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FedEx Ground

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FedEx Ground

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FedEx Ground Reviews

Updated May 30, 2023

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Found 11,684 of over 14K reviews
3.4
62% Recommend to a Friend
FedEx Ground CEO John A Smith
65% Approve of CEO

Found 11,649 of over 14K reviews

3.4
62%
Recommend to a Friend
65%
Approve of CEO
FedEx Ground CEO John A Smith
John A Smith
1,661 Ratings

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Top Review Highlights by Sentiment

Pros
  • "I guess the pay is good and where i worked at you could work as many hours as you wanted.(in 1648 reviews)
  • "benefits are good and hours would be good if complied with(in 1015 reviews)
  • "Great for people who lie physical activity and to stay busy during the work day.(in 505 reviews)
  • "It was good money early on until they stopped paying their contractors for oversized packages.(in 213 reviews)
  • "Coworkers great and early shifts(in 194 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of FedEx Ground and is not affected by filters.

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  1. 5.0
    Current Employee
    Featured Review

    Excellent place to work if your are starting a career

    May 15, 2023 - Package Handler in City of Industry, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment, great co workers.

    Cons

    Not enough pay and hours.

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  2. 5.0
    Former Employee

    Fed ex ground was a great job.

    May 14, 2023 - Package handler or material handler 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Liked throwing packages and containers.

    Cons

    Didn't like getting injured or pulling a finger or two.

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  4. 3.0
    Former Employee, more than 3 years

    Easy job, hit or miss management

    May 30, 2023 - Part Time Package Handler in Hampton, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Quick money 4-5hr shifts Need health care? Get it in 90days

    Cons

    Over worked Big toll on body Wage theft (utilizing 1 person for multiple positions to save money (record breaking profits coming from somebody, us) remaining under staffed and over working good employees) Incompetent/Sensitive managers Hypocritical (says to do one thing in safety meetings when implemented management is upset, you get chastised.

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  5. 5.0
    Former Employee, less than 1 year

    Fedex Ground Cares About Their Employees

    May 19, 2023 - Package Handler in North Salt Lake, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paid every week. Outstanding employee appreciation. Fedex pays a handful of employees just to do employee recognition. They give out free Gatorade often and there's a snack cart they would occasionally bring around. They ordered various meals each night for a week and they made sure all employees were included. Supervisors are friendly and make time for each employee. Everyone helps one another and works as a well-organized unit.

    Cons

    Lots of heavy lifting when Chewy and Purple Mattresses arrive.

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  6. 3.0
    Current Employee

    Good People, Poor Management

    May 25, 2023 - Fed Ex Ground Package Handler 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have a good relationship with my manager and my fellow employees, the pay rate is relatively generous for the job I do, and the job is good exercise (I don't need to go to the gym). Also, the work atmosphere is pretty good, especially compared to other shipping companies.

    Cons

    There is no incentive to work hard because everyone gets the same base pay, although your pay rate can reach $19.25 if you have worked there long enough. The warehouse relies on part-time workers and a part-time worker has to apply to a full time position on their own. Managers can move workers to different positions within the warehouse, but do not have the time or the resources to help you advance within the company. Also, you can only access your employee account using one of their on-site computers because they have a closed network.

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  7. 1.0
    Former Employee, more than 5 years

    Unethical/Illegal/Incompetent

    Apr 23, 2023 - Maintenance Technician in Township of Hamilton
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Pay seems to be on par for similar positions around the state. Some good co workers Work mostly unsupervised to get PM’s and projects complete

    Cons

    Unfortunately the building has bred some bad managers (some who have been fired) for stealing, unethical business practices, workplace violence, discrimination, sexual harassment, and incompetency. The maintenance manager that’s still there is an inexperienced, uneducated, hostile, sexist and racist nightmare of a person and you will have no choice but to deal with him. HR is not there for you and they won’t help. They are there strictly to make sure the company can’t be held liable for the actions of their managers. Basically, the only way they’d help you os if you had enough evidence against a manager to file a slam dunk lawsuit and win. If not, and you do complain, you will be desolated to the point you want to quit. The maintenance shop has been a revolving door since this manager took his position. I’ve watched 10 people cycle in and out of there in one year. That is unheard of. These aren’t low paying, unskilled labor positions. They’re career positions, so to have that kind of retention rate is laughable. But he’s untouchable and FedEx is terrified to even reprimand him. I’ll let you guess why. STAY AWAY

