Fancy Hands Reviews | Glassdoor

Fancy Hands Reviews

Updated September 20, 2017
67 reviews

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2.4
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Ted Roden & Joshua Boltuch
36 Ratings

67 Employee Reviews

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Pros
Cons
  • Example: 20 minutes of simple graphic design are worth the same as (in 28 reviews)

  • Low pay, many tasks will take longer than the allotted time, can be very stressful to work with certain managers/mentors (in 9 reviews)

More Pros and Cons

  1. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many advances available. You choose when you want to work. Great employees.

    Cons

    Often not enough jobs available. If you start a task you have to finish in a timely fashion even if it has become inconvenient.

    Advice to Management

    Keep up the great work and helping make more opportunities for assistants. Stop hiring so many assistants. make more hourly jobs available.


  2. "Virtual Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Assistant in New York, NY
    Current Employee - Virtual Assistant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fancy Hands part-time (More than a year)

    Pros

    Work from home, when you want to work.

    Cons

    Low pay, tasks are often difficult and worth much more than what an assistant earns- which is a whopping $3 dollars, mentors play favorites-Ex.- after an assistant's task is unclaimed because they didn't finish and are sent sometimes 5 reminders/warnings or more to finish task-and they don't, when a new assistant picks up the task some mentors won't approve task and try to send it back to original assistant who dropped the task -making a client wait days for an answer, ignoring Fancy Hands policy regarding unclaimed tasks.

    Advice to Management

    Stop letting mentors play favorites with assistants. If an assistant picks up a task that was unclaimed-don't let a mentor make an assistant feel bad or wrong for picking up an unclaimed task! The client is supposed to come first-and has been waiting for the task to be completed! If an assistant picks up an unclaimed task and completes it-the mentor should approve it-instead of trying to send it back to the original assistant who didn't complete it!! Start paying assistants more than the lousy $3.00 for tasks that always take longer than allotted time and are worth much more.

  3. "Horrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Virtual Assistant
    Former Employee - Virtual Assistant
    Neutral Outlook
    No opinion of CEO

    I worked at Fancy Hands part-time (Less than a year)

    Pros

    There are very few pros to this company. Ability to work from home, flexible schedule that you can change with your needs, ability to choose assignments.

    Cons

    Poor pay, work requests are often no estimated for a reasonable amount of time, many requests are unreasonable or unethical, requests for support are slow to respond and often unhelpful.

    Advice to Management

    Increase pay rate, screen requests better, improve support to employees.


  4. Helpful (2)

    "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fancy Hands part-time

    Pros

    There were plenty of tasks to complete and most of the work was somewhat enjoyable.

    Cons

    The pay was very low and the scope of the tasks should earn assistants FAR more money.

    Advice to Management

    Pay more. Your entire business is built on hard work by overqualified people for far too little money. Your value proposition is your assistants, yet you reap all the benefits.


  5. "Good work, when there's enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    set your own schedule

    work on your own time

    interesting tasks

    Cons

    VERY inconsistent workflow

    inconsistent mentoring of work


  6. Helpful (4)

    "OMG DON'T DO IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Assistant
    Current Employee - Virtual Assistant
    Doesn't Recommend
    Negative Outlook

    Pros

    You can work from your bed,

    Cons

    Rude mentors, the way they decide how much you should earn is stupid you can literally work all day on a $6 task because you're going back and forth with mentors that don't actually read,

    Advice to Management

    Don't treat your underpaid workforce like trash.


  7. Helpful (5)

    "Not worth the time and effort."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fancy Hands part-time

    Pros

    If you can get a task through all of the necessary approval hoops, you'll eventually get paid for it. Ability to select a task, assuming someone else doesn't select it first. I've been working on 2 tasks now that have both been closed and was going to be getting paid for them only for them to be reopened and having to basically start over with approvals and all.

    Cons

    Tasks pay $2-$4 on average, management claims all tasks will take between 15-20 minutes when in reality they take at least an hour. "Large tasks" for more money are rarely approved and for minimal increase at best. All tasks have a time limit where it will be taken away from you if not completed and allow another assistant to be paid for your work.

    Tasks are ridiculous in nature as well. For example, call 20 different companies and jump through all of these hoops and get $3. If it takes more than 20 minutes you can message a manager to get the task split into a larger task which bumps up the price a little, but not much. It's basically a sweatshop. All of the negative reviews are spot on with the cons.

    Advice to Management

    A lot of things need to change. Pay assistants like they're human beings, not virtual machines. Respond to them outside of obvious copy and pasted routine answers that don't address the person or the actual problem. Offer protection for assistants who are putting the effort in to do the right thing for the client when a task gets pulled away from them for whatever reason (client's wishes, assistant emergency).

  8. Helpful (1)

    "Fancy Hands gave me work as their proffered service provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cortland, NY
    Current Employee - Anonymous Employee in Cortland, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fancy Hands (More than 10 years)

    Pros

    Fancy Hands were very professional and polite as they hired me to carry out a contract.
    They were clear and precise and followed through successful

    Cons

    I don't see any downside.
    Except they were not aware That I already was in a contract, so I tried to always speak to same person to complete contracts

    Advice to Management

    When one Fancy Hands assistant tells you that you are the proffered service provider then the other Fancy Hands assistants should be aware too.


  9. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible
    Tasks Are Easy
    Work at Home
    Pay is Good

    Cons

    No cons to speak of but there needs to be more work flowing.

    Advice to Management

    More work!


  10. Helpful (11)

    "Should be illegal!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Virtual Assistant in Remote, OR
    Former Employee - Virtual Assistant in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hard to get fired.
    Start when you want, but can't stop when you want!
    Some tasks are super easy, but pay almost nothing.
    REALLY HARD TO SAY WHAT IS GOOD ABOUT HERE!!!!

    Cons

    Pay is less than minimum wage.
    You might get three dollars for an hour or more of work.
    If customer asks a question AFTER YOU FINISHED A TASK, the task reopens and you don't get paid until you respond.
    If customer wants more work on the task, you lose your money until you ABSOLUTELY 1005 satisfy the customer. So, a 5 min. task that pays $1-$3 can actually take you HOURS to finish, or you forfeit your money!!!!!

    Advice to Management

    No advice. These people are sweatshop managers who will use ANY excuse to cheat you out of money. After really trying everyday for 3 months, I managed to make a total of $200 because they cheat and take back half your money, force you to use their money transfer services instead of direct deposit or Paypal, skim money from your pay because they force you to use their money transfer services, and allow customers to make completely unreasonable requests that are impossible to complete. They need to review the tasks BEFORE offering it to workers. Some tasks may include asking you to do something that borderlines on illegal because the managers don't care, don't review the tasks before posting, and just want to get your money!


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