FedEx Reviews | Glassdoor

FedEx Reviews

Updated June 27, 2017
2,901 reviews

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Full-time Part-time

2,901 Employee Reviews

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Pros
  • It is a very family-friendly company that encourages employees to have a good work life balance (in 221 reviews)

  • Great company with great benefits even for part time (in 185 reviews)

Cons
  • Targets / too much of pressure / no work life balance (in 50 reviews)

  • Long hours for some others not working 40 hours (in 86 reviews)

More Pros and Cons

  1. "Never Doubt Mr. Smith"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Analyst in Coraopolis, PA
    Former Employee - Technology Analyst in Coraopolis, PA
    Recommends
    Positive Outlook

    I worked at FedEx full-time (More than 3 years)

    Pros

    Dynamic Legendary Leader and Founder
    Fascinating Company
    Really takes care of FedEx Employees
    Absolutely Superior Products and Service
    Best Customer Service in the Industry
    A leader and company that just can't fail.

    Cons

    Tend to be lenient on under performers
    Outsourcing and offshoring
    Some establishment, good ole boys clubs, and deadwood
    Some bad managers

    Advice to Management

    Look for the loyal and dedicate and make sure they are getting their right rewards and recognition over managers.


  2. "Say goodbye to your life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courier in Farmington Hills, MI
    Current Employee - Courier in Farmington Hills, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FedEx part-time

    Pros

    Pay, vacation time and benefits are good for an unskilled worker like me.

    Cons

    Fedex is currently in stupid/confused mode. They are buying up other transportation companies while taking their focus off the part of the company that started the whole show. Express volumes are way down due to sales shifting pkgs to Fedex Ground. They are mothballing aircraft and keeping vehicles well passed their service life. I would love to show pictures of the rusted piece of crap truck we just got rid. I'm sure investors would be interested in knowing what's really going on at Fedex. They take vehicles from station that some coffee dog in Memphis says the station doesn't need even though he/she doesn't have a friggin clue what the stations vehicle needs are. They put 2 wheel drive vehicles in parts of the country that need 4 wheel drive. Having 4 wheel drive vehicles is what separates us from the competition but upper management is too stupid to figure it out. The give us a raise and then raise our rates. They have a spending freeze so it's hard to get new uniforms. I've had the same shirts for a decade. If you are young and a hard worker and don't mind being stressed all the time Fedex is for you. You will learn to hate driving. I mean despise driving. Remember those weekend drives you took with your significant other? Say goodbye to them. You will not want to leave your home your days off. Christmas? Don't even get me started. You will come to hate your favorite holiday and will only put up with it for the sake of your kids. 20 years of my life wasted but they paid for my kids and my wife was able to be a stay home mom. So, it is what it is. Most of the employees I work with are smokers and alcoholics.

    Advice to Management

    Have round table meetings with your DRIVER'S to find out which vehicles are the best and then buy the damn things! Put more focus on the Fedex Express brand. Get rid of Ground completely and incorporate it into Express. Most of the time we're delivering to the same place anyway.


  3. Helpful (1)

    "package handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Package Handler in Broomfield, CO
    Former Employee - Package Handler in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx full-time (More than a year)

    Pros

    I like to people there and they are very nice to me

    Cons

    there some of package it hard to pick up


  4. "BDM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Memphis, TN
    Former Employee - Account Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx (More than 10 years)

    Pros

    Secure working environment. Excellent Service offering to the customers .

    Cons

    Not too much room to move but it is there is you are prepared to work hard and travel .

    Advice to Management

    Listen to the people on the ground whom are face to face with the customers.


  5. "customer service support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Sacramento, CA
    Former Employee - Senior Customer Service Representative in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx full-time (Less than a year)

    Pros

    Enjoy working with people making sure the customer co.email first

    Cons

    opportunity for growth within the company to expand my ability to learn more for possible management position of each day

    Advice to Management

    Steady , prompt,advocate to others needs , value the needs of delivery products on time


  6. "a very hard worker and team player"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parcel Assistant in Kent, WA
    Current Employee - Parcel Assistant in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx part-time (More than a year)

    Pros

    team workers.get along with team

    Cons

    nothing to really downside.great job

    Advice to Management

    keep doing great things as always


  7. "handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Package Handler in Shreveport, LA
    Former Employee - Part Time Package Handler in Shreveport, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx part-time (Less than a year)

    Pros

    it is a fun job to work around aircraft and make a difference in the world by delivering packages

    Cons

    with such a big work space it is hard to keep up with everyone working, so some of your coworkers will slack

    Advice to Management

    during sort make your best downloaders down load and best stackers stack


  8. "Ops Admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ops Administrative I in Chesapeake, VA
    Current Employee - Ops Administrative I in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx part-time (More than a year)

    Pros

    Good benefits, good training depending on station and manager opportunity to learn and advance. Open door policy with your manager and promoted from within

    Cons

    Sometimes lack of management follow through can result in an environment without team work and lack of acknowledged for the hard working dependable members of the team

    Advice to Management

    Follow through on your promises to make the operation run smoother. Give the employees the tools they need to succeed a little recognition goes a long way.


  9. Helpful (2)

    "Don't care anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Memphis, TN
    Current Employee - Management in Memphis, TN
    Positive Outlook
    Approves of CEO

    I have been working at FedEx full-time (More than 10 years)

    Pros

    People are great that work there

    Cons

    Fedex got big and they preach people service profit but they font seem to care anymore except for progits

    Advice to Management

    Consider that your employees are people with real lives


  10. Helpful (4)

    "FedEx is a good starting job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Package Handler in Romeoville, IL
    Current Employee - Part Time Package Handler in Romeoville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx part-time (Less than a year)

    Pros

    Its a place that is usually hiring, and is a bit faster paced than usual, you'll have plenty to do with nice pay, compared to other entry level jobs. Applying for a position in early fall through winter is basically a guaranteed job, and if you work hard enough you'll have a good chance of moving up their higher positions.

    Cons

    FedEx is usually hiring because its a labor intensive job, and requires actual physical labor on the workers end. Most of the time though your workload will be small, although this is no good if you need money, because at FedEx you work until all the packages are where they need to be, which means at whatever time all the packages are loaded is what time you'll be going home. FedEx cuts hours based on how much labor they need, so if the package count is low, then your hours will be low. The best time to apply for FedEx is right before holiday season; (I applied the last week of october and got my job on Halloween. ) although, holiday season has really high amounts of workload and you'll be forced to work extra hours at varying clock in/clock out times. You don't have a standard clock in/clock out time at FedEx, it is changed actively thoughout the week. If you're part time you might have anywhere from 15 to 32 hours a week based on how much work there is to be done, and how long you are willing to stay each day. If you aren't a work horse beware, because this job gets to a point where its not the physical effort you have to put in to lift boxes; (which, to be fair, are usually light) its about how monotonous the job can be, the work never changes, your job will be to take a box, scan it, and put it somewhere else for however long every day, so good luck with that. This job has more of equipment, sharp edges, and heavy lifting than usual, so becareful, and steel-toe boots could help out a lot.

    Advice to Management

    Management is fine for the most part. Some managers are a bit condescending to lower level workers, which is probably because all the heavy amounts of labor they had to do in order to be promoted. My advice to management are to is to remain understanding of workers, and their attempts to further themselves in their life. Also to appreciate how some people handle different scenarios in their own way. This company runs fine and thats because it really has a simple objective that isnt complex for anyone involved.


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