FedEx Office Reviews | Glassdoor

FedEx Office Reviews

Updated June 22, 2017
283 reviews

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2.0
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
137 Ratings

283 Employee Reviews

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Pros
Cons
  • Work life balance is difficult due to staffing fluctuations (in 45 reviews)

  • Relocating (despite availability of positions and locations) during a move to a new area is difficult, High turnover of fellow team members (in 111 reviews)

More Pros and Cons

  1. "It's all about Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time (More than 5 years)

    Pros

    Vacation roll over, flexible hours

    Cons

    To many positions for the same pay, not effort gratitude

    Advice to Management

    Dedicated Ten Year Team Members are hard to replace, good luck with your 52% turnover rate


  2. "Not what it use to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Hollywood, CA
    Current Employee - Team Member in Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than 5 years)

    Pros

    Good benefits, Great co-worker.

    Cons

    Always understaffed, Newer more inexperienced employees get paid more.

    Advice to Management

    Staff accordingly

  3. Helpful (1)

    "Dose not worth to work with $13 per hour and each year you will get $.3 year raise if they will give you a raise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fairfax, VA
    Current Employee - Customer Service Representative in Fairfax, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FedEx Office full-time (More than 3 years)

    Pros

    Good dental insurance and 401K

    Cons

    low salary, lot of work, low raises


  4. "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Atlanta, GA
    Former Employee - Human Resources in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time (More than 10 years)

    Pros

    Great group of people and old values

    Cons

    Very political and people don't collaborate well
    Lots of individual agendas


  5. Helpful (1)

    "Not what it once was"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Saint Louis, MO
    Former Employee - Sales Consultant in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FedEx Office full-time (More than 5 years)

    Pros

    Good benefits, FedEx brand power, flexible schedule, I really can't think of anything else to put here- used to be a lot more

    Cons

    Inconsistent messages from middle and upper management, little to no CoOp interaction, internal communication is lackluster, "old boys club" environment.

    Advice to Management

    Keep messages consistent to your team on a daily and monthly basis, be more transparent (actually transparent, not just say you are), treat your employees better- coach them, guide them, operating with fear is not how to motivate your team, treat people equally.


  6. "Very stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Consultant in Fort Lauderdale, FL
    Current Employee - Lead Consultant in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx Office (Less than a year)

    Pros

    Always low staff, customers are very nasty,

    Cons

    Benefits are Ok, management needs to worked on

    Advice to Management

    Politics


  7. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Washington, DC
    Former Employee - Assistant Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FedEx Office full-time (More than 5 years)

    Pros

    Mostly laid back work environment

    Cons

    Management short staffing low pay for employees stressful

  8. "Basic jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in San Francisco, CA
    Former Employee - Assistant Manager in San Francisco, CA
    Recommends

    I worked at FedEx Office (Less than a year)

    Pros

    nice people, generally good working environment

    Cons

    lower pay for geographic area


  9. "Its not all what its cracked up to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in New York, NY
    Current Employee - Center Consultant in New York, NY

    Pros

    none really its just not for employees from the experience i dealt with this company.

    Cons

    they do not develop you , give you shifts that conflicts with your life balance etc.


  10. "Assistant Center Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Center Manager in San Diego, CA
    Current Employee - Assistant Center Manager in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    -Great Development oppurtunities
    -Center Managers are involved with your future success with the company
    -Great benefits

    Cons

    -District level and up have very poor communication
    -District level is a wildcard on who they will promote. Typically off of favoritism not quality/ experience of work
    -You really have to suck up to your District Manager in order to qualify for promotion.


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