Fareportal Reviews | Glassdoor

Fareportal Reviews

Updated December 13, 2018
475 reviews

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3.5
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Fareportal CEO Sam Jain
Sam Jain
303 Ratings

Employee Reviews

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Pros
Cons
  • "No work from home policy/very little PTO/almost no holidays" (in 23 reviews)

  • "No cons as it’s a great place to work" (in 21 reviews)

More Pros and Cons

  1. Helpful (5)

    "Great Company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fareportal is a family oriented company with a good working environment.

    Cons

    Communication between locations can be improved.

    Advice to Management

    Continue to keep the employees informed on process or changes that are implemented.


  2. Helpful (3)

    "Worst company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fareportal full-time

    Pros

    Nothing to write here

    Cons

    Company operates like a family business. No learning, no training, no management. HR team is a group of teenagers who know nothing and never of any help.

    Advice to Management

    Please value good employees and get rid of the ones not working .

    Fareportal Response

    Nov 9, 2018 – VP, Human Resources

    We appreciate your feedback and are sorry you didn't have a positive experience during your time with us. We absolutely value every individual at Fareportal. If you have specific feedback to share, I... More

  3. Helpful (10)

    "Avoid if you are not an entry level employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fareportal full-time

    Pros

    * You get a paycheck
    * You get to meet new employees on a weekly basis (turnover is incredibly high)
    * You get to meet new c suite, and svps on a monthly/quarterly basis (again turnover is quite high)
    * You get to work in a call center like office
    * Management changes company strategy on a yearly basis
    * No laptops, so you don't have to take your work home with you
    * You can come in at 10 and leave at 5

    Cons

    * The company retention rate is terrible. Employees typically last 6-9 months
    * In the past 4 years there has been 4 different CFO's, 3 CMO's, 3 CIO's, as well as 30 or so different SVP's-VP's joining and leaving the company. About 75% through terminations.
    * CEO/Owner runs the company his way, doesn't allow much input. If you disagree with him you'll be let go
    * Any complaints to HR falls on deaf ears
    * Bonuses are not transparent, and take 4 months to get paid, raises and promotions are few and far between
    * Company is incredibly siloed, legacy employees are very protective of the work and do not like collaborating
    * HR/CEO frowns on staff socializing out side of work
    * It is 2018 and staff still use desktop computers
    * 2/3 of company is based in India


  4. Helpful (8)

    "Leadership IS the Problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fareportal full-time

    Pros

    Great location, great leadership principles, aware of cultural improvement opportunities, smart seasoned subject matter expert employees

    Cons

    leaders that do not know how to organize their own time, who believe they need to tell people what to do and how to do it, lack of respect for the talent they hire

    Advice to Management

    Replace the top management reporting to the owner they ARE the problem. Train the leaders in time management so that every day is not a fire fighting day


  5. Helpful (3)

    "Great Culture and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in New York, NY
    Current Employee - Assistant Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (Less than a year)

    Pros

    I really like the people, the culture and it seems to be very non-political. Glad I joined and really like the growth rate of the firm - good opportunities.

    Cons

    Benefits in the US could be better

    Advice to Management

    A WFH program that is formal and structured


  6. Helpful (11)

    "Pathetic Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fareportal full-time

    Pros

    Good Co-Workers, Fast Pace Environment

    Cons

    Everything from the office space to Management and lack of their knowledge


  7. Helpful (13)

    "Not a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fareportal (More than 3 years)

    Pros

    Centrally located in New York City

    Cons

    Low salaries
    No opportunities for growth
    Lousy CEO and executive management

    Advice to Management

    Replace CEO for someone else who knows how to manage a company

  8. Helpful (5)

    "Upcoming Tech company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time

    Pros

    A lot of growth opportunities for the company, and a lot of growth opportunities for the employees to become part of this growth story.

    Cons

    Changing work dynamics and organizational structure makes work life very difficult and challenging


  9. Helpful (8)

    "Random Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RANDOM in New York, NY
    Former Employee - RANDOM in New York, NY
    Negative Outlook
    Approves of CEO

    I worked at Fareportal full-time (More than a year)

    Pros

    The People and Coworkers

    They have a have a good heart and are personable.

    The holiday parties are sooo cool.

    Cons

    Had 5 different managers, 3 different roles and did not receive any merit increases or awards for going above and beyond job descriptions.

    Too much politics.

    Advice to Management

    Be fair to employees. Do not put a salary freeze or cap on employee salaries when their pay grades are wrong in the system. Use the data they bought and make sure employees are compensated fairly.


  10. Helpful (8)

    "Data Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fareportal full-time

    Pros

    Learn a lot in terms of technology and lot of exposure

    Cons

    Bad management and office politics