Fandom Reviews | Glassdoor

Fandom Reviews

Updated January 4, 2017
11 reviews

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Fandom CEO Craig Palmer
Craig Palmer
4 Ratings

11 Employee Reviews

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  1. Helpful (2)

    "Bumpy vision but fun workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fandom full-time

    Pros

    Fandom has a really nice community behind it. Contributors are there because they really love their favorite movies or shows or games. Building a platform for them is really great. Plus, if you surround yourself with the right people, you can have a really cool work environment.

    Cons

    Management is sometimes slow to acknowledge company issues and and the concerns of employees. The wrong people are sometimes rewarded or kept in positions of authority. This hurts the vision of the company.

    Advice to Management

    Be sure to listen to the concerns of employees. Sometimes it does not really seem like they are really listening to the issues employees might have.


  2. Helpful (1)

    "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun environment. Office space is beautiful, people love what they do.

    Cons

    Not that much room to grow, work is not too challenging.

    Advice to Management

    Management needs to create more clearly defined objectives and discuss more long-term goals.

    Fandom Response

    Aug 10, 2016 – Global Talent Operations Leader

    Thanks for your insight - it's great to hear that you enjoy the environment in the office, and equally as good to hear what you would like to see more of from an employee standpoint. Thanks for ... More


  3. "Startup culture, without the startup"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fandom full-time (Less than a year)

    Pros

    Well-established company
    Working at scale
    Great staff
    Reasonable (non-killer) hours

    Cons

    Open floorplan office. Booo!
    Departments tend to be a bit silo'd. Cross-functional opportunities should be more frequent.

    Advice to Management

    The organization is still rather pancake shaped. Building in a layer of middle management will help everyone.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great bosses, great people, fun atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Community Development Specialist
    Former Contractor - Community Development Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fandom as a contractor (More than a year)

    Pros

    * Very fun and lively atmosphere, with a lot of mentorship.
    * A lot of friendships blossomed there- not for me, because I made the mistake of not focusing on this aspect (I wish I had, the people are great) but it worked out for a lot of other people.
    * I had several bosses while working there- all of them were GREAT mentors and wonderful people in general.

    Cons

    * No opportunities for growth from a contract position. Some people in my position got promoted but my boss made it quite clear that this wasn't the norm and I shouldn't expect it.
    * On my first day at work, I was tattled on by another anonymous employee for going on a non-work related site (I had finished my work for the day). I was wrong to be on the site, but I felt a bit frightened from Day 1, knowing there were people spying on me who weren't even in my pod.
    * The pay was low, but it was a contract position and barely even entry-level. So that's to be expected. I got the sense that full time employees were paid decently.

    Advice to Management

    Keep doing what you are doing for the most part, it's a fantastic place to work. Make sure that chances for promotion and growth are made really clear from Day One.


  6. Helpful (5)

    "Start-up that has grown up. The days when people were sleeping under their desks to meet deadlines are over.."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fandom (More than 3 years)

    Pros

    Fun start-up with a lot of social activities
    Great for wiki and mediawiki lovers

    Cons

    Collaboration and communication between departments slowed down as the company grew larger.
    Getting new products to market slowed down, frustrating unless you come from an enterprise style company where things are even slower.
    Many management positions were filled from outside Wikia, demoralizing for hard-working ambitious staff and takes a toll on what used to be the company culture.

    Advice to Management

    Overall a good job is done by management. Gender equality could improve in some of the departments. "Hire slow, fire fast" attitude would help this business, also applicable for management positions.


  7. Helpful (6)

    "One of the better startups but so much room for improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fandom full-time (More than 3 years)

    Pros

    - Great coworkers, colleauges depending on the team/group you are on.
    - Supportive senior managers, if they're around.
    - New SF office is awesome! Panoramic views of SF and Sutro Tower
    - Office management is professional and super helpful.
    - Company is showing growth both globally and internationally. Our newest office is in Tokyo, Japan!
    - Work from home is flexible and almost encouraged by management to ensure high productivity.
    - HR is caring and does a thankless job well.
    - Finance folks are super nice and approachable.
    - IT is super responsive and always gets us any gear requested.
    - International team members visit often and are a pleasure to work with.
    - Recently acquired a company called Huddler. Their workers are cool and fit well in the culture.

    Cons

    - Some uptight players. If you don't work with them, it's easy to avoid them.
    - Some mid-management folks lack a spine. Even when employees are talking loud and clear, they take no action until its too late.
    - There are some dirty jackasses in the office who clearly don't know how to clean up after themselves. Office management always hunts them down!
    - Company happy hours have been less as there's too many folks to accommodate now.
    - One or two bad apples get to ride the Wikia wave after they demonstrated the lack of skill to do their job. Yet, management keeps them around to allow them to collect a paycheck at the expense of the rest of us pulling their load.
    - Engineers are treated like 1st class citizens. The rest of us who aren't senior management (or management, in general) are peasants.

    Advice to Management

    Listen to your reports. Why would you ask us to speak up then do nothing? Get rid of the low performers and promote those who show initiative to work. If you do acquire new companies and enployees, dedicate resources to their success. Don't let them float along without guidance.


  8. Helpful (4)

    "A Pretty Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Fandom full-time (More than a year)

    Pros

    I've been at Wikia for over a year, and over all its one of the better places I've worked. The culture is friendly, and most people work 40-45 hours a week. The engineering organization has been slowly growing in the US, and growing very quickly in Poland.

    Its rare to find a place that is this enjoyable to work, that is one of the top 40 sites on the internet.

    - Wikia has one of the best work life balances of any place I've ever worked.
    - Good group of engineers.
    - Some Sr. Management hires have been stellar.
    - Great location, and beautiful offices.

    Cons

    While the above points are good, every place has its drawbacks.

    - Poor hardware setups for engineering, with a (mid range mac w/ a 3 year old monitor)
    - Lacks product vision
    - Poor career growth opportunities

    Advice to Management

    Work on a longer term product focus, and make bold choices regarding the product.


  9. "Great challenges and bright co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Poznań, Greater Poland (Poland)
    Current Employee - Software Engineer in Poznań, Greater Poland (Poland)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fandom full-time (More than 3 years)

    Pros

    Product used by millions of people worldwide.
    Open-Source software.
    Opportunity to work with people across the oceans.
    Talented co-workers to learn from.

    Cons

    Shifted working hours for Poland (need to overlap with US).


  10. Helpful (3)

    "Good, could be great. But doubts linger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Flexible working hours
    - Free refreshments in office
    - Relaxed office atmosphere
    - Large monthly global audience
    - Strong growth in last 5 years

    Cons

    - As a satellite office, thoughts and opinions are often neglected
    - Senior management do not have a clear path to success for the company
    - Career progression (training/courses) is non existent
    - Salaries for the same job are lower than compared to US
    - There is no clear forum for employee feedback
    - Some departments can be obstructive

    Advice to Management

    - Be more creative, don't rely on previous ideas
    - Listen more to your workforce; use the expertise of the people you hired
    - Admit the company's deficiencies, and be open about they will be tackled
    - Carry out more industry research and gain a better understanding in digital
    - Invest more in marketing and promotion of the company


  11. Helpful (3)

    "An accelerating start-up, heading to a mid-size"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Fandom full-time (More than a year)

    Pros

    Great work culture and work/life balance

    Cons

    Satellite offices can feel a little detached



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