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  8. 4.0
    Current Employee, less than 1 year

    Decent Evening Side Gig

    Mar 6, 2023 - Package Handler in Manchester, NH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most of the Managers are reasonable (won't micro-manage small breaks, etc) and approachable as long as you're assertive with your questions and communications. Most coworkers are easy to work with and focused on finishing the task at hand. The crew generally go about their own business with little drama (though there's a handful of characters out there), but you can make friendly working relations with a little effort. Better than the conditions at Amazon according to nearly all my co-workers that were employed there as well...

    Cons

    Like most shipping centers of this size, operations are often chaotic and disorganized. Upper management is cheap, keeping around a lot of broken / poorly-maintained equipment with band-aid fixes when there's a safety issue, and perpetually understaffing the place. Very little communication about shift times (being sent home after 2 hours on random days, while other times suddenly being added to the schedule less than 24 hours ahead, with expectations that you'll change around all you other plans on a dime). You can get excused for some of those days off if you're (again) very persistent about communications with the managers!

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  9. 5.0
    Former Employee, more than 1 year

    great !!

    May 26, 2023 - Loader/Unloder in Grand Prairie, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    not a whole lot to be said as for package handler positions. You get there, do your job till everything is finished up and head home.

    Cons

    ou get 3-5 hour shifts with varying load sizes. Management is amazing when you fully communicate with them. It's fast paced so you don't get bored, the pay is ..

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  10. 4.0
    Current Employee, more than 5 years

    Manager to Employee relations

    Apr 25, 2023 - Part Time Package Handler in North Haven, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sense of accomplishment, do more get more eventually

    Cons

    If you’re a hard worker meaning you clearly do more than most then don’t count on getting promoted anytime soon. You will have made yourself too important to ensure various performance and quality numbers management is graded on be too critical to keep you where you’re at in order to maintain certain performance numbers of not you per se, but your management. You could choose to goof off and only be sent home for the day and I’ve seen worse attempts to dodge your work responsibilities, but this is how it is.

    Continue reading
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  11. 4.0
    Former Employee

    Good part-time job to get hired quickly.

    May 24, 2023 - Part Time Package Handler in Santa Fe Springs, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy and quick to get hired during busy season. Good hours during busy seasons. Benefits after a certain period.

    Cons

    Performance review during a light day where even if you get all the boxes perfectly you still miss number. Manager can micro manage small package placement taking up tons of time while others simply put them in a bag.

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Viewing 1 - 10 of 11,649 Reviews
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FedEx Ground Reviews FAQs

FedEx Ground has an overall rating of 3.4 out of 5, based on over 13,680 reviews left anonymously by employees. 62% of employees would recommend working at FedEx Ground to a friend and 48% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, FedEx Ground employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Ground. This rating has been stable over the past 12 months.

62% of FedEx Ground employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FedEx Ground 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at FedEx Ground to be career development, coworkers, benefits and the cons to be culture, workplace, management.

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FedEx Ground is a leading small package pickup and delivery company serving business and residential customers in the United States and...More

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FedEx Ground

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FedEx Launches 50 Days of Caring to Celebrate its 50th Anniversary Company also announces it has exceeded its “50 by 50” goal to help 50 million people by its 50th birthday.
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FedEx Ground Photos

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FedEx Ground photo of: FXG
FedEx Ground photo of: FedEx Ground has established itself as an industry leader by offering faster delivery to more locations than the competition.
FedEx Ground photo of: Essential workers
FedEx Ground photo of: Bar code labels made it possible to track a package, to sort it using automation, to deliver it more efficiently, and to bill the client more accurately.
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FedEx Ground photo of: FedEx Ground safely and reliably handles nearly seven million packages a day.
FedEx Ground photo of: Over the past decade, FedEx Ground has invested billions of dollars in the expansion and automation of its network, resulting in continuous improvements in speed, efficiency, and reliability.
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Glassdoor has 13,680 FedEx Ground reviews submitted anonymously by FedEx Ground employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Ground is right for you.