FedEx Ground Reviews

Updated May 7, 2021

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3.5
63%
Recommend to a Friend
71%
Approve of CEO
FedEx Ground President and CEO Henry J. Maier
Henry J. Maier
1,805 Ratings
Pros
  • "Good pay for the job you are doing(in 472 reviews)

  • "Good work environment, good benefits(in 267 reviews)

  • Cons
  • "Long hours during the busy season and mandatory 6 day work weeks(in 193 reviews)

  • "There are no benefits with ground(in 173 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of FedEx Ground and is not affected by filters.

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    1. 5.0
      Current Employee, more than 5 years

      Great Company

      Mar 31, 2021 - Sort Manager in Memphis, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits. Good time off. Cares about their people.

      Cons

      Expanding a lot due to COVID-19. Long hours.

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    2. 1.0
      Former Employee, more than 1 year

      It's not a Job; It's human abuse. Company is negative influence on society.

      Apr 30, 2021 - Package Handler 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Literally nothing. I can't think of a single thing. You don't get any benefit working here.

      Cons

      It's not a job; It's human abuse. This company uses people and treats them like trash. Please, don't work here, unless you don't have any other option. If the warehouse is loading 18foot trailers by hand, don't do the job -- just don't do it. This company and warehouse has such terrible conditions, creates depravity, pushes people to the brink, which probably contributes to crime in the community, drug overdoses, and death. They shouldn't be allowed to be an employer - they have absolutely no respect for human life. The way they stay in business is by tricking people into working there. They'll advertise high starting wages all over town, and then limit your hours, and tax your body until you'll go to the doctors. But people keep signing up. The company keeps cycling through workers, and the workers stay for 3-8 months until they realize it's not worth it, and then FedEx hires some more human bodies, then more quit, and then they hire more human bodies and more quit. It's sick. There positions and jobs that actually need people to do productive things and treat workers well, but these companies don't have an opportunity to get these workers bc FedEx sucks them up and then spits them out. I hope this company fails. I hope they go under. Management Sucks. They're an archaic company with archaic practices, they don't have a modern benefits system, they don't have a modern employee management system. They suck. Bad company.

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    3. 3.0
      Current Employee, less than 1 year

      They Say Safety is First...But....

      Apr 13, 2021 - Part Time Package Handler in Clinton, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoy my work. Most of my coworkers are friendly and hard-working. They have a good work ethic and will help you out if you are a hard worker too. Many have been here a long time. The company will provide Gatorade on hot, busy days. They will occassionally provide lunch, or snacks. Most of those in lower management positions are friendly and helpful. Managenent gets to know each and everyone of the employees.

      Cons

      As with many places, there are slackers. Nothing is done about those who don't pull their weight. There are some managers who are lazy and can be seen doing nothing or on their cell phones or talking to other employees. This certainly doesn't set a good example, especially at times when they ask you to stay late. They preach about safety yet when it is busy, all safety precautions are abandoned. It is obvious that it is more important to process as many packages with no regard to employee safety when it is busy. It is very hot in the warehouse in the summer months. The pay is not adequete for the work you are doing. Those who work hard and do a good job should be rewarded, but instead they are taken advantage of.

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      2 people found this review helpful
    4. 1.0
      Former Employee, less than 1 year

      Horrible

      May 4, 2021 - Part-time Package Handler in Stockton, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay Rate is great, OT is great you can work as many shifts you want

      Cons

      Unprofessional management, give lunch after 1 hour of working . Never notify workers of sudden start time changes . Warehouse is very dirty, smashed boxes everywhere. Managers play favortism, work in unsafe areas. If low on workers there will be 1 person per trailer and tell you hurry up lets go . Management doesn't help but told they help. Management & and the video security room you can hear them making fun of certain people. Management will also flirt and hug women and stand infront of trailers that women they like work in. Management will tell you one thing and then switch up and tell you different and they all protect eachother. Its high-school literally super unsanitary and dirty theres days where they wont provide hand sanitizer or sanitizer wipes . They gave us lens cleaning wipes to use as sanitary wipes for the workers . People walk in and out during there shift and come back right before their shifts end to clock out . No one cares which leave thkse who stayed left with more work . Management will leave their area to chill in another location

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    5. 4.0
      Former Employee, less than 1 year

      Hard work, rough schedule, decent pay, no ot

      Apr 16, 2021 - Package Handler in Montgomery, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Managers really try. You stretch before shift. Good people there.

      Cons

      They hire people that just don't cut it. If your too good at your job, you will be asked to perform.

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    6. 2.0
      Former Employee, less than 1 year

      Dehumanizing workplace that treats you like a slave

      Apr 26, 2021 - Part Time Package Handler in Lackawanna, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's great if you like working overnight and the job is simple: scan the package and send it to the truck it's meant to be on.

      Cons

      They treat you as fungible, you have quotas to fulfill, some days there weren't enough people working the van lines, you get penalized for not scanning packages fast enough, you are discouraged from taking bathroom breaks... my first night working there I damn got crushed because another employee working with me caused an avalanche of packages to fall from the truck and I injured my thumb. My manager did nothing when I alerted him of the incident. Nothing ever came of it... no reports were filed. The "benefits" for part-timers are a joke. They basically just give you acess to a whole bunch of discounted services en lieu of health insurance or child care stipends (for example they will pay a certain percentage of your phone bill but only certain Carriers like Verizon or T-mobile).

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    7. 3.0
      Former Employee, less than 1 year

      Worthwhile, if you can handle the pace and the strain

      May 6, 2021 - Package Handler in Covington, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Direct supervisors stay in close contact and provide scheduling and status information when asked, and generally upon notification - Tasks are generally clearly outlined and delegated relative to number of workers on hand

      Cons

      - Electronic devices, especially scanners, leave plenty to be desired. Menu navigation is unnecessarily convoluted and confusing, triggers are faulty and slow to respond, and disconnections and system disruptions are all too frequent. - Accountability for no-call no-shows is minimal, and having to pick up slack and work multiple extra trailers during dragged out shifts is a common occurrence.

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    8. 2.0
      Current Employee, less than 1 year

      Poor pay, high turnover.

      Mar 31, 2021 - Fed Ex Ground Package Handler in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Your coworkers are usually very friendly.

      Cons

      The majority of the managers tend to hold themselves "higher" than the hander and it shows. The pay is not worth the amount of physical labor that is REQUIRED. Also, the hours are constantly changing, sometimes 2-3 times a week. The chance of injury is likely as there is no mechanical assistance to lifting anything, and PPE is provided nor is compensation offered if you go and buy it yourself. Some of the packages that have to be manually moved weigh upwards of 300 lbs (swing sets, car parts, trampolines, etc). There is never enough manpower to make deadlines as people start employment then realize the truth about the job and just don't come back. They often feel like they were lied to or simple facts were left out, causing a very high turnover rate for the package handler.

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      1 person found this review helpful
    9. 3.0
      Former Employee, less than 1 year

      Pros

      Got to work hard, and the pay was $3 extra on weekends

      Cons

      If I did this for more than a month I would have ruined my knees before the age of 20

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    10. 3.0
      Current Employee, more than 5 years

      Part-time Package Handler

      May 2, 2021 - Part Time Package Handler in North Haven, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Direct contact with my manager. Forces you to think objectively. You are given the chance to be a leader w/out the job title. You can push yourself to get the most out of yourself.

      Cons

      Majority of new hires don’t last. It’s a tough start and you’ll need to prove yourself. Many love taking sides. Favoritism is a problem in today’s culture. Despite all you may put in you still feel an uneven trade. Poor team building and poor communication.

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