FedEx Reviews in Phoenix, AZ | Glassdoor

FedEx Phoenix Reviews

Updated April 27, 2017
40 reviews

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Phoenix, AZ Area

3.3
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FedEx Chairman, President, and CEO Fred Smith
Fred Smith
25 Ratings

40 Employee Reviews

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Pros
  • It is a very family-friendly company that encourages employees to have a good work life balance (in 219 reviews)

  • Great company with great benefits even for part time (in 183 reviews)

Cons
  • Targets / too much of pressure / no work life balance (in 49 reviews)

  • Long hours for some others not working 40 hours (in 81 reviews)

More Pros and Cons

  1. Helpful (1)

    "package handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operation Manager in Mesa, AZ
    Former Employee - Operation Manager in Mesa, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FedEx (More than a year)

    Pros

    good co-workers, hard working steady pace of work

    Cons

    awfull management crew and hours

    Advice to Management

    im a hardworker with some good ideas.. ill work hard when given room to grow


  2. "FedEx Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Phoenix, AZ
    Current Employee - Account Executive in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx full-time (More than 3 years)

    Pros

    The job is easy - you can literally finish your day of work within your first 3 hours.

    Cons

    You will get screwed out of literally every bonus. Accounts are aligned based on one person on Memphis and if you find that an account that shouldn't be yours is negatively affecting you, they don't care. You can fix it for 6 months from now but have to eat it for 2 quarters. Also, management is completely clueless.

    Advice to Management

    Learn what your AEs are doing each day instead of asking them to do things that you don't even know how to do.


  3. "Customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx full-time (More than a year)

    Pros

    Good benefits, nice working environment, vacations.

    Cons

    Very rude customers, you have to listen to people yelling and cursing at you all day.

    Advice to Management

    No advice to managers, they were great.


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  5. "manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Phoenix, AZ
    Former Employee - Senior Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work. 20 year employee

    Cons

    People, Service, Profit lacking. Care about the employees

    Advice to Management

    Get back to the Companies mission statement. PSP. Too many youngsters that don't know company culture, work ethics and overall a lack of skills


  6. "Great company, poorly ran sales department."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Executive in Phoenix, AZ
    Current Employee - Inside Sales Account Executive in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Work life balance is incredible.

    Cons

    EVERYTHING ELSE. Seriously. If it weren't for the work life balance I never would have stayed.

    Advice to Management

    Get a clue.


  7. "Nice"

    Star Star Star Star Star
    Former Employee - Package Handler in Phoenix, AZ
    Former Employee - Package Handler in Phoenix, AZ

    I worked at FedEx (Less than a year)

    Pros

    Nice coworkers, good place to work. The pay is great

    Cons

    theirs always the bad apple, very short work hours

    Advice to Management

    dont focus on volume, and stop moving people around costantly


  8. "Package Handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Package Handler in Laveen, AZ
    Former Employee - Package Handler in Laveen, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx part-time (More than 10 years)

    Pros

    I am a hard worker, and a fast learner when it comes to a good job.

    Cons

    Hard work. It will be no problem to me.

    Advice to Management

    You guys are hard workers and it will be a pleasure working for your company


  9. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Chandler, AZ
    Former Employee - Senior Manager in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx (More than 10 years)

    Pros

    Great people and work environment, good benefit programs and opportunity for advancement. Jobs for open positions within the company posted weekly.

    Cons

    Operations run 24/7 and you must be engaged at all times

    Advice to Management

    Keep the focus on the people


  10. "Administrative assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Mesa, AZ
    Current Employee - Administrative Assistant in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    To be able contribute knowledge and to grow business more.
    To be able to do my tasks and able to help with the management.

    Cons

    I challenges to meet new people .. Experience different jobs . New boss.. Different management


  11. "Worked as a PH for 3+ years. N Phx location has little opportunity to advance and bad communication."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fed Ex Ground Package Handler in Phoenix, AZ
    Former Employee - Fed Ex Ground Package Handler in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx part-time (More than 3 years)

    Pros

    Insurance, school financial help, decent pay. Friendly and safe co-workers. Free food? Woop dee doo... Sometimes will work with your schedule.

    Cons

    No hours. Unorganized MGMT. Physical labor. No deserving recognition. Transfered away from N Phoenix and have never looked back. Good company if you find right place.

    Advice to Management

    Treat workers better. Promote within shift.


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