FedEx Office Reviews

Updated Jul 7, 2020

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3.4
57%
Recommend to a Friend
79%
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
1,032 Ratings
Pros
Cons
  • "Alot of favoritism and alot of team members thinking they're managers(in 133 reviews)

  • "Do not expect support from upper management(in 97 reviews)

More Pros and Cons
  1. "Overall good company culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Acworth, GA

    I worked at FedEx Office part-time for more than a year

    Pros

    good management and good benefits

    Cons

    sometimes poor scheduling meaning you work late hours

  2. "Great Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time for more than a year

    Pros

    Competitive Pay, Continuous training, Excellent benefits, team unity

    Cons

    there is a lot to know

  3. "Field Technician"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Technician in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time for more than 8 years

    Pros

    Very friendly and professional work environment

    Cons

    No real growth opportunity if you don't move to headquarters (For IT)

  4. "Work har play hard"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time for more than a year

    Pros

    Competitive wages, flexibility, Ability to move up quickly from entry level to management

    Cons

    Not many downsides, more support is needed

  5. "Base pay"

    4.0
    Former Employee - Client Specialist in New York, NY

    I worked at FedEx Office full-time

    Pros

    Great teamwork, working healthy accounts

    Cons

    Not enough product training and a lot of politics

  6. "Best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time for more than 5 years

    Pros

    Great benefits, great pay, good schedule

    Cons

    They want everything and more

  7. "Big Promises/ Little Follow Through"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Consultant in Greensboro, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time for more than a year

    Pros

    - This job provides good clerical and office skills to a person like myself with no degree. - Working with customers to complete unique projects is very rewarding - FedEx benefits are great. Medical, Dental, Paid Holiday, etc

    Cons

    - Middle Management (in my district) is terrible. They don't mean what they say and their is constant backbiting and petty behavior - The opportunity to move up is constantly talked about but the management is not intentional in building their employees skills - There is a lot of responsibility and not many employees which in turn cause a lot of stress on the workers and customers. - KPI metric system is deeply flawed. A perfect survey is ruined if you get one 9 out of 10. Management shows no understanding that not every survey can be perfect -The amount of work for the stress just is not worth it -Micro managing on things such as the "4 key phrases" which are not possible or natural with all customers

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  8. "Great job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time for more than 8 years

    Pros

    Amazing job to grow and develop

    Cons

    None at all nice company

  9. "Procurement, Supply Chain and Logistics"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supply Chain in Washington, DC

    I have been working at FedEx Office full-time for more than 10 years

    Pros

    Enjoying working with your team with strong professional talent

    Cons

    Willing to learn your organizational culture

  10. "Poor training and staffing"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Port St Lucie, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time for more than a year

    Pros

    stable hours, store manager, some team members

    Cons

    training, staffing, followup assistant manager and lead

    Continue reading
Found 2077 reviews