Fastcase Reviews | Glassdoor

Fastcase Reviews

8 reviews

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3.3
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Ed Walters
5 Ratings

Employee Reviews

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  1. "Happy home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fastcase full-time

    Pros

    Good people, interesting work, software loved by its users, very good team. Good downtown office location, interesting challenges. Overall a good experience.

    Cons

    Downtown location can be tough for people who commute from outer parts of DC, open floor plan can be a little loud when the office is busy.

    Advice to Management

    Continue recruiting strong candidates, try to plan farther ahead, stay nimble and aggressive in the market.


  2. Helpful (3)

    "Worst Job Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outreach Associate in Washington, DC
    Former Employee - Outreach Associate in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at Fastcase full-time (More than a year)

    Pros

    Flexible Work Environment and Nice Location

    Cons

    HR, Management, Slow Moving, Quality of Product Is Lacking

    Advice to Management

    No, they don't deserve it.

    Fastcase Response

    Jul 2, 2015 – CEO

    Glad that you liked the flexible work environment and the office location -- those are important components to a happy team. Since the time of this review, we've worked to formalize HR, hiring, and ... More


  3. Helpful (1)

    "Business consultant needed badly"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Washington, DC
    Former Employee - Associate in Washington, DC
    Doesn't Recommend

    Pros

    Work ethic is strong, and office is in downtown. Bonus are routinely given.

    Cons

    Smart people but less-than-adequate managers.

    Advice to Management

    Reorganize office culture, and mission statement.

    Fastcase Response

    Jul 2, 2015 – CEO

    Thanks for this feedback! As our company has matured from a tech startup to a profitable operating company, we've focused more on process and management. As you suggest, our work ethic is strong ... More


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  5. "Willing to Help you grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fastcase is a small company, and as such, there are many times in which the employees are asked to be able to wear a few hats. In the case of Fastcase, the result is that the employees are given opportunities to grow and learn new skills. Many employees have even been able to hone and develop skills they had been wishing to have while working due to the willingness to push employees to seek ways to make the company better.

    Cons

    An unavoidable downside of working for a small company is that every employee is a critical part of the greater whole. In the unfortunate occurrence that an employee is unwilling or incapable of doing their job, the entire company must bear the burden of their mistakes.

    Advice to Management

    Continue to invite the employees to suggest ways to make the company function better, and work to integrate the various systems so that new employees can be more easily trained, and more functionality is available to the customer without going through Customer Service.


  6. Helpful (1)

    "Wonderful experience in Sales position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fastcase full-time (More than a year)

    Pros

    -Great opportunity to make a lot of money
    -Easy to work with upper management
    -Extremely Flexible when it comes to time-off
    -Not over bearing management. Everyone understands their roll and it's a collective effort to get to a common goal.
    -Room for movement and development into different departments allowing you to get more than just a typical 9-5
    -Travel experience helping with Conferences and partners
    -Excellent legal research product

    Cons

    -Metro to work (nothing they can do about that, but it does suck with the commute)
    -I'd like to do more team building activities
    -Internal communication

    Advice to Management

    Everything truly is great. Only advice is better communication across company objectives to understand developments of new projects.


  7. Helpful (2)

    "Interesting Projects"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fastcase full-time

    Pros

    Software projects are interesting. It is a product company and uses cutting edge technology. Provides a chance to grow as an engineer and build exciting solutions.
    Smaller company with friendly coworkers and minimal meetings.

    Cons

    Smaller company with no formal HR department.


  8. Helpful (3)

    "Not for people who take their job seriously"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fastcase full-time

    Pros

    Flexible schedules if you're not in customer support, nice people (non-upper-management) to work with. This company may be good as a stepping stone if you are fresh out of school.

    Cons

    Constant reduction of benefits (example: 401k contributions lowered from 6% to 3% without warning), raises and bonuses are rarely given, jobs are often misrepresented to new employees especially in customer support (even if you have a J.D. you're going to be working shift hours in 1st line customer support and fetching sandwiches for team lunches), chaotic project planning, payroll problems, constant conflicts between an immature HR/Finance head and the rest of company, an upper management that overworks its employees and pretends to care, a crappy office (dirty, cold in the winter, no privacy, too open / everything echos), very high employee turnover. Overall this company is run by people who move as much profit in their bank accounts as possible at the expense of their employees.

    Advice to Management

    Be better organized, replace the HR/Finance head, hire people with proper business experience to run the company, give regular raises and proper bonuses, fix the 401k benefit

    Fastcase Response

    Jul 2, 2015 – CEO

    Our company isn't going to be a fit for everyone, and it sounds like you had a terrible experience. That sucks, and I certainly wish we could have resolved these issues when you were here. We're ... More


  9. Helpful (3)

    "Job was misrepresented, management was unprofessional"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outreach Associate
    Current Employee - Outreach Associate
    Doesn't Recommend

    Pros

    - most of the employees are friendly
    - the actual technology being promoted is interesting
    - the office's location is convenient

    Cons

    - the hours were misrepresented; the job was sold as being a 9-6, but the reality is that it is a shift job. expect to be there 8-5, or 11-8, and some weekends.
    - there was no real effort made to do the paperwork of my payroll. when the issue was brought to management, i was angrily told it was 'absurd' and 'ridiculous' that i was trying to receive my compensation. when prodded as to why there wasn't a check ready for at least my first week's work after having been there for almost four weeks and two pay dates had come and gone, i was told it was because they just didn't set it up in time. when i asked why it wasn't made clear beforehand that i wasn't informed that the pay periods would be different than expected so i could plan accordingly, neither HR nor management had an answer.
    - management was completely unprofessional in handling legitimate employee grievances.

    Advice to Management

    in order for fastcase to attract the consistent caliber of employees it seeks, it needs to have an HR department that doesn't bully their employees, and a management style that doesn't allow and implicitly condone the HR department to berate and intimidate employees for legitimate grievances.

    Fastcase Response

    Jul 2, 2015 – CEO

    It sounds like you had a terrible experience. We've worked over the last few years to do better in HR and management, especially in onboarding, which is where it sounds like you had the greatest ... More