FedEx Office Reviews | Glassdoor

FedEx Office Reviews

Updated February 17, 2017
151 reviews

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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
89 Ratings

151 Employee Reviews

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Pros
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More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FedEx Office full-time

    Pros

    Great team of people to work with. The pay is average for the industry. FedEx as a whole is a heartfelt place to work.

    Cons

    The customers that come in are prepared to complain about their package. You as a consultant have little you can do about their situation and it causes many conflicts.

    Advice to Management

    Communicate concerns with more tact.


  2. "Center Lead Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Lead Consultant in New York, NY
    Current Employee - Center Lead Consultant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    Great people
    Amazing skills to learn
    Great company to move up in with so many great opportunities if you seize them

    Cons

    Customers are a little more than demanding
    Supplies are only able to be ordered once a week, so if you run out mid week you're screwed.


  3. "Previous Center Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FedEx Office full-time

    Pros

    Schedule.
    Opportunities to advance.
    Rewards and Recognition.

    Cons

    Pay was not what a manager in California should be getting.
    Better Training.


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  5. "Fedex Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Lake Forest, CA
    Current Employee - Center Consultant in Lake Forest, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FedEx Office part-time (More than a year)

    Pros

    Great people to work with

    Cons

    Customer service isn't always the best

    Advice to Management

    Everything's great


  6. "I just love working at fedex office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Lead Consultant in Las Vegas, NV
    Current Employee - Center Lead Consultant in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than 3 years)

    Pros

    The printing, the shipping and the friendly staff, the self service printers.. i just love everything about fedex

    Cons

    The challenges at fedex is there is alot to learn and you need the right person to train you

    Advice to Management

    Hire a training team


  7. "Fun Company"

    Star Star Star Star Star
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at FedEx Office as a contractor

    Pros

    Had a wonderful time working at FedEx a good environment.

    Cons

    Promises to hire then a hiring freeze


  8. "Great place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work environment. Carrying workers and management

    Cons

    Not a lot of family time


  9. "Center manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager in Park City, UT
    Current Employee - Center Manager in Park City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    They give equal opportunity to people that are inside their company already as well as people hiring in with experience. That was my story I came on with experience of the industry but brand new to their business and was promoted Within a year.

    Cons

    Certain roles only have one set schedule. So if you are unable to work nights for example you could not be the assistant manager because of that is the shift for that role.


  10. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Coordinator in Willow Grove, PA
    Former Employee - Senior Project Coordinator in Willow Grove, PA

    I worked at FedEx Office full-time (More than a year)

    Pros

    I worked here from 2005 - 2007 and to date, this is still the job I'm happiest to remember. loved the environment, fairly fast pace and productiveness of our branch. All of my coworkers were friendly and easygoing; no workplace drama or office politics. Management is also good at keeping open lines of communication, and if you want to advance in the company you can.

    Cons

    Starting pay tends to be low. Raises are also somewhat low, unless you're promoted.

    Advice to Management

    None at this time.


  11. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company genuinely cares about employees. Part time employees get benefits package.

    Cons

    Hectic around certain times. Understaffed



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