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FedEx Office Reviews
Updated Jun 2, 2023
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Found 3,147 of over 3K reviews
63% Recommend to a Friend
71% Approve of CEO
Found 3,141 of over 3K reviews
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Recommend to a Friend
Approve of CEO
Brian D. Philips
1,495 Ratings
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Top Review Highlights by Sentiment
Pros
- "The benefits are good and the company tries very hard to work with its employees and help them when needed." (in 439 reviews)
- "The people you work with are great and the company is very dynamic so things move pretty quickly." (in 109 reviews)
Cons
- "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." (in 97 reviews)
- "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" (in 91 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of FedEx Office and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Great Experience
Mar 16, 2023 - Center Consultant in Bothell, WARecommendCEO ApprovalBusiness OutlookPros
Wonderful Manager and leadership. Great pay and consistent workload. Learn a lot of skills and gain experience with applications like Adobe. Great opportunity to make connections with local businesses.
Cons
Small Staff, hours can be rigid and inflexible (due to small staff).
- Former Employee★★★★★
Former Store Manager
May 18, 2023 - Store Manager in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
. competitive benefits with similar roles in other companies . leadership training was a great experience . CEO Brian Philips is a likeable guy, but we still felt not heard
Cons
. expected to share employees even if you are operating on a bare bones team . did not get paid enough to take over the multiple roles i was responsible for . felt like a glorified team member with very little power to enact changes within my own store based on what my team members wanted . not a good work life balance
- Current Employee, more than 1 year★★★★★
Pros
You get to be in air conditioning.
Cons
Raises are the biggest disappointment.
Continue reading - Former Employee, more than 3 years★★★★★
Great Experience, Little room to grow
Jun 1, 2023 - Consultant in Lubbock, TXRecommendCEO ApprovalBusiness OutlookPros
If you're a people person its a good job. Learn computer software. Team environment.
Cons
Management - help/scheduling Work Weekends understaffed
- Former Employee, more than 1 year★★★★★
Great Company
May 31, 2023 - Retail Sales Associate in Spanish Fork, UTRecommendCEO ApprovalBusiness OutlookPros
Good Hours, decent pay, Great Management at the Spanish Fork location
Cons
Traveled to some stores( some are far as Salt Lake City)
- Current Employee★★★★★
Great place
Jun 1, 2023 - Print Operator in Glendale Heights, ILRecommendCEO ApprovalBusiness OutlookPros
Good hours and pay for the work
Cons
None really at the moment
- Former Employee, less than 1 year★★★★★
FedEx office
May 30, 2023 - Retail Sales Associate in Minnetonka, MNRecommendCEO ApprovalBusiness OutlookPros
Good experience and complex style of work non repetitive
Cons
Bad working conditions, over worked
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Great place to learn new skills Upper management appears to listen to associate concerns
Cons
The right hand doesn't know what the left hand is doing, there is little oversight and facilitation of communication between associates of different branches (Ground, Express, Office, etc.) which can result in consultants footing the bill with dissatisfied customer-facing interactions.
Continue reading - Current Employee, more than 5 years★★★★★
Decent enough job. Few opportunities long term.
May 2, 2023 - Production Lead/Coordinator IV in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Decent health benefits, Separate sick time and vacation time. My work schedule is stable week to week, and coworkers are all great people, management included.
Cons
Corporate Leadership seems willfully out of touch with the day to day execution of work in the field. Get used to using tools that either don't work or make simple tasks much more difficult than necessary.
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Good enterprise. It’s well ran, and policies generally are centered around FedEx’s employees
Cons
I’m the past year benefits have been cut, and whole departments have been laid off.
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FedEx Office Reviews FAQs
FedEx Office has an overall rating of 3.5 out of 5, based on over 3,180 reviews left anonymously by employees. 63% of employees would recommend working at FedEx Office to a friend and 50% have a positive outlook for the business. This rating has been stable over the past 12 months.
63% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FedEx Office 3.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at FedEx Office to be coworkers, career development, benefits and the cons to be senior leadership, compensation, management.
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