Family Video Reviews | Glassdoor

Family Video Reviews

Updated April 20, 2017
569 reviews

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569 Employee Reviews

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Pros
  • You get free movie rentals, half off games and Marco's pizza (in 70 reviews)

  • Free movies the week before their release date (in 66 reviews)

Cons
  • Easily in store for 12 hours by myself with no breaks (in 107 reviews)

  • Sometime upper management does not do their job and you can be on your own solving problems (in 54 reviews)

More Pros and Cons

  1. "DM for Family Video"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dm Family Video in Chicago, IL
    Current Employee - Dm Family Video in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    Pros

    Annual DM trip to Mexico

    Cons

    Dying industry, closing locations and eliminating positions

    Advice to Management

    pay more to lower ranks of staff


  2. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Monett, MO
    Current Employee - Store Manager in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Family Video full-time (More than 3 years)

    Pros

    Freedom to move up fairly quickly in company. The feel of a mom & pop business, but the security of corporate backing you up.

    Cons

    The staff of a mom & pop business, small staffs can lead to short handedness. However we are always hiring, so it never lasts long.


  3. Helpful (1)

    "2 Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Peoria, IL
    Current Employee - Store Manager in Peoria, IL
    Positive Outlook
    Approves of CEO

    I have been working at Family Video full-time (More than 8 years)

    Pros

    It is a fun environment. Mentoring staff is a huge plus, as is the amount of freedom I'm given to run my stores.

    Cons

    District Managers are spread thin, so getting help is tough. There are no breaks, and the shifts are long. We are not allowed to sit down throughout am entire 10 hour shift.


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  5. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dunkirk, NY
    Current Employee - Anonymous Employee in Dunkirk, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Family Video full-time (More than 3 years)

    Pros

    The company empower employees
    Commission
    Promotes from within
    Good for networking
    Fellow employees are usually really cool people

    Cons

    Sometimes you're expected to work off the clock
    can be a stressful environment when busy
    work by yourself most of the time

    Advice to Management

    longer training hours for initial start up, as well as follow-up training after the first few shifts


  6. "Good Part-time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Family Video part-time (More than 3 years)

    Pros

    This company is a fun place to work for a part-time job. I worked here during undergrad, and it wasn't bad at all; didn't have to fold clothes or wait tables. I have had far worse part-time jobs, that's for sure

    Cons

    Not sure what the future is for this company - it seems rather uncertain. With technology where it is, I don't know how much longer brick-and-mortar rental stores will be able to hang on for.

    Advice to Management

    Close on major holidays! There's no need to be open, especially with "family" in your company's name!


  7. "Business savvy, hard work"

    Star Star Star Star Star
    Former Employee - Store Manager in Norman, OK
    Former Employee - Store Manager in Norman, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Free movie rentals. Excellent business training.

    Cons

    Too many hours worked. High turnover rate of employees. Everyone stretched too thin.

    Advice to Management

    Allow more people to work during the day. Get someone to just do inventory.


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Lead in Saint Clair, MI
    Former Employee - Shift Lead in Saint Clair, MI
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Commission was a huge bonus, as well as great people to work with. Great work environment.

    Cons

    There is not much room for growth in the company. The job does not pay well, not only for part time help but for management either.

    Advice to Management

    Always try to innovate. You do not have to let the company die slowly. Play to your strengths and keep up the good work.


  9. "Good for Starters/Entry Level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Operations, Analyst and Support for Marco's Pizza in Mundelein, IL
    Former Employee - IT Operations, Analyst and Support for Marco's Pizza in Mundelein, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Family Video full-time (More than 3 years)

    Pros

    They gave me a chance as someone with little experience.

    Cons

    Lots of red tape. Some department heads like to micromanage. Pay is always an issue. Life/work balance is more work, less play.

    Advice to Management

    Appreciate your employees more. Pay at or above market. As analytical as they are with finances, they fail to see how much they loose with turnover, hence the "Always Hiring' they do.


  10. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Liverpool, NY
    Former Employee - Customer Service Representative in Liverpool, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Family Video part-time (Less than a year)

    Pros

    Everyone was very friendly. None of the tasks were difficult, but there was always enough to keep you busy. Free movie rentals always a plus.

    Cons

    Lots of nights, weekends, and holidays. Sometimes scheduling was inconsistent.

    Advice to Management

    Keep up the good work!


  11. "Lots of work, little rewards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mount Pleasant, MI
    Former Employee - Customer Service Representative in Mount Pleasant, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Family Video part-time (More than a year)

    Pros

    You don't have to wear a uniform, only clothes that are business casual. There is commission for selling candy, pop, half off cards, and bundle deals.

    Cons

    There are no breaks, however you can still leave and get food when you run deposits. There is rarely ever downtime and you'll find yourself rushing to get every task done for the day.

    Advice to Management

    Give employees breaks!



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