.

    Advice to Management

    People should want to come to work not dread it. More thought needs to go into the treatment of employees.


  7. "FSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Moreno Valley, CA
    Current Employee - Operations Manager in Moreno Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Service Association full-time (More than a year)

    Pros

    This is an agency where you have unlimited potential to learn and wear multiple hats. This makes professional development inevitable. The work schedule is good, 7:30am to 5pm M-R, and 8am to noon every Friday. They are flexible with your hours depending on your position. Most of the Board members are very friendly and helpful with providing resources they have. The employees are AMAZING. They are mostly Hispanic women. Everyone is friendly and usually stick together. There is a lot of opportunity to help people and that helps getting up in the morning knowing an impact is made from your work. Relatively easy to move up or laterally in this company.

    Cons

    The COO sucks. She is extremely bright and intelligent, but has personality issues that takes away from her brilliance. She is not social. In a human service organization it is crazy that she does not speak to the employees, even a simple good morning.
    There is also a lack of communication between different levels of management. Those that give directives don't communicate as much as they should with those that actually execute. This affects the success of some of the programs and lowers the moral at times.
    Benefits are not that great. Even though you can learn so much, there is very little training. When hired there is a lack of an onboarding process. This can be addressed but everyone is so busy working, internal processes rarely get addressed. Raises are rare.

    Advice to Management

    Communicate more between levels. Send COO to a workshop to enhance her people skills. Provide more and/or better training, especially for new employees.


  8. "Learning Experience"

    Star Star Star Star Star
    Former Employee - Clinician I in San Antonio, TX
    Former Employee - Clinician I in San Antonio, TX

    I worked at Family Service Association (More than a year)

    Pros

    Time-off is a good incentive

    Cons

    Do not take employees' safety into consideration when working in homes.


  9. Helpful (1)

    "Good experience; resume builder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Worker in San Antonio, TX
    Current Employee - Case Worker in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Family friendly, no weekends, generous PTO and paid holidays

    Cons

    No room for growth; growth opportunities based on who you know. Great agency core values too bad they are not practiced by executive/senior leadership

    Advice to Management

    Appreciate your staff


  10. "clinician 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician I in Moreno Valley, CA
    Former Employee - Clinician I in Moreno Valley, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Family Service Association full-time (More than 3 years)

    Pros

    benefits are good,most staff were friendly,wide variety of experience available

    Cons

    upper management only cared about the money did not allow time to dedicate to clients and time for quality paperwork, negative work environment

    Advice to Management

    it would be nice if you cared about employees, and clients not just the money and numbers


  11. Helpful (4)

    "Great experience in a variety of settings with multiple populations!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in San Antonio, TX
    Former Employee - Intern in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Clients are appreciate of any assistance provided, the cases are always challenging and intriguing. Work environment is friendly and support from colleagues is fantastic! I loved the flexibility with the different types of work.

    Cons

    Some of the departments need more organization, however I enjoyed my time with the company.

    Advice to Management

    More interaction and communication between upper management and other employees.



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