Fast Payday Loans Reviews | Glassdoor

Fast Payday Loans Reviews

Updated August 4, 2017
9 reviews

Filter

Filter


3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Jacksonville, FL
    Former Employee - Sales Representative in Jacksonville, FL
    Recommends
    Positive Outlook

    I worked at Fast Payday Loans full-time (Less than a year)

    Pros

    Being able to help someone in there financial need in order for the customer to take of the personal business

    Cons

    See a customer leave out sad, because they are unable to receive a loan is heart breaking. Knowing as a SR there is nothing to help them


  2. "They could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Henderson, KY
    Former Employee - Sales Representative in Henderson, KY
    Doesn't Recommend
    Negative Outlook

    I worked at Fast Payday Loans full-time (More than 5 years)

    Pros

    Decent pay for new hires only. Customers.

    Cons

    Understaffed. Over priced insurance. No matching 401K. Christmas bonus is never a guaranteed thing. Not much room for advancement outside of branch manager. Targets are impossible to reach. Branch managers think they don't have to work the closing shifts.

    Advice to Management

    The Kentucky district has been understaffed for the past year or two and things aren't getting better. You implement things and two months later take it away because you didn't do it right. You need to remember that it's the customers and the CSR that keep you in your fancy cars and houses. So maybe you could send some coupons out to your current customers who have loans. Your insurance is too high for as many locations as you have and you don't even match 401K.

  3. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook

    I have been working at Fast Payday Loans full-time (Less than a year)

    Pros

    Easy work decent starting pay

    Cons

    To far to drive, insurance rates way to high


  4. "Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Fast Payday Loans full-time

    Pros

    Close commute full time

    Cons

    Insurance is to high pay is low for the amount of work you have to do no room for growth


  5. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook

    I have been working at Fast Payday Loans full-time (More than 5 years)

    Pros

    Great coverage on insurance
    Pay is higher than competitors
    Upper management is greatly improving
    Fair and equal scheduling
    Never late nights
    Managers are very understanding when it comes to issues arising in your personal life
    Christmas bonus

    Cons

    Can be unsafe; especially at night when you may be in store alone.
    Insurance premiums slightly higher than other companies
    Once you get to branch manager; it will take forever (or never) to get promoted to area manager.
    Annual raises aren't very much

    Advice to Management

    Allow for more bonuses; employees would work harder for more cash!


  6. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Fast Payday Loans full-time

    Pros

    Really enjoy working with the customers

    Cons

    Upper management unorganized. They do not take care of their employees


  7. Helpful (2)

    "Easy job, friendly work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tallahassee, FL
    Former Employee - Customer Service Representative in Tallahassee, FL

    I worked at Fast Payday Loans full-time

    Pros

    Skills attained can be used in multiple industries and the co-workers are friendly. There are several opportunities to advance in the company.

    Cons

    Managers will tell you at the last minute that you will need to work at another location.

  8. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Neutral Outlook

    I have been working at Fast Payday Loans full-time

    Pros

    Simple work.
    Good co-workers.
    Most of the time you are given free range to work, it is not always very micromanaged.
    Slow days mostly in the middle of the month make up for the demanding days at the beginning and end of the month.

    Cons

    Benefits are expensive.
    Demanding work load for the number of associates on the extremely busy days.
    Can be stuck working alone, but you get used to it. -this could become a security issue.
    Management is demanding at times and very inconsistent.
    Management is overworked and has a large workload.
    Branch managers are usually put on salary and are expected to work over 40 hours a week.
    High turn over because of the crazy demanding days.
    No room for advancement, but if you work hard you will be promised it will happen some day.
    Long hours.

    Advice to Management

    Take branch managers off salary and allow overtime on the high peak days.
    Get better, more cost effective insurance.
    Get a matching 401K program.
    Give fair raises where they are due.
    Allow employees more family time, this will more productive. Otherwise you will have burned out associates and the high turn over will never stop. And associates would in turn be counter productive because they are over worked and do not get to enjoy much time off. -balance work/life


  9. Helpful (3)

    "Very demanding, you have to have a lot of patience. But the process is simple, just a lot of customers and paper work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Fast Payday Loans part-time (Less than a year)

    Pros

    Simple loan process.
    Decent pay.
    Management is pretty easy to get along with, can be demanding though.

    Cons

    Long hours and few days off.
    Can be unsafe being that sometimes you will be working alone in the branch. But you get use to it.
    Demanding as far as hours and management.
    No room for career advancement. After branch manager there is an area manager which is already filled and hasn't been replaced in 13 years.
    High turn over rate.

    Advice to Management

    Add more workers to help the workload and keep the branch safer that way.
    Do not put your managers on salary and allow for overtime.