Fay Servicing Assistant Vice President Reviews | Glassdoor

Fay Servicing Assistant Vice President Reviews

Updated Jun 26, 2018

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Found 4 reviews

2.5
StarStarStarStarStar
38%
Recommend to a Friend
38%
Approve of CEO
Ed Fay
4 Ratings
  1. "Fay Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fay Servicing full-time for more than 3 years

    Pros

    I am very happy with Fay's culture. It is very diverse and encourages feedback from it's employees. Senior Leadership has an open door policy and is very transparent with where the Company is going. I have seen an substantial amount of growth since joining the Company and honestly feel it is because Fay puts their internal and external customers first is the reason for its success. I am excited about 2018 and look...

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    Cons

    I would like my PTO to be given at the 1st of the year instead of accrued.

    Fay Servicing2018-01-03
  2. Helpful (9)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fay Servicing full-time for more than a year

    Pros

    Free gym membership is nice

    Cons

    Salaried management treated like hourly

    Advice to Management

    Stop micro managing! Salaried employees required to take PTO even for an hour. Expected to work 45 to 50 hours per week - clock in as hourly employee. Way to build moral -

    Fay Servicing2018-06-26

    Fay Servicing Response

    July 3, 2018CMO

    Thank you for your feedback and we apologize for making you feel like you're being micro managed, that's not our intention. It's important that our policies regarding work hours, whether hourly or salary, are applied consistently to all employees and that's what we intended to communicate. ...

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  3. "Great company to grow with!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fay Servicing full-time for more than 3 years

    Pros

    Fay is a growing company with unlimited potential. Great individuals to work with & everyday is a pleasure to come to work.

    Cons

    With any company that is expanding there are growing pains. Obviously with growing pains brings discontent & potentially trust issues between management & employees. Fay is continuing to work towards models that will taper these feelings; however, these processes do take time.

    Advice to Management

    Continue to improve on the processes that have been implemented. Be transparent with the employees to continue to show them we are in this together & the family atmosphere that was paramount when the company was small is still there as we continue to expand.

    Fay Servicing2016-04-28
  4. "Loan servicing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fay Servicing

    Pros

    Low stress environment and friendly atmosphere

    Cons

    Compensation does not compliment the work load

    Fay Servicing2015-07-13
Found 4 reviews