Cover image for FedEx Office
Logo

FedEx Office

Is this your company?

FedEx Office

Add a Review

FedEx Office Reviews

Updated Jun 2, 2023

Verify your email to use filters. Having problems? Resend email
Found 3,147 of over 3K reviews
3.5
63% Recommend to a Friend
FedEx Office President and CEO Brian D. Philips
71% Approve of CEO

Found 3,141 of over 3K reviews

3.5
63%
Recommend to a Friend
71%
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
1,495 Ratings

What are your colleagues talking about?

Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Pros
Cons
  • "The pay is low and you are over worked with no staff to save company money(in 209 reviews)
  • "Poor management and lack of concern for my well being and happiness.(in 189 reviews)
  • "Don't generally have good managers to work with.(in 113 reviews)
  • "I've been with the company for 3 years and found out 2 new team members were getting paid more than me.(in 97 reviews)
  • "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is(in 91 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of FedEx Office and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, more than 1 year

    Great Experience

    Mar 16, 2023 - Center Consultant in Bothell, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful Manager and leadership. Great pay and consistent workload. Learn a lot of skills and gain experience with applications like Adobe. Great opportunity to make connections with local businesses.

    Cons

    Small Staff, hours can be rigid and inflexible (due to small staff).

    Be the first to find this review helpful
  2. 2.0
    Former Employee

    Former Store Manager

    May 18, 2023 - Store Manager in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    . competitive benefits with similar roles in other companies . leadership training was a great experience . CEO Brian Philips is a likeable guy, but we still felt not heard

    Cons

    . expected to share employees even if you are operating on a bare bones team . did not get paid enough to take over the multiple roles i was responsible for . felt like a glorified team member with very little power to enact changes within my own store based on what my team members wanted . not a good work life balance

    Be the first to find this review helpful
  3. Join the FedEx Office team
    See Our Latest Jobs
  4. 2.0
    Current Employee, more than 1 year

    FedEx Office

    Jun 2, 2023 - Consultant in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to be in air conditioning.

    Cons

    Raises are the biggest disappointment.

    Continue reading
    Be the first to find this review helpful
  5. 3.0
    Former Employee, more than 3 years

    Great Experience, Little room to grow

    Jun 1, 2023 - Consultant in Lubbock, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you're a people person its a good job. Learn computer software. Team environment.

    Cons

    Management - help/scheduling Work Weekends understaffed

    Be the first to find this review helpful
  6. 5.0
    Former Employee, more than 1 year

    Great Company

    May 31, 2023 - Retail Sales Associate in Spanish Fork, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Hours, decent pay, Great Management at the Spanish Fork location

    Cons

    Traveled to some stores( some are far as Salt Lake City)

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    Great place

    Jun 1, 2023 - Print Operator in Glendale Heights, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good hours and pay for the work

    Cons

    None really at the moment

    Be the first to find this review helpful
  8. 2.0
    Former Employee, less than 1 year

    FedEx office

    May 30, 2023 - Retail Sales Associate in Minnetonka, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good experience and complex style of work non repetitive

    Cons

    Bad working conditions, over worked

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Current Employee, more than 1 year

    Great place to work

    May 15, 2023 - Consultant in Greenville, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to learn new skills Upper management appears to listen to associate concerns

    Cons

    The right hand doesn't know what the left hand is doing, there is little oversight and facilitation of communication between associates of different branches (Ground, Express, Office, etc.) which can result in consultants footing the bill with dissatisfied customer-facing interactions.

    Continue reading
    Be the first to find this review helpful
  10. 2.0
    Current Employee, more than 5 years

    Decent enough job. Few opportunities long term.

    May 2, 2023 - Production Lead/Coordinator IV in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent health benefits, Separate sick time and vacation time. My work schedule is stable week to week, and coworkers are all great people, management included.

    Cons

    Corporate Leadership seems willfully out of touch with the day to day execution of work in the field. Get used to using tools that either don't work or make simple tasks much more difficult than necessary.

    Continue reading
    Be the first to find this review helpful
  11. 5.0
    Former Employee, more than 8 years

    Decent

    May 22, 2023 - Dispatcher in Plano, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good enterprise. It’s well ran, and policies generally are centered around FedEx’s employees

    Cons

    I’m the past year benefits have been cut, and whole departments have been laid off.

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 3,141 Reviews
</>Embed

FedEx Office Reviews FAQs

FedEx Office has an overall rating of 3.5 out of 5, based on over 3,180 reviews left anonymously by employees. 63% of employees would recommend working at FedEx Office to a friend and 50% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by -1% over the last 12 months.

63% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FedEx Office 3.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at FedEx Office to be coworkers, career development, benefits and the cons to be senior leadership, compensation, management.

Popular Careers with FedEx Office Job Seekers

JobsSalariesInterviews

Work at FedEx Office? Share Your Experiences

FedEx Office logo
or

Get Community Insights About FedEx Office

Candid workplace conversations with real professionals.

Job Referrals!
167.5K

Job Referrals!

Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

Interview Tips
163.6K

Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Salary Negotiations
171.9K

Salary Negotiations

A community to ask questions and seek advice on negotiating your salary, compensation, etc.

Reviews by Job Title

FedEx Office Photos

+ Add Photo
FedEx Office photo of: FedEx Cares supports local charity Samaritan Inn
FedEx Office photo of: Celebrating Veteran’s Day at FedEx Office. Thank you to our Team Members at FedEx Office for your service and to all of those across the nation. Happy Veterans Day!
FedEx Office photo of: Kicking off FedEx Cares day by giving back to our local community at the Boys and Girls Club, helping transform indoor and outdoor areas for the children of Collin County. #FedExCares #BGCCC
FedEx Office photo of: Picture yourself here... Apply online today!
FedEx Office photo of: #WeArePlano Diversity Event
FedEx Office photo of: Moved in and enjoying the new headquarters!
FedEx Office photo of: 7th Annual Greater Ft Worth Women In Leadership Symposium - “Celebrating Leadership: The Power of Women in the Workplace”
See All Photos

Affiliated Companies

FedEx CorporationFedEx Ground Package System, Inc.Federal Express Corporation
FedEx Freight CorporationFedEx ServicesFedex Supply Chain Services, Inc.
FedEx Custom Critical, Inc.FedEx SmartPost

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

FedEx Office Job Seekers Also Viewed

FedEx Logo
FedEx

3.7

10,226 Reviews
Compare

Glassdoor has 3,180 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.