Feedzai Reviews

Pros

There's no good reason to work here. I guess if you enjoy being hurt, bullied, diminished, insulted and taken advantage of, this is the right place for you.

Cons

The positive reviews are laughably transparent. This is a toxic environment led by a bully. Someone mentioned a Napoleon complex in another review... yeah. Sadly, the people here who do the lion's share of actual good work are the least recognized. The good people on the roster are afraid to speak up for, or come to the defense of others. There are few growth opportunities. Anyone with tenure here has been... conditioned to receive or dole out abuse. To say that taking a job here would be "a step backward" insults the entire concept of a setback. Don't do this to yourself.

Advice to Management

Look in the mirror and try again somewhere else.

Pros

I was going to say the people but I retract that statement. No pros.

Cons

I am on my hands and knees *begging* anyone reading this to not accept a job here. Run for the hills. This place underpays their technical roles (even though technical people are the backbone of this company) and claims to be competitive. There is no point in being here. Please, run away. For your sanity and well-being: this place isn't worth your time. There is no reason to lie about this. I am telling you to make... a run for it and do not look back.

Advice to Management

Sell the company for the love of all that is holy.

Pros

There are so many hard working and energetic people who have bought into a mission that the CEO believes in.

Cons

Micromanaging group with Napoleon style leadership traits that are never checked. To the ones considering joining, accept the risks of what all others have wrote about this company on the cons and believe them.

Advice to Management

Sell the company to people who understand how to run an organization.

Pros

The company is growing a lot.

Cons

Management will demand you work overtime (late nights and weekends). Salary and bonus are average but if you take into consideration how demanding and stressful the company is, it's not worth it. There are a lot of other companies that pay as much or better that don't demand crazy overtime. It's part of the culture of the company, you are expected to work like crazy. Most people stay only 1 year.

Pros

None, HR and CEO are so completely toxic can't say anything positive!

Cons

HR is a complete disaster, CEO is a complete nut!

Advice to Management

Wipe out HR and start over!!! Get rid of CEO!!!

Pros

This is a long review, but I guarantee it will be worth your time. One thing I can say is that the Sr. Leadership hires smart people, but this is all done to hide the fact that they don’t have any idea what they are doing. Some might say this is a smart tactic but what eventually happens is that those intelligent people soon realize that they are just a pawn in the game of chess which ultimately forces them to... leave. If you know anything about chess, a pawn can be promoted to become any other piece (typically a queen) if it reaches the opponent's end of the board. But for those same smart people, they quickly learn that the system is not set up for them to ever reach the other end of the board.

Cons

1. Leadership is untrustworthy, unethical, fueled with rampant sexism, racism, and consistent inconsistency in direction. 2. Poor management, as pointed out in so many other reviews. The title of Sr. Leadership should be reserved for those that lead by example and display honesty and integrity, inspire others, great decision-making capabilities, delegation, and empowerment, etc. That definition does not... represent the Sr. Leadership team at Feedzai. The Sr. Leadership team is comprised of a bunch of people that lack the real possession of what it means to be a leader. Resulting in the misappropriation of information to cover up the unethical business practices to mislead the board, the investors, and the employees. The high turnover rate is just one of the leading indicators of this, and it is growing year over year, and although they try to cover it up, as a data science company employed by hundreds of smart people, we did the math, and the numbers don’t lie. 3. No real long-term goals instead it just a list of the continual change of direction and targets. Important project decisions are made based on the leadership team’s daily mood. A project that is the company’s number one goal becomes obsolete the next week. New projects are started without due diligence and canceled within a few months dimensioning all the effort that was spent on them spaning in every department if the company. 4. Unprofessional behavior, jobs are threatening quarterly if the teams don't hit their unrealistic goals (not just the sales goals). I also have observed many instances of people yelling at employees in meetings and using profanity. Anyone of these behaviors would have resulted in severe consequences at an ethical company, but since the Sr. Leadership team are the ones responsible for these heinous acts, they never get reprimanded (it's the Feedzai way). 5. Lack of career development. Promotion decisions are based on favoritism, or as an incentive when they know someone is planning on leaving the company. 6. Every department is overwhelmed with the high amount of workload, mostly attributed to poor management, lack of strategy, moving targets and high turnover. 7. Company’s response to these criticisms so far have been: (1) ignore them (2) its growing pains (3) not everyone can handle the pressure that comes with a company in "hyper-growth" (4) plant fake reviews * watch and see a good review will be posted right after this one to offset the companies bad ratings.

Advice to Management

Job seekers read all the reviews (filter from the most recent), this will assist you in making an informed decision about future employment opportunities at Feedzai. I made a crucial mistake by ignoring the reviews, and I have regretted joining the company since my first day of work. You might ask, did I address the review's on Glassdoor during the interview process and the answer is yes, unfortunately, at the... time I had no idea how impressive the Sr. Leadership team was at "spinning the truth" to persuade other employees and me to accept their offers. Sr Leadership, please start by acknowledging that you are the problem. Let you go of the ego structure and be open to rigorous honesty. Conduct a compressive evaluation of your past mistakes so, you stop repeating them (definition of insanity). Take full responsibility for the problems that you have created and eliminate the toxicity in Sr. Leadership team that is bringing down the company; it will boost morale and respect from the employees. Lastly, the majority of Feedzai's most essential departments are overseen by a specific individual that is notoriously known for their lack of emotional intelligence and is the most hated person in the company (NOT the CEO but works closely with him). Feedzai, the most important thing for the internal culture, is to do an audit of the Sr. Leadership team and find the person(s) that make other employees miserable and get rid of them. Cancer spreads.

Pros

The CEO and tech are brilliant. Before you work here, please reach out to former employees. We're happy to let you know what the San Mateo office is really like.

Cons

I wrote a negative review, and not surprisingly, a bunch of positive reviews came after. Not fishy, not fishy at all...

Advice to Management

Good Lord! Read what has been said by myriad people before me, and don't expect that a bunch of flowery reviews from the other offices makes this situation any better. You are brilliant and and giving, but you are letting this person tank your vision with her histrionics!!!

Pros

- Great Learning on Big Data skills (depends on project/client)

Cons

- Poor Project Management - Not so good communication flow across the organization

Advice to Management

Look out for team members interest and growth. Be more proactive than reactive.