FedEx Reviews in United States | Glassdoor

FedEx US Reviews

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Pros
  • It is a very family-friendly company that encourages employees to have a good work life balance (in 226 reviews)

  • good benefits (tuition reimbursement) (in 202 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Corporations with "staying power" evolve with the times."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Memphis, TN
    Former Employee - Director in Memphis, TN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits are the best reason. Salary is adequate as well.

    Cons

    Internal politics are a bit of a challenge, especially when there is a major "changing of the guard" at the top

    Advice to Management

    Reduce some of the bureaucratic processes and trim the fat. Make some tough choices. FedEx is not the same company it was during the first 30 years of its existence, nor should it be. The leadership team needs to accept they cannot hold onto every tenet of the original culture and catch up with the time to keep the company and its services viable.


  2. "Left for opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Approves of CEO

    Pros

    The flexible work shifts and the benifits

    Cons

    Having to work at night.

    Advice to Management

    Promote from within

  3. "Think before fedex"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefits are great far as for medical and dental and what not, plus the flight benefits are good as well

    Cons

    Theres no sympathy to the employee when things permit.. more than likely a individual local management situation.. also you get 40 hours of paid sick time.. but cant use it as you feel.. use to much and you will be written up.. pointless policy

    Advice to Management

    take the time to really listen to employees.. turnover rate for a certain division in fedex has to be the highest in the company


  4. Helpful (3)

    "Its time to start trimming the fat and go on a diet fueled by meritocracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Recommends
    Disapproves of CEO

    Pros

    Work Life balance and no lay-off policy

    Cons

    It feels you are working for the Federal Government not Federal Express

    Advice to Management

    Get your act together, there is so much fat even among senior and middle management that just effective utilization of existing resources will push the company to new heights. There should be no place for nepotism, FedEx needs to promote meritocracy at all times.


  5. Helpful (3)

    "Great company with a "please all" attitude!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Analyst in Memphis, TN
    Current Employee - Senior Marketing Analyst in Memphis, TN
    Recommends

    Pros

    Work life balance, reasonable salary and good benefits. Depending on where you work your job could be challenging and rewarding too. Never a boring moment.

    Cons

    Extremely limited opportunities for career advancement and promotions. They hire the best in the world and then let them languish at the same position for years without any hope of a promotion. The promotion policy is vague and undefined...usually depends on who you know and who knows you. Merit is not always the criteria.

    The company's attitude of trying to please everybody promotes mediocrity and frustrates and demotivates high performers.

    Advice to Management

    Management must be more discerning in judging employees' performance. Learn to distinguish between the "ok" , the "good" and the "great" employee and institute appropriate policies. 90% of the employees cannot and should not have the same rating year over year.


  6. Helpful (1)

    "We all have a commitment to make every FedEx experience outstanding! We only want people w/ great attitudes!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Pittsburgh, PA
    Current Employee - Senior Account Executive in Pittsburgh, PA
    Recommends
    Approves of CEO

    Pros

    Great company to work for , hands down!! People are very proud to work for FedEx. THe company is constantly changing and growing. I have every confidence that this company is extremely ethical and would not compromise it's integrity! FedEx has always had a no lay-off philosophy!! Each FedEx family member is responsible to keep this philosophy in tact.

    Cons

    Just as with any company, there are always a few bad apples with bad attitudes! If you don't want to work for this family, don't apply! We only want people that will make a contribution and have a commitment to work hard so that we can feed the thousands of employees that work here. We have that responsibility as employees!

    Advice to Management

    Continue to steer this company in the right direction.


  7. Helpful (3)

    "needs to replace middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Memphis, TN
    Current Employee - Advisor in Memphis, TN
    Doesn't Recommend
    Approves of CEO

    Pros

    Worklife balance, low cost of living in memphis, Fortune 500 company, one of the best brands, most admired companies in the world. You are not expected to put in more than 40 hours of work each week and do get fabulous discounts with retailers/restaurants in memphis

    Cons

    If you are looking for career path and career growth, management typically looks down on people with initiative and aggressive career goals. They mostly want followers and people who follow them blindly without asking any questions.. Middle management has limited leadership capabilities and minimal business skills.

    Advice to Management

    learn to manage, get some business skills

  8. Helpful (1)

    "It's not just a job, it's an adventure..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot in Memphis, TN
    Current Employee - Pilot in Memphis, TN
    Recommends
    Disapproves of CEO

    Pros

    The overall pay is excellent. FEDEX provides a reasonable benefits package as well. If you like to travel and fly to strange places at very odd hours, this is the job.

    Cons

    Slow advancement due to the change in mandatory retirement age and difficult economy. Although some of the flying can be quite interesting, much of it is to challenging locations in challenging conditions with arduous on duty periods. There is no real opportunity for personal or professional growth much like any pilot position as it is strictly a seniority based system.

    Advice to Management

    Start recognizing that FEDEX is no longer domestic based express distribution company, but a globally networked logistics corporation. Now is the time to be agressive internationally and no time to nickel and dime critical employees, especially in overseas positions.


  9. Helpful (1)

    "FedEx truly a first class company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Analyst in Memphis, TN
    Former Employee - Senior Project Analyst in Memphis, TN
    Recommends
    Approves of CEO

    Pros

    The best reasons to work for Fedex include the following:
    -The ability to work for a great company
    -The experience of working for a top notch organization
    -Great name for building your resume
    -Great benefits and competitive pay
    -Everyone knows what FedEx does
    -For the most part, people are truly valued by the company
    -Work/life balance is good

    Cons

    The downsides to working at Fedex include the following:
    -Career opportunities are limited because people in management rarely leave FedEx
    -Some questionable people in management
    -Employee development could use improvement
    -Memphis is not the best of cities to work and live in

    Advice to Management

    I would tell senior management to assess some of the current people in management. In addition, they need to integrate the operating companies a lot better and reduce the redundancies.


  10. Helpful (5)

    "Good job if you have no asiprations other than a paycheck. Those with ambition look elsewhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Memphis, TN
    Current Employee - Senior Business Analyst in Memphis, TN
    No opinion of CEO

    Pros

    Flexibility - Fedex is very casual and laid back. Unless you work in dot-com or other critial business areas you'll work 40 hours or less a week.

    Cons

    Politics, micromanagement, meetings - it depends on which area you work but getting ahead at FedEx is about who you know and who you network with at FedEx. The secret to getting ahead at FedEx is to make it your life, bleed orange and purple, be on your blackberry 24/7/365 to your mgrs. Excessive reporting on your activities. Each month I have 2 meetings with my director on project updates, monthly dashboard updates, weekly timekeeping and weekly project meetings. Anything less and you'll be branded a "cowboy" or not a team player. More time is spent on how you do things vs. getting the work done.

    Advice to Management

    Trust your employees, stop the meetings. Develop job titles that lie between a manager and individual contributor. There are talented leaders like me who do not wish to participate in management becasue of the excessive politics. I've never worked at a place where the perception of what you do has more weight than the results you product.


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