Farmers Insurance Group Reviews in Grand Rapids, MI | Glassdoor

Farmers Insurance Group Grand Rapids Reviews

30 reviews

Filter

Filter

Grand Rapids, MI

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
14 Ratings

30 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work/life balance goes away during busy periods (i (in 62 reviews)

  • Upper Management has unrealistic expectations of the work load and out of touch with how WC differs from other lines of business such as auto (in 58 reviews)

More Pros and Cons

  1. "Good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Grand Rapids, MI
    Current Employee - Claims Adjuster in Grand Rapids, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Farmers Insurance Group full-time (More than 5 years)

    Pros

    Good culture
    Good work/life balance
    Family atmosphere
    Good training programs

    Cons

    Below average pay
    Lots of changes happening constantly
    Management disconnected from say to say workers


  2. Helpful (1)

    "Marketing Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Farmers Insurance Group (More than a year)

    Pros

    On site cafeteria and a nice woodland campus

    Cons

    Cubicle Environment - Chained to the desk...

  3. Helpful (2)

    "It's a Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Advocate for Farmers Direct Services in Grand Rapids, MI
    Current Employee - Senior Service Advocate for Farmers Direct Services in Grand Rapids, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Farmers Insurance Group full-time (More than 3 years)

    Pros

    It's a job with decent starting pay.

    Cons

    There is very little opportunities to move up in my department.
    The Technology that we use sucks as there are critical system failures everyday.

    Advice to Management

    Give us a real career path within Farmer Direct Services and please upgrade to reliable software technology.


  4. Helpful (1)

    "Help Desk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Grand Rapids, MI
    Current Employee - Help Desk Analyst in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farmers Insurance Group (More than a year)

    Pros

    pay is decent for entry level, lots of opportunities if you get the right manager or supervisor.

    Cons

    some politics can really make or break the experience. If your supervisors or managers don't see potential in you, you probably won't go anywhere.


  5. Helpful (1)

    "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Grand Rapids, MI
    Current Employee - Claims Adjuster in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extremely flexible schedules and open opportunities for growth

    Cons

    High volume of claims during busy season


  6. "Senior Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Representative in Grand Rapids, MI
    Former Employee - Senior Sales Representative in Grand Rapids, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Farmers Insurance Group full-time (Less than a year)

    Pros

    Facilities are top-notch. They really try to take care of their employees.

    Cons

    Most of the jobs involve call centers. Whether you're in sales or customer service it can be difficult to be "plugged in" all day long on the phone.


  7. "Great Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Career development is outstanding, salary is comparable and bonus plan is very generous. Benefits are fantastic, and training program is world class.

    Cons

    Truly none! 2.5 years and have found that those with complaints lack motivation to find out the true answer or reason for their complaint or understanding for business decisions.

  8. Helpful (3)

    "Pretty good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjuster in Grand Rapids, MI
    Current Employee - Adjuster in Grand Rapids, MI
    Recommends
    Positive Outlook

    I have been working at Farmers Insurance Group full-time (More than 5 years)

    Pros

    People you work with are great. Good entry level experience. Very honest insurance company.

    Cons

    Very big company, you feel like just a number
    Constant changes

    Advice to Management

    Please work in ways to show more appreciation for your employees.


  9. Helpful (1)

    "Bullet Point Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Grand Rapids, MI
    Former Employee - Intern in Grand Rapids, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Farmers Insurance Group (Less than a year)

    Pros

    Stable.
    Routine.
    Atmosphere.
    Amenities.
    Benefits.
    There are a lot of good reasons to work at Farmers.

    Cons

    A lot to learn at first.
    Insurance can be repetitive and monotonous.


  10. Helpful (1)

    "Regional Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Farmers Insurance Group full-time (More than 5 years)

    Pros

    Large company, spread out across the US

    Cons

    Leadership thinks like an insurance company. Not open to outside ideas

    Advice to Management

    When you find successful people from outside insurance, listen


Showing 30 of 2,231 reviews
Reset Filters