FedEx Office Reviews | Glassdoor

FedEx Office Reviews

Updated November 17, 2017
1,591 reviews

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3.2
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
809 Ratings

1,591 Employee Reviews

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Pros
Cons
  • Work life balance is difficult due to staffing fluctuations (in 46 reviews)

  • Relocating (despite availability of positions and locations) during a move to a new area is difficult, High turnover of fellow team members (in 119 reviews)

More Pros and Cons

  1. Helpful (1)

    "Overall Good Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time

    Pros

    Training, teamwork, good systems, benefits

    Cons

    Tasking is too much for each team member, too many changes in day-to-day requirements, excessive demands on management

    Advice to Management

    Create better day-to-day, month-to-month consistencies in programs, provide better support for leadership, create more narrow job focus for team members (versus everybody does everything all the time)


  2. "Business Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Center Manager
    Former Employee - Business Center Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at FedEx Office full-time (More than 8 years)

    Pros

    Great focus on learning and development. Really great benefits, including 401k match, SUPERB health insurance, and deep discounts on shipping. Emphasis on teamwork.

    Cons

    Used to have a BIG emphasis for a 'people first' philosophy, but has strayed away from that in recent months. Work life balance can be stressful at times due to staffing situations.

    Advice to Management

    Re-emphasize focus on people. Be compassionate and empathetic in the shadow of change. Be more transparent about change.

  3. "Senior Industrial Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    Work environment, Quality Company, Opportunities for growth

    Cons

    Smaller of the FedEx Operating Companies


  4. "FedEx Off Center Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Logan, UT
    Current Employee - Center Consultant in Logan, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    Flexible hours, good work environment. Good benefits. A lot of area to learn and improve skills.

    Cons

    high learning curve. Dealing with the general impatient public.


  5. Helpful (8)

    "AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Account Executive in Fairfax, VA
    Current Employee - Field Account Executive in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than a year)

    Pros

    This company has amazing advantages for growth and developing skills. Great place to network across all FedEx OpCos. Good benefits and great upward mobility. Great rewards for excelling and improving business growth. Amazing people to work with.

    Cons

    Always on the go and long hours. High pressure from management, paperwork and reports are over the top at times. It will take new employees to understand and get their feet under them to feeling comfortable.

    Advice to Management

    Minimize reports and non selling activities. Continue celebrating success. Mentor system of tenured coworker with new hire is a must.


  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Blue Ash, OH
    Former Employee - Assistant Manager in Blue Ash, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time (More than a year)

    Pros

    Wonderful environment to grow and obtain skills for career development. The management staff was always supportive and open about changes and initiatives.

    Cons

    I have hardly anything negative to say about FedEx Office. While the salary may have been low, the benefits were top notch.

    Advice to Management

    Keep up the openness and transparency on new initiatives. Your corporate communication is top notch.


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    It has above-average pay
    It's never boring
    There's much variety in the work.

    Cons

    We get crazy customers at the store

  8. "Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    I have met some of the most intelligent and compassionate people while working here.

    Cons

    None of the above individuals were in leadership roles.

    Advice to Management

    Trust and respect your people.


  9. "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Thousand Oaks, CA
    Current Employee - Consultant in Thousand Oaks, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    Benefits that is about it.

    Cons

    Work load, training, poor management they don’t give you 40 hours a week for full timer.

    Advice to Management

    Read cons.


  10. "FEDEX OFFICE CAN BE WHAT YOU ARE LOOKING FOR?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at FedEx Office full-time

    Pros

    Great way to learn basic printing jobs and steady hours.

    Cons

    Often work in under-staffed stores...

    Advice to Management

    Keep a fully staffed store and listen when employees come to you with concerns.


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