Fantasy Springs Resort Casino Reviews | Glassdoor

Fantasy Springs Resort Casino Reviews

Updated July 12, 2017
11 reviews

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3.5
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Recommend to a friend
Approve of CEO
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Paul Ryan
5 Ratings

Employee Reviews

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  1. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Rancho Cucamonga, CA
    Former Employee - Customer Service in Rancho Cucamonga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fantasy Springs Resort Casino (More than 5 years)

    Pros

    Positive attitude and excellent coworkers.

    Cons

    Too small of a bowling center to work at.

    Advice to Management

    N/A


  2. "Player Development Department"

    StarStarStarStarStar
    Current Employee - Player Development Host in Indio, CA
    Current Employee - Player Development Host in Indio, CA

    I have been working at Fantasy Springs Resort Casino full-time (More than a year)

    Pros

    Great team dynamic and good working environment

    Cons

    High level of smoke and noise

    Advice to Management

    Schedule should be adjusted for more convenience


  3. "off the reservation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Call Bartender in Desert Hot Springs, CA
    Former Freelancer - Call Bartender in Desert Hot Springs, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fantasy Springs Resort Casino (Less than a year)

    Pros

    Good tips in certain venues on property

    Cons

    Pay is below minimum in tipped positions. Hiring process is ridiculous. Their F&B management dept is a joke. I got food poisoning from the employee cafe. They do not have to comply with Federal Labor Laws or basic food & safety laws.

    Advice to Management

    stand up to the tribe, & stick up to your employees


  4. "low pay can work in fast food and make more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indio, CA
    Former Employee - Anonymous Employee in Indio, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fantasy Springs Resort Casino (More than 3 years)

    Pros

    free meal and the people you worked with

    Cons

    was told by hr "were a federal entity we are not required to give you a break or lunch we could work you 24/7 with out a break"

    very low wages only can get a 2% raise annually

    Advice to Management

    upper management should have to abide by the same rule as employees. (example no consumption of alcohol on Fantasy Springs property)


  5. "Marketing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Indio, CA
    Current Employee - Marketing in Indio, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work experience! Great management team!

    Cons

    No cons everyone treats you well!


  6. "Fun company lotsa friendly employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporal Publuc Safety in Indio, CA
    Former Employee - Corporal Publuc Safety in Indio, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fantasy Springs Resort Casino full-time (More than 10 years)

    Pros

    Good insurance friendly atmosphere, xtra hours too

    Cons

    People drink too much sometimes, but a challenge dealing with them

    Advice to Management

    Be fair and Nit be one-sided


  7. Helpful (2)

    "One of the best Casino in the Desert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Indio, CA
    Former Employee - Bartender in Indio, CA
    Recommends
    Positive Outlook

    I worked at Fantasy Springs Resort Casino full-time (More than a year)

    Pros

    I was a bartender for this casino, and I have tended to celebrities. It takes care of its employees and customers..

    Cons

    The only con is that the casino is a little too small but the hotel is awesome. The concerts are one of the best in the desert.

    Advice to Management

    I would expand the casino gaming floor to welcome all sorts of gaming and all sorts of gambler because when I was there it seems like they market mostly machine gamblers


  8. "Best Place I Have Ever Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer
    Former Employee - Table Games Dealer
    Recommends

    I worked at Fantasy Springs Resort Casino full-time (More than 10 years)

    Pros

    Great work environment, ability to move up, great attitude from management , steady schedule (speaking for the department I worked in), management stands up for employees and they would do anything to accommodate employees in case special life situations arise. Organized holiday events for employees and their families. Very flexible attendance policy.

    Cons

    I cannot say anything bad about the company

    Advice to Management

    Keep up the good work


  9. "Eh...It's Just A Job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fantasy Springs Resort Casino part-time

    Pros

    Flexible hours - Just tell them during the interview and they will try to work with you.

    Awesome coworkers - It's a casino, so you gotta have tough skin to work there, especially with all the girls that work there. But for the most part, the employees will tell you that their coworkers are probably their favorite thing about working there.

    Variety - There are different bars throughout the casino, which is nice. Personally, I don't like to stay stagnant.

    Special Events - From concerts, to private parties, to fund raisers. Most are fun, some are a dud. But Banquet events (private parties, fund raisers, etc) pay $14/hr plus tips!

    Cons

    Inconsistent hours - when management is "moody," you will be poorly scheduled.

    Inconsistent management.

    "Divas" you have to work with.

    Smoking environment.

    Long hours, sometimes without a break. Overtime is only paid if you've exceeded 40 hours/week.

    Pays less than minimum wage.

    You're just a body there. I've been told by the director of F&B that his department is just there as a "bonus." And that F&B makes less than a fraction of Gaming so we're not that important. The VP even said that as long as we're serving at least 2 drinks per hour, that's paying our hourly rate and that's all that matters. Despite these cons, I've been able to make a living, working here.


  10. "Okay, nothing really sent me or made the experience special."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A variety of jobs and positions to work in or for. A large selection.

    Cons

    They have a non-rehireable policy, from when I worked there prior (1995).Employees should wear their uniforms more professionally.

    Advice to Management

    Police your staff better. Support and enforce, no bunching on the work floor. Show that you take pride in your work, sloppy management in the restaurant.