Favor Reviews

Updated May 7, 2020

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3.5
63%
Recommend to a Friend
95%
Approve of CEO
Favor Chief Executive Officer, President Jag Bath (no image)
Jag Bath
29 Ratings
Pros
  • "Extremely Flexible schedule, Unlimited Paid Vacation, Plenty of room for growth,(in 40 reviews)

  • "Flexible hours, good for a side hustle(in 18 reviews)

Cons
  • "They pretend to care and love their runners but they really don't(in 31 reviews)

  • "Wear and tear on your car can get pricey(in 24 reviews)

More Pros and Cons
  1. "Satisfied delivery driver."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Favor part-time for more than a year

    Pros

    Allowed me to work flexibly

    Cons

    None at all I enjoyed

    Continue reading
    Favor2020-05-06
  2. "A flexible, well paying job."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Runner 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Favor part-time for more than a year

    Pros

    The best parts about working for Favor are being able to decide when, where and who you work with anytime you want. If one customer upsets you, you never have to work for them again!

    Cons

    They're runner help is a bit slow and when the covid outbreak happened; they didnt start giving the employees protective gear until april, even though they kept sending customers commercial emails saying they were....

    Favor2020-04-24
  3. "Cool Company for the most part"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager in Austin, TX
    Recommends
    Negative Outlook

    I have been working at Favor full-time for more than a year

    Pros

    Company Culture is great and Quarterly company meet ups

    Cons

    Working in remote markets the culture feels differently

    Favor2020-05-08
  4. "I was a runner"

    5.0
     

    I have been working at Favor

    Pros

    Set your own hours and work whenever you want.

    Cons

    Getting enough rides to make a profit after gas.

    Continue reading
    Favor2020-03-25
  5. "Great company, amazing people, amazing perks"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Favor full-time for more than a year

    Pros

    Extremely Flexible schedule, Unlimited Paid Vacation, Plenty of room for growth,

    Cons

    Interesting during certain onboarding times.

    Favor2020-03-05
  6. Helpful (1)

    "Started off great, now there's too many runners"

    2.0
    Current Employee - Anonymous Employee 

    I have been working at Favor full-time for more than 3 years

    Pros

    Flexibility, some regular customers get to know you and tip more. Not paid on milage.

    Cons

    It's hard to get scheduled hours, sometimes when scrolling on the hours, you accidentally click one then it gets counted against you if it's less than 24 hours away and you want to remove it. Then you lose early access to select your hours for the next week. If a favor has you running around for an hour and the customer decides to tip the minimum, you only get 4.10 for the whole thing. Or if you're running around and then they cancel due to lack or items or they change their mind, you dont get paid for the effort or trip. At all. Really wish they compensated some mileage for situations.

    Favor2020-03-10
  7. Helpful (3)

    "Not the place to climb the corporate ladder"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Favor full-time for more than a year

    Pros

    - The new HQ in Austin is very much a "buzz-worthy" office. - HEB stocks the kitchen. - There's plenty of good snacks and lunch provided some days. - HEB offers in-store discounts.

    Cons

    - The company has grown massively over the years and has lost most of it's "start-up" environment. Post HEB acquisition, many outside leaders were hired. The company tries to encourage the old start up culture, however the new hires are much older, more experienced and come from more corporate backgrounds. The new Favor hires, along with a shared office with HEB tech employees has led to mostly a corporate environment. - The amount of work volume is very high, and most roles are extremely demanding. The company pays at "market rate", however, the demand and expectations are much higher than those with similar titles else where - AKA the stress makes the compensation very much mediocre. The company continues to receive and address feedback about low pay but has never taken any action. - In addition to an increasingly corporate environment and disheartening compensation, the company is internally infamous for lacking in promotions. If you're looking at a role in support, do not expect to move out of support - it's nearly impossible. - The company very obviously plays favorites. It's very clear that you must be in the "cool clique" to get treated fairly. - Parking is horrendous. Overall: Great place to work if you're looking for employment in a tech environment in Austin. Not the place to coast on an easy-going role with fair pay. If you're looking to gain experience and climb the corporate ladder, please do not waste your time even looking at positions with Favor.

    Continue reading
    Favor2020-02-18
  8. Helpful (3)

    "Kind of a joke."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Favor full-time

    Pros

    Beautiful office, tons of food, decent perks, social events (if you like drinking).

    Cons

    This place is growing more delusional by the day. Strategy feels very disorganized and management turmoil is out in the open. The business is underperforming and it turns out that on-demand delivery is a broken, unethical business. Who knew! With competitors getting billions in funding, it's hard to believe that Favor can do anything to catch up - we pay drivers less, are understaffed in key areas, and support is in shambles. LOTS of turnover (voluntary and terminations), including at the leadership level...departures aren't announced and feel swept under the rug. Favoritism (no pun intended) runs rampant and the patriarchy is alive and well. If you're in, you're in. If you're not, go find another job. "Culture," socialization, and team building are hugely based on alcohol consumption. There is no growth framework and no structured potential for earnings increases unless you're one of the lucky few. They'll expect you to be a martyr, "fight like hell," and be available 24/7, but unless you're one of the fortunate ones, it's going to get you nowhere. Lots of empty promises and no guarantees. HR is really ineffective. The few people in place are very inexperienced and are too buddy-buddy with managers. It's hard to trust their motives and things just don't change. Don't get distracted by the beautiful office and partnership with H-E-B. This place is overcompensating, HARD.

    Favor2020-02-11
  9. "No respect for employees"

    1.0
     

    I worked at Favor

    Pros

    Young vibrant feel Free food on occassion

    Cons

    They laid people off over the phone without notice They do not allow growth within the company

    Favor2020-02-11
  10. Helpful (1)

    "Good people, room for improvement."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Specialist in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Favor full-time for more than a year

    Pros

    Daily meals, lots of snacks, vegan friendly, security is top notch, HEB perks.

    Cons

    Not alot of structure in the company, no career advancement opportunities yet, Support Specialis t role is highly demanding.

    Favor2019-11-08
Found 98 reviews