Feedzai "company is growing" Reviews | Glassdoor

Feedzai Employee Reviews about "company is growing"

Updated Oct 10, 2019

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3.8
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
74%
Approve of CEO
Feedzai CEO Nuno Sebastião
Nuno Sebastião
73 Ratings
Pros
  • "Career opportunities - the company is growing so much that there is enough space for you to easily step up and gain more responsibilities(in 9 reviews)

  • "Flexibility to work from home or any office in Portugal as needed(in 8 reviews)

Cons
More Pros and Cons

Reviews about "company is growing"

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  1. Helpful (4)

    "Exciting, Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Feedzai full-time for less than a year

    Pros

    The company is growing and expanding a lot. Cool technology in the fintech space using machine learning to detect fraud. Smart software engineers and data scientists. I've worked with several other tech start ups and it's exciting how the OpenML Engine software can create machine learning models for fraud detection. Great place to build your resume. Lot's of opportunity to work on a variety of projects and... great exposure scaling a company. Great hardworking people work here, HR is very nice and helpful. Focusing on culture and collaboration. Awesome perks and some health insurance plans are 100% covered by the company. Lots of snacks and weekly team happy hours. Competitive salaries and unlimited PTO. Flexible schedule.

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    Cons

    There are some growing pains that come with scaling a company. Office is getting crowded but I know management is looking at a new space. People like a more friendly demeanor to greet them every morning. There is not always a procedure in place for things, but this comes with working in the start up space.

    Advice to Management

    Keep focusing on culture and team work.

    Feedzai2019-09-03
  2. Helpful (15)

    "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Feedzai full-time for more than a year

    Pros

    Company is growing fast. Good place to start, bad place to stay.

    Cons

    Most people are miserable, company culture is a bit toxic, lot's of stress and complete disregard for work life balance. Management expects you to work late and on the weekends. Pay is below average with little to no raises.

    Advice to Management

    Talk to the employees and understand why everyone in all offices are so unhappy.

    Feedzai2019-08-15
  3. Helpful (20)

    "Can't recommend, a lot of overtime without any recognition or pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Atlanta, GA

    I have been working at Feedzai full-time

    Pros

    The company is growing a lot.

    Cons

    Management will demand you work overtime (late nights and weekends). Salary and bonus are average but if you take into consideration how demanding and stressful the company is, it's not worth it. There are a lot of other companies that pay as much or better that don't demand crazy overtime. It's part of the culture of the company, you are expected to work like crazy. Most people stay only 1 year.

    Feedzai2019-05-15
  4. Helpful (18)

    "Data Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Scientist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Feedzai full-time for less than a year

    Pros

    Feedzai has a unique startup culture. Everyone is super easygoing and open. New ideas are always welcome in Feedzai. My co-workers are super smart and extremely helpful. They are always willing to help you out every time you get stuck anything. People from C' lever are easygoing and talking to them is the same as talking to anyone in Feedzai. The company is growing super fast and new hires happen all the time.

    Cons

    The only downside from Delivery team in US would be the travel. Traveling every week at the initial stage of the project is required for security reasons. With all colleagues around, it is much easier and more efficient to make the job done. Also because of the easygoing and open culture, Feedzai has made the whole travel experience less boring as we have activities every week. However, it is sometimes still a pain... to travel every week.

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    Feedzai2016-01-21
  5. Helpful (15)

    "Project Manager on the Delivery Team - US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PMO Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Feedzai full-time for less than a year

    Pros

    Feedzai as a company is growing very quickly, something I was specifically looking for when I was job searching. Companies I've worked with in the past have each been in a different stage of the business life-cycle (startup, mature, decline) and to experience growth first-hand is exhilarating. It almost feels that there are new members of the global team joining each week and are welcomed to the team immediately... with open arms. You won't feel like just another cog in a giant wheel at Feedzai, trust me on that. A huge pro is there are new challenges every day, both on the project-side and related to Feedzai itself, making each day different from the last. Everyone is given a great deal of autonomy with which to work, leaving it to the individual to pave their own way to get the work done.

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    Cons

    Only being able to speak from the delivery side within the US, the downside is the travel. The delivery team is working to establish processes that allow for more remote client work after an initial on-site project kick-off period, so it is known that excessive travel is a burden and that Feedzai wants to do something about it. However, Feedzai does make being away from home as pleasant as possible through group... activities, dinners and comfortable living quarters.

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    Advice to Management

    While growth is exciting, recognize that many new faces will be joining who come from all different industries and might not immediately be aware of the specifics of fraud and the payment industry. We're all guilty of it, but sometimes the acronyms and industry-specific jargon flow very freely without realizing that not everyone may be as up-to-speed as the next. Also, focus on unique ways to share knowledge... across projects and other business initiatives. Many unique learnings are picked up every day and while all are not transferable, learning the same thing twice in two different projects is expensive. There isn't a silver bullet to solve this by any stretch, but when teams are so spread out, seamless knowledge-sharing creates a sense of community among many other positives.

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    Feedzai2016-01-12
  6. Helpful (3)

    "It has been great. Do not lose the momentum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Feedzai full-time

    Pros

    There are many different things I consider Feedzai is great at. To enumerate a few: 1. A true learning culture - this is something that not many companies can beat. each employee receives each year a training budget to spend according to their goals. The company is really interested in having people learn and grow and I couldn't see any other way to express that better than this. 2. Focus on continuous... improvement - from product, to processes, to people. The latter was not always true, but this has changed significantly lately - from local all hands, to spending time to properly train managers, to be open/spend time talking about the culture and how it's expected to see it happen every day (btw, the company even launched a code book that talks about all of these, which is very enlightening in this regard). All in all, the company recognizes that change is necessary and expected, specially in a fast-growing environment like this, but having in mind that the goal is always to be greater than yesterday, to raise the bar (not pushing for change just for the sake of it). 3. Career opportunities - the company is growing so much that there is enough space for you to easily step up and gain more responsibilities. Besides this, the company has such a great pool of talent that you feel challenged and pushed every day just by working with your peers (who, by the way, can be from very different backgrounds/locations / cultures which makes it even more special). 4. Open communication channels and collaboration all around - although the company is already +400 employees, collaboration and teamwork are in every corner. You feel part of a team and you feel you have a voice - the founders and most of the senior leaders are very approachable so you can easily have a chat with them when you feel like it.

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    Cons

    No company is perfect so, yes, there are some things that could be improved. 1. Taking care of people and culture was something that was set aside for a long period of time. We've seen some positive changes happening but it's important to not lose the momentum and build upon what is already in place (as an example - review the way people are recognized, salary bands). 2. Have the leaders be the example of the... principles - the code book provides an important guidance on what the culture should be, but if this is not reinforced by every single senior leader on a daily basis, then nothing will stick and the code book won't serve its purpose. I'm afraid that some of them, some times, are more worried about who to blame than actually stop and recognize that some actions of the people around them are a reflection on what the senior leader does. 3. Work Life balance can be hard specially when working with teams that are spread in multiple time zones. It would also depend on the team you happen to land. The company is getting better at recognizing this but there is still work to do here.

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    Advice to Management

    Don't lose the momentum - there are good things happening right now that are having a real positive impact in the culture and people's engagement. I must also say that with this new mindset and strategy, and to make people realize how serious the company is with all these different initiatives, it would be the perfect moment to have HR be part of the senior leadership (as in, reporting to the CEO directly), instead... of being represented by Operations, a team mostly focused on processes and numbers. This would also allow the CEO to be better advised on what's really happening on the ground and how to better align the people and the business strategy.

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    Feedzai2019-07-21
  7. Helpful