Farouk Systems Reviews | Glassdoor

Farouk Systems Reviews

Updated July 21, 2017
36 reviews

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2.3
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Rami Shami
28 Ratings

36 Employee Reviews

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  1. "Opportunity to be a part of the exciting fast pace beauty industry!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - President of Innovation in Houston, TX
    Current Employee - President of Innovation in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Farouk Systems full-time (More than 10 years)

    Pros

    Great benefits and opportunities to travel if your in Sales, Marketing, Shows or Education. Many people have worked at the company for over 10 years or more. The Executives treat people with respect and do listen to their ideas if it helps move business! It is a family environment and if you respect and listen to the experience of the hairdressers you will succeed.

    Don't listen to the comments below because these are people who came in right out college with no work experience and thought they knew everything and were let go for insubordination and bad attitude towards management.

    The management listens to their stylists and sales team in the field to keep the pulse of the ever changing industry. So if your positive and love to work with people in a collaborative environment and are willing to learn the business 1st you will succeed.

    Cons

    The beauty industry is fast pace and constantly evolving to keep up with trends. If you not into a fast pace environment then this is not the industry for you.

    Advice to Management

    Keep moving forward and look for more positive beauty enthusiasts and hairdressers to work in the company. Keep the loyal people and let the negative ones go!


  2. Helpful (9)

    "What does "Best Business Practices" mean to you?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Houston, TX
    Former Employee - Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Farouk Systems full-time (More than a year)

    Pros

    Insurance and 401K are great

    Cons

    Where to start....upper management is a tight-knit band of psychopaths that either got in the position they have by being close to Farouk in the early days or Farouk's own family members. The ones who aren't family have undeservedly been in positions of power for WAY too long and expect the company to function as well as it did in 2007 without changing or adapting to modern times. The president of innovation (who is basically running the show) is a glorified hair-dresser with no college degree or basic idea of how to run a company, much less manage, lead or relate to those who work under her. There are a small group of people in middle management who see the potential of the company and will periodically propose innovative ideas, only to have their ideas CUT DOWN after execution has been set in motion. Upper management will ask their opinions on how to increase sales, refute their evidence, and then wonder why their consumer and professional distributors laugh at them and refuse to stock their product or promote what they already have. Mr. Farouk himself is a visionary, but too eccentric and impressionable by his management team to have an impact. If someone in the office has a problem with you or decides to start a rumor about you, management will not stand up for you or have your back when one of the family members decides to let you go on a whim. Please, stay away from this place - especially if you are a creative or forward-thinker - you will waste away with no leadership or support, and be shunned for trying to shake things up or bring this company into the 21st century.

    Advice to Management

    Burn it to the ground. Fire everyone, sell the company and let an experienced 3rd party company come in and try to revive this once captain of industry.

  3. Helpful (7)

    "Nothing Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Houston, TX
    Former Employee - Operations Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Farouk Systems full-time (More than a year)

    Pros

    I was in at the beginning. There are no pros.

    Cons

    Looks like it is still the same old organization that succeeded in spite of very poor management. When something goes wrong you will be blamed. When something goes right the Farouk family members and cronies get the credit.

    Advice to Management

    Why bother - you have not changed in 30 years and you won't now.


  4. "employed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Farouk Systems full-time

    Pros

    none, none, none, none none

    Cons

    unorganized, management does not know what is going on


  5. "Worked full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Farouk Systems full-time

    Pros

    Benefits, PTO, paid holidays

    Cons

    Organization is not within the company


  6. Helpful (10)

    "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Farouk Systems full-time (More than a year)

    Pros

    Benefits are not bad. Affordable health care tier plans and 401k is worth taking advantage of. You'll need your mental health coverage here.

    Cons

    This company is fraught with disorganization, nepotism, gossip, and incompetence. These things unfortunately are only just a named few key downfalls. Pretty much after your first week, more will become clear to you. No one here is qualified and no is paid anywhere what their worth is. Positions are made up and never seen as specialties. Do not expect to ever be respected for anything other than well manicured nails and a trendy outfit. The politics of this organization are infested with corrupt unprofessionalism. In my time there, I saw more turn around than I hope to ever see again. The rationale for these dismissals was more often than not based around rumors, a personal issue or something equally ridiculous. The stories of those fired before them quickly become fork lore and add to the heaping number of unaccounted stories of gossip - the oil that moves their machine. The glass ceiling is so ridiculously low here, it will play games with your mind and even make you question your own merit. it's a sleazy, toxic work environment with an overactive ego that surges all throughout upper management. Whoever you are, you are better than this place, run away from it!

    Advice to Management

    Fire everyone! Sell it to professionally trained owners who can salvage this cesspool of duplicitous, ego driven sharks selling subpar products.


  7. Helpful (6)

    "Worst employment experience ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Farouk Systems full-time (Less than a year)

    Pros

    Good health benefits. Everything about the company seemed so exciting, and knowing the story of Farouk Shami, I thought that I had landed a dream job with endless opportunities.

    Cons

    I found out that this family-run business was full of nepotism, favoritism, a culture with complete lack of communication. Almost all the people I worked with were job-scared and paranoid, like they had given away their souls. Gossip ran through the work place on a daily basis. Employees ( including myself) were walked out daily with no notice, no reason for termination, and never mentioned again. They abuse the fact that Texas is a right to work state, and get rid of employees on that premise. The Shami family fight constantly, they exist in such a culture of entitlement, you never know which family member is going to be in charge, or axed, or promoted at any given time. There are a few employees that have been there long term and are used to things changing on a daily basis. A good portion of these people are Farouks spies, and he listens to their advice and gossip and lets them decide who stays or goes. If you slightly annoy one of these elite you are gone! HR is ineffective, their hands are tied by the family. I looked at the other reviews on Glassdoor and they are all true! It is by far the worst company to work for, unless you are tight with customer service or if you can keep up with Farouk's endless changes and demands. Every day is completely different with yet another game plan.They do not care about individuals, you will be treated worse than you have ever been treated. Run, don't walk away from this company!

    Advice to Management

    Hire an outside company to reorganize and manage this business. Teach managers how to manage, be kind to one another, sell before it's too late.

  8. Helpful (6)

    "Overrated and Very Unorganized.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Farouk Systems full-time (More than a year)

    Pros

    You get exposed to their world and you get to buy discounted product thru employee sales. Insurance is pretty decent.

    Cons

    Well once you are exposed to their world you come to realize the company isn't very professional and lacks organization and most importantly, INTEGRITY. Everything that glitter isn't gold. Nothing special about their brand. The internal drama never ends. Low wages and no real leadership within the company. For those with a real career, you would definitely have to lower your standards if you decide to work here. Don't kill your career.Crappy Culture and Values. Low moral and treating employees like criminals by frisking and scanning them with metal detectors as if someone wants to steal your defective tools. (Check the internet folks).

    Advice to Management

    Sell your brand while it has value. Its just a matter of time before it is exposed.


  9. "Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a company that is always evolving. No two days are the same. Because it is Family owned there are no public stockholders to report to which means less red tape.

    Cons

    Because I have been employed with Farouk systems for sometime I have seen many people transition in and out. Although there are a lot of people who have been around a long time it usually is the person who has the most flexibility and excepts change well.


  10. "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Humble, TX
    Current Employee - Coordinator in Humble, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Farouk Systems full-time (More than a year)

    Pros

    An amazing company with its own share of pros and cons.

    Cons

    As a stylist it is difficult to work in office if your your active in the industry. Yet the travel and opportunity for stylist are awesome.


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