FedEx Office Reviews | Glassdoor

FedEx Office Reviews

Updated December 13, 2017
1,605 reviews

Filter

Filter

Full-timePart-time

1,605 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance is difficult due to staffing fluctuations (in 48 reviews)

  • Relocating (despite availability of positions and locations) during a move to a new area is difficult, High turnover of fellow team members (in 120 reviews)

More Pros and Cons

  1. Helpful (1)

    "Overall Good Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office full-time

    Pros

    Training, teamwork, good systems, benefits

    Cons

    Tasking is too much for each team member, too many changes in day-to-day requirements, excessive demands on management

    Advice to Management

    Create better day-to-day, month-to-month consistencies in programs, provide better support for leadership, create more narrow job focus for team members (versus everybody does everything all the time)


  2. "Retail Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Milwaukee, WI
    Former Employee - Retail Sales Consultant in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at FedEx Office full-time (Less than a year)

    Pros

    Meeting a lot of people, flexible hours

    Cons

    No real bonus plan, employee safety, raises are minimal and hard to get, no retirement program

    Advice to Management

    Hire security guards for your locations. There are some dangerous and mentally ill people who come and go constantly. If there is presence of security, the illegal activity and threatening situations will slow.

  3. "FEDEX OFFICE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Houston, TX
    Former Employee - Assistant Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FedEx Office full-time (More than 3 years)

    Pros

    The pros are some of the coworkers are pretty cool. Some of the customers go to the offices on a regular basis and you build a connection with them. Depending on the office that you work for, the hours are doable.

    Cons

    Politics in upper management. Some times the customers do not understand that certain things are out of your control and they think it is your fault. They start harassing you and being rude.

    Advice to Management

    Protect your people. Don't take them for granted.


  4. "FedEx Off Center Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Logan, UT
    Current Employee - Center Consultant in Logan, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    Flexible hours, good work environment. Good benefits. A lot of area to learn and improve skills.

    Cons

    high learning curve. Dealing with the general impatient public.


  5. "Senior Industrial Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    Work environment, Quality Company, Opportunities for growth

    Cons

    Smaller of the FedEx Operating Companies


  6. Helpful (8)

    "AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Account Executive in Fairfax, VA
    Current Employee - Field Account Executive in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than a year)

    Pros

    This company has amazing advantages for growth and developing skills. Great place to network across all FedEx OpCos. Good benefits and great upward mobility. Great rewards for excelling and improving business growth. Amazing people to work with.

    Cons

    Always on the go and long hours. High pressure from management, paperwork and reports are over the top at times. It will take new employees to understand and get their feet under them to feeling comfortable.

    Advice to Management

    Minimize reports and non selling activities. Continue celebrating success. Mentor system of tenured coworker with new hire is a must.


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Blue Ash, OH
    Former Employee - Assistant Manager in Blue Ash, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time (More than a year)

    Pros

    Wonderful environment to grow and obtain skills for career development. The management staff was always supportive and open about changes and initiatives.

    Cons

    I have hardly anything negative to say about FedEx Office. While the salary may have been low, the benefits were top notch.

    Advice to Management

    Keep up the openness and transparency on new initiatives. Your corporate communication is top notch.

  8. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    It has above-average pay
    It's never boring
    There's much variety in the work.

    Cons

    We get crazy customers at the store


  9. "Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    I have met some of the most intelligent and compassionate people while working here.

    Cons

    None of the above individuals were in leadership roles.

    Advice to Management

    Trust and respect your people.


  10. "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Thousand Oaks, CA
    Current Employee - Consultant in Thousand Oaks, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    Benefits that is about it.

    Cons

    Work load, training, poor management they don’t give you 40 hours a week for full timer.

    Advice to Management

    Read cons.


Showing 1,605 of 1,615 reviews
Reset Filters