FedEx Office Reviews | Glassdoor

FedEx Office Reviews

Updated December 14, 2017
1,606 reviews

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1,606 Employee Reviews

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Pros
Cons
  • Work life balance is difficult due to staffing fluctuations (in 48 reviews)

  • Relocating (despite availability of positions and locations) during a move to a new area is difficult, High turnover of fellow team members (in 120 reviews)

More Pros and Cons

  1. "Stable Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Mobile, AL
    Current Employee - Center Consultant in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office part-time (More than 3 years)

    Pros

    FedEx offers stability for employees.

    Cons

    FedEx is difficult in the field of career advancement.

    Advice to Management

    Follow the rules and stick by consequences.


  2. Helpful (1)

    "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales
    Current Employee - Inside Sales
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    Great benefits, people and decent comp plan.

    Cons

    Easy to get lost in the cracks as this is a huge company with a lot of bureaucracy.

    Advice to Management

    Focus on training and development to give employees the tools they need to be successful.

  3. "Everyday Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FedEx Office part-time

    Pros

    It's a Fortune 500 Company. Your co workers are like family.

    Cons

    When a customer package doesn't arrive on time, we get the backlash.


  4. "Great Place To Work, Bad Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FedEx Office (More than a year)

    Pros

    Schedule , work environment, and coworkers were amazing. Even management was great !

    Cons

    No room for advancement, employer shows favoritism

    Advice to Management

    Pay the employees that actually work instead of hiring people in at an higher rate.


  5. Helpful (2)

    "Center Manager / Not a good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Manager in Denver, CO
    Former Employee - Center Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FedEx Office full-time (More than 5 years)

    Pros

    Not bad pay, nothing special but not bad. Benefits above average but below what you would receive working for the parent company fedex.

    Cons

    This is a process oriented company so much of your time will be spent doing processes that no positive impact on your store and just seems like busy work to justify employees at corporation levels jobs. Store way under staffed and that is getting worse not better. Very little real leadership from above and in most regards it seems negaive. Way to many processes to learn and become good at due to the never ending new process you have to contend with. Training is poor at all levels and your team members will receive very little. Lots of poor moral at stores and district level. The integrity of the company is questionable and they violate comapny policy at will. Lots of favoritism at district level and store level. Overall this company was a poor experience and I dont miss it a bit. My advice move on an keep looking. I feel like I wasted 5 years of my life working for fedex office.

    Advice to Management

    Fix everything I listed above and stop ignoring the obvious problems.


  6. "D&I Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - D&I Leader in Plano, TX
    Former Employee - D&I Leader in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time (More than 3 years)

    Pros

    Great company to work for! Collaborative & team oriented culture. Competitive pay and better than average work-life balance & benefits.

    Cons

    Limited advancement opportunities at corporate offices.

    Advice to Management

    Continue to explore opportunities for lateral & advancement opportunities.


  7. Helpful (2)

    "Just started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Los Angeles, CA
    Current Employee - Team Member in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    Good starting pay and bonuses....flexible scheduling and good benifits. Very team work environment focused. Lots of projects. Nice training program.

    Cons

    None. None none none none None none none none none none none none none none none none none none. None.

  8. "Rat race!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at FedEx Office full-time (More than 8 years)

    Pros

    Good health insurance, shipping discount

    Cons

    Low pay, crazy folks, no real advancement


  9. "Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager in Atlanta, GA
    Current Employee - Center Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than 3 years)

    Pros

    It's a great company to work for - good culture, continuous training and development, structured job specification.

    Cons

    Sometimes is overwhelming if the center is understaffed and client expectations are very high.


  10. "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time

    Pros

    Established company with a reliable future. Recognized leader in quality.

    Cons

    Changing priorities too often. They expect too many things from their hourly employees "at the counter" in comparison to the rates of pay.

    Advice to Management

    Be realistic. With some upper managers, you are either "in" or "out", and once an opinion is formed, you're stuck with it. That's not right!


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