Farmer Bros. Reviews in Northlake, IL | Glassdoor

Farmer Bros. Northlake Reviews

2 reviews

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Northlake, IL

1.5
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Farmer Bros. CEO Michael H. Keown
Michael H. Keown
1 Rating

2 Employee Reviews

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Pros
  • New facilities, great culture, great people (in 5 reviews)

  • very good pay for what the job duties (in 4 reviews)

Cons
  • No room to learn and grow since newer projects go to consultants and favorite/lazy/useless employees (to try to get them to work) (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Northlake, IL
    Former Employee - Customer Service Representative in Northlake, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Farmer Bros. full-time (More than 3 years)

    Pros

    Had a really great experience at Farmer Bros. Great people to work with.

    Cons

    I don't think I can say anything negative with my experience at Farmer Bros.

    Advice to Management

    Great work upper management.


  2. Helpful (2)

    "Corrupt Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Generator in Northlake, IL
    Former Employee - Lead Generator in Northlake, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Farmer Bros. (Less than a year)

    Pros

    Good pay with paid time off.

    Cons

    In the interest of time, a manager asked me to purposely do a job wrong for another department, I silently refused on ethical grounds and did not want to be the one held accountable for bad work. That same manager changed the process for logging work and I was disciplined that same day for having done it the old way the week prior. That same manager told me not to do my job the way her manager, both our bosses, laid out the requirements to me. Their system for logging calls one day did not work so it appeared to them I did no work, despite proof of work with conversations logged by email, but I was fired anyway. My job description was to aide sales but my actual job was to circumvent any accountability my department was liable for.

    Advice to Management

    Don't sabotage others.


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