Fanatics Reviews | Glassdoor

Fanatics Reviews

Updated September 5, 2017
51 reviews

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2.0
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Fanatics CEO Doug Mack
Doug Mack
16 Ratings

51 Employee Reviews

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Pros
  • Laid back dress code, discount on merchandise (in 29 reviews)

  • Benefits are nice and so is casual dress (in 22 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "DO NOT WORK HERE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Jacksonville, FL
    Former Employee - Information Technology in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fanatics full-time (More than a year)

    Pros

    Fanatics Inc. as a COMPANY is amazing. The culture and casual dress code is comparable to Google and Facebook.

    Cons

    The middle and upper management are driving this company in the ground, and that is not an understatement! The middle/upper management only hire and promote people that they know or that kiss their behind. They do not promote based off of skill, intelligence, and seniority. Thus, a lot of highly qualified people are doing menial tasks; and adversely there are a lot of inexperienced people in great positions. The tier-1 Enterprise experience looks very great on your resume. Therefore a lot of great workers use this company as the stepping-stone to bigger companies.

    If you are going to work here, MAKE SURE YOU DO YOUR OWN MARKET RESEARCH ON THE SALARY RANGES FOR YOUR AREA! THIS IS VERY IMPORTANT. Fanatics will pimp you if they can. For example, a SharePoint administrator easily makes over $100,000. Fanatics will find someone with SharePoint administrator experience, hire them as a lower job title like "System Analyst" (which pays at most $65,000) and then pay them a lesser salary while getting them to do specialty work. They will not pay you what you are worth. The human resources know this, however they do nothing about it.

    Another bad issue at this company is they hire smart, lazy people. Everyone wants to get paid top salaries for not doing their job. The middle management does not hold their departments accountable for their work. When an issue of severity arises everyone will point the finger at each other instead of taking ownership and do their job.

    Fanatics constantly lies to their employees and doesn't value their people. They will promise you the world and under-deliver every time. Whatever they promise you in your interview, GET IT IN WRITING FROM THE MANAGER BEFORE YOU ACCEPT THE OFFER. Whatever duties they want you to perform get that in writing also. Fanatics will under hire people just to save money on the back end, and work their teams to death on a bare-bones budget. Get the highest salary you can fresh out the gate because you will more than likely not get a raise for years.

    Fanatics has no direction. Every work day is chaos because the company has grown so fast in such a short time. So, expect the middle management to change direction and focus multiple times a month.

    If you are going to work here, please do your research. I would only recommend working here for no more than 5 years and then moving on to a more organized company. There are much better companies out there than the circus called Fanatics.

    Advice to Management

    Get training on how to be great leaders.


  2. "Ok place to work ...at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Mateo, CA
    Former Employee - Senior Software Engineer in San Mateo, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fanatics full-time (More than a year)

    Pros

    Decent work life balance, Easy going co-workers.

    Cons

    If you are expecting to grow your career here forget about it unless you are good at politics. People you know are more important than what you can do. There is a severe lack in transparency when it comes to employee evaluations.
    Most good engineers leave since they do not see any challenging opportunities.
    The scale of the problems isn't large enough to challenge your abilities.
    A lot of the projects are hacks for the short term that may never be reevaluated.
    Personal growth isn't encouraged and you have to fight for budgets to attend conferences.

    Advice to Management

    Invest in your employees. Make sure people are hired to fit the role not the the other way around where roles are changed to match the people.

  3. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Jacksonville, FL
    Former Contractor - Customer Service Representative in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fanatics as a contractor (Less than a year)

    Pros

    You get a 30 % discount and free shipping.

    Cons

    Management is not the greatest and vague as to what you are to do.

    Advice to Management

    Please be clear about what you expect from your employees and where they stand in your company


  4. Helpful (1)

    "PA"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great co-workers and friendly work environment. Benefits are nice and so is casual dress.
    Occasional provided lunches and team building activities.

    Cons

    So much overtime work in the summer-fall months you don't have much time to see family. Typically work 6 days a week, 9 hour days. The communication between facilities is beyond poor. Communication between management and employees is also extremely poor (ex. If edit is told a standard change no one else is told about it until photo gets items back to reshoot).
    Pay is terrible unless you're a favorite. Which brings me to the next downfall... favoritism. No room for job growth or climbing up the career ladder.. unless you're a favorite and have a position created for you.

    Advice to Management

    Treat employees fairly across the board and communicate to them.


  5. Helpful (1)

    "Production Art - Imaging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fanatics full-time

    Pros

    Panera bagels catered every Friday and there are unlimited K-cups for the Keurigs. Also the benefits were wonderful and are really the only reason I stuck around for as long as I did.

    Cons

    Poor management and teamwork practices. It is almost impossible to move up in the company because Fanatics only cares about Fanatics.

    Advice to Management

    Be more mindful of your employees that work like crazy to produce their work on time and encourage your teams to avoid playing the blame game.


  6. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Fanatics full-time

    Pros

    Great Traning from the company
    Love Fridays they are for bagels

    Cons

    Supervisors are rude. Never wants to help anyone out. Human resource staff is unporofessional. Would not recommend to any one.

    Advice to Management

    Pick a better management team.


  7. Helpful (3)

    "Follow through"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Jacksonville, FL
    Current Employee - Human Resources in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Fanatics full-time (More than a year)

    Pros

    Policies are fair, upper management is accessible when necessary. Leadership is in house so they are able to be contacted daily.

    Cons

    Does not follow through. Preaches growth and development but does not execute. People in positions doing multiple jobs but only being compensated for one. Does not use associates to their strengths.

  8. Helpful (5)

    "Worked at the company for 4 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Fanatics full-time (More than 3 years)

    Pros

    Fast paced company. Company has drawling every year for peak season. Where they give away gift cards, TV's, sports packages. And such. They continue to make upgrades to the plant to improve employee comfort.

    Cons

    I have been an epic lead ( seasonal lead) for the past two years. I have had to train a full-time lead both years to take over my job. No one in upper management has the time of day to talk with you about your concerns. Human resources are not there for the employee they are there for the company. A lot of us were due for pay raises the first of December. We have yet to see them. But promised they will be on our next payday. Upper management changes all the time.

    Advice to Management

    Pay more attention to your employees and what's going on in each department. Know who does the best job at leading a department correctly. Just because a person is in a full-time lead position does not mean they are the best suited for that position.


  9. Helpful (1)

    "Full of empty promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Control in Frazeysburg, OH
    Former Employee - Inventory Control in Frazeysburg, OH
    Recommends
    Positive Outlook

    Pros

    Pay, casual environment, good exercise

    Cons

    Very long hours, treated as a number not a person, people get let go for very petty things

    Advice to Management

    Don't promise everyone a full time position knowing very well a mass lay off is coming


  10. "Jus bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Fanatics part-time (More than a year)

    Pros

    They offer overtime
    You get paid decent

    Cons

    You get absolutely no excused absences


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