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FedEx Office Reviews

Updated February 14, 2018
1,646 reviews

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3.1
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
835 Ratings

1,646 Employee Reviews

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Pros
Cons
  • Schedules are never consistent so you don't really have work/life balance (in 50 reviews)

  • Relocating (despite availability of positions and locations) during a move to a new area is difficult, High turnover of fellow team members (in 121 reviews)

More Pros and Cons

  1. Helpful (2)

    "Fun, fast paced shipping and print shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Denver, CO
    Current Employee - Center Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    Working with customers, fun print projects, packing things for customers

    Cons

    Lifting heavy packages, holding packages for weeks, customers with impossible deadlines

    Advice to Management

    Don't sit and tell us to do something. Fee free to actually help us, especially when we are obviously I'm the middle of something and can't just ring up one thing.


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time

    Pros

    Meet all walks of life

    Cons

    None really... hours may suck sometimes

  3. Helpful (1)

    "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    Benefits work environment creative learning experience

    Cons

    Pay, manager , long hours , low pay , poor management


  4. Helpful (2)

    "FedEx Office Consultant Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time

    Pros

    The job itself is not difficult, your packing things and shipping them. Once entering the design side, if your not tech savvy can be a little more tedious.

    Cons

    Only issue with working for the company was management at my specific location, contacted HR about management and ultimately was the reason I left the company.


  5. Helpful (3)

    "Center Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Chino, CA
    Current Employee - Center Consultant in Chino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FedEx Office part-time (More than a year)

    Pros

    Benefits are good if they are used
    *401K
    *Medical, eye, and dental
    *Tuition reimbursement
    Gain experience with sales goals and adobe suite
    Strong employee bond with store

    Cons

    Everything is political in order to gain career opportunities
    Expect to give up your life to prove you deserve to be an assistant manager and receive little compensation
    Many customers are heavily technology illiterate and expect you to be responsible for their own accessories
    Working alone with a packed store of people
    Constant system updates that fail and make assisting customers difficult
    New scheduling update that schedules staff on "customer traffic"
    *staff now work 2 hour shifts 4 days a wk

    Advice to Management

    Direct store management is amazing they do their best with what is given to them from district and corporate management. Corporate management adds 1000s of gimmicks in order to increase sales but actually creates agitated customers and makes assisting customers more difficult.


  6. "Great Job"

    StarStarStarStarStar
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at FedEx Office full-time

    Pros

    Great Benefits, health, dental, discounts
    Professional Development
    Great Hours

    Cons

    Not so much a con as a heads up, it's challenging work.
    Steep learning curve

    Advice to Management

    Keep up the great work!


  7. "Great Steady Job, if you enjoy Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    Steady Job, Decent Benefits, Accommodates time off request well.

    Cons

    Customers can be pretty demanding, have higher or quicker expectations that can be accommodated

  8. "People Focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager, Tier II in Seattle, WA
    Current Employee - Center Manager, Tier II in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than 5 years)

    Pros

    District Manager and Upper Management cares about people. Situational and Servant Leadership is taught. Flexible work schedules.

    Cons

    Lack of strong candidate pool when recruiting in this market.


  9. "Delivering the Purple Promise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time

    Pros

    the benefits package to second to none

    Cons

    lacking upward mobility in my operating company

    Advice to Management

    n/a


  10. Helpful (2)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than a year)

    Pros

    Decent pay, flexible hours, good company

    Cons

    Working with customers, understaffed


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