FedEx Office Reviews | Glassdoor

FedEx Office Reviews

Updated August 21, 2017
1,529 reviews

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1,529 Employee Reviews

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Pros
Cons
  • Work life balance is difficult due to staffing fluctuations (in 45 reviews)

  • Relocating (despite availability of positions and locations) during a move to a new area is difficult, High turnover of fellow team members (in 113 reviews)

More Pros and Cons

  1. Helpful (2)

    "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FedEx Office full-time (More than a year)

    Pros

    flexible work, adequate computer based training

    Cons

    my district appeared to promote based on good boy system vs qualifications

    Advice to Management

    Promote employees based on experience and ability to perform


  2. Helpful (1)

    "Rewarding and stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Lead Consultant in Scottsdale, AZ
    Current Employee - Center Lead Consultant in Scottsdale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    It has great benefits and a lot of support from surrounding stores. It isn't a competition among stores to make the most money it is about working together to do what's best for the customer and for the company

    Cons

    Some days are very busy and can get stressful, it's tough sometimes because not everyone is cut out to work this job and stress gets to a lot of people, but in the end it all usually works out!

    Advice to Management

    Make training materials a little easier to go through. The system is old and needs to be updated to make it easier on employees and better for customers!

  3. Helpful (1)

    "Sales Customer Service Specislist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time

    Pros

    Excellent place to work and grow.

    Cons

    Salarys are low. Advancement is slow.

    Advice to Management

    Higher salaries and promote from within more


  4. Helpful (1)

    "Poor treatment of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FedEx Office full-time (More than a year)

    Pros

    They paid for a college class each quarter.

    Cons

    Treated employees that were not store managers like dirt.


  5. Helpful (1)

    "FXO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    good medical benefits as well as 401k and PTO

    Cons

    Stressful environment, constant unnecessary changes

    Advice to Management

    Keep reviewing compensation - there are many team members still making less then new hires start at


  6. "Great Company - just not locally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time (More than 10 years)

    Pros

    Company with a great reputation, keeps up with changing technology

    Cons

    Regional and district leadership in the Mid-Atlantic leaves ALOT to be desired. Leaders are often childish and vindictive, which does not provide a great environment.


  7. Helpful (1)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at FedEx Office full-time

    Pros

    You learn a lot of printing, using the equipment, great shipping discount

    Cons

    They ask a lot out of you and do not pay you what you deserve.

    Advice to Management

    This advice is for upper management, the whole idea of running a skeleton team will not work. You have to provide the best service, well you need more people for that.

  8. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager in Seattle, WA
    Current Employee - Center Manager in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at FedEx Office full-time (More than 8 years)

    Pros

    Competitive Pay. Good training and communication from senior management. Opportunity for advancement

    Cons

    Long Hours during peak shipping seasons. Occasionally bogged down with initiatives from corporate.


  9. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time

    Pros

    Flexible hours, easy work.

    Cons

    Hours of operation are a bit strange.. seem to be a lot longer than they need to be.

    Advice to Management

    Corporate ladder here is real, and it feels more like a corporate job than a retail job.


  10. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time (More than 3 years)

    Pros

    Scheduling, Pay, Benfits, Great Coworkers and incentives

    Cons

    To many changes in management


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