FedEx Office Reviews | Glassdoor

FedEx Office Reviews

Updated June 18, 2018
1,719 reviews

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3.2
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
869 Ratings

1,719 Employee Reviews

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Pros
  • "Outstanding team of professionals, competitive pay, good benefits" (in 140 reviews)

  • "Work life balance is a huge priority" (in 45 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Fun, fast paced shipping and print shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Denver, CO
    Current Employee - Center Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    Working with customers, fun print projects, packing things for customers

    Cons

    Lifting heavy packages, holding packages for weeks, customers with impossible deadlines

    Advice to Management

    Don't sit and tell us to do something. Fee free to actually help us, especially when we are obviously I'm the middle of something and can't just ring up one thing.


  2. "Good Place to Work and Grow"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    Solid environment, varied responsibilities, opportunities for growth and advancement

    Cons

    Lots of layers of middle management

  3. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    Great work life balance. Great benefits. Excellent leadership. Opportunities for growth.

    Cons

    Large conservative organization in parent corporation can make change and projects slow to proceed and get approvals.


  4. "Has Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interim Store Manager in Winston-Salem, NC
    Current Employee - Interim Store Manager in Winston-Salem, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than 5 years)

    Pros

    1. Benefits, fairly low health insurance 2. Pay - it would seem recently minimum (for our area anyway) has increased to $12. 3. IF you are lucky enough to have a good manager, we try and work around each other's schedules (ie, if you need a day off with your kid)

    Cons

    1. Stressful job 2. Perhaps it's our region - but everyone is on skeleton crew - few people doing the tasks of multiple easy which leads to upset customers, longer wait times and higher stress.

    Advice to Management

    You will have to work with a smaller crew than payroll desires - MOTIVATE THEM - GIVE POSITIVE REINFORCEMENT AS MUCH AS YOU DO NEGATIVE - it can go a long way when a company is going through a rough payroll limitation and tough fiscal times. A little hope and a "atta boy/girl" here and there can give someone a sense of worth and make them want to come to work the next day and do better.


  5. "Good starting job Center Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FedEx Office part-time

    Pros

    FedEx has flexible scheduling for employees, especially for Center Consultants. FedEx also has good benefits, even for part-time employees after a period of time.

    Cons

    Hourly compensation was fairly close to minimum wage in my area. The work didn't feel on par with the pay.


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everything went good had fun

    Cons

    The weather blows it heavy


  7. "great people, not worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Coordinator in Fort Worth, TX
    Current Employee - Lead Coordinator in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than 5 years)

    Pros

    loved the people I worked with.

    Cons

    the pay is NOWHERE near equal to the work.

    Advice to Management

    pay the employees what they are worth, not what the company thinks.

  8. "not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time

    Pros

    there was down time where you could relax, and do your job without talking to customers being on the lower dock you would just set and wait for shipments to come in and take phone calls.

    Cons

    For the cons there a lot of times you would come into work with a lot of shipment to do sweeting.


  9. "A great company with two terrible departments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    This company is a great company to work for, several of the departments seem to really enjoy their work and are supported by their managers. I even went on a floor here one day and everyone was gone to the opening day of the local baseball team.

    Cons

    Do not accept a job offer working for the National Dispatch Center here. Lowest morale I have ever experienced at a company. And the worst part is you get to see other Departments that seem to be having fun things going on and you are stuck in this Department because other Departments here DO NOT value this Department, so the "foot in the door" mentality will not work from this Department. Not to mention, they are the lowest paid employees in the building. So if you even want to transfer to another Department, they will look at your low pay and your low "level" of Employment and pass on you for someone else. People here only get promoted by moving out of the company, not up.

    Advice to Management

    If any CEO or VP is reading this, replace Management in this Department. All I hear since coming here is how good working in this Department "used" to be under previous leaders but now these long time employees here feel micro-managed and very undervalued. I have seen many of them leave since joining here already and everyone is updating their resumes.


  10. "Center Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Consultant in Ventura, CA
    Former Employee - Center Consultant in Ventura, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FedEx Office full-time (More than a year)

    Pros

    Flexible work hours. Benefits. Vacation.

    Cons

    Flexible work hours. Computerized training.


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