Farmers Insurance Group Employee Reviews about "upper management"

Pros

Money is okay. You have support for what you’re doing if you can’t find in your resources Bonuses are provided as well as pretty decent benefits

Cons

I see all these complaints about management and it’s true, but nothing changes. My second manager since being here is doesn’t acknowledge me or any of my female co-workers, except to tell us what we’re doing wrong. Agents aren’t trained properly. If you work in the call center, you’re training the agents on things, but good luck some of them are pretty dense or overly upset about problems they created themselves. I had a teammate of mine tell me we don’t make agents smarter, we make them less dumb. It’s unfortunately true. You have plenty of opportunity to voice your opinion, but it falls on deaf ears pretty frequently. Pretty stagnant culture. Upper management can be cool or they love to listen to themselves talk. No in between. Our systems are TERRIBLE. My entire department hates the system we have as it errors all the time. Again nothing is done despite the employees raising concern. Agents can barely service their policies due to this but again, nothing is done. Do you like taking medicine to function? Doesn’t matter you better get some because they love putting you under ridiculous pressure. If you’re sick and you call out, they’ll make you feel terrible for it. Metrics are rammed down your throat until you perform of get fired. Sounds like a great place to work, huh?

Pros

Good company as far as how they treat their insurance customers; solid reputation

Cons

The district managers are expected to fend for themselves and compete against each other to gain agents. This works in most places across the country as offices are spread out... not in concentrated areas like Los Angeles. The threats from upper management to meet the numbers and grow the district were unfair only because they were more difficult for DM's in concentrated metropolitan locales. We were forced to fish from the same recruiting pool - was very difficult.

Pros

Very good 401k match and contribution. Education reimbursement. Yearly Bonus.

Cons

Documented unethical and racist/homophobic management- not LGBT friendly. As many others have stated, advancement is limited to how well your upper management likes you and how much you suck up to them. Current upper management does not have a clue on how to handle the explosive growth. Terrible Health Benefits.

Pros

A large stable company with more opportunity inside the company vs external sales outside the company.

Cons

Upper management makes decisions without experience or real knowledge of the consumer in rural markets

Pros

Great Experience Great Pay Camaraderie at district level

Cons

No Benefits Must know someone in upper management to ever advance Very much a good old boys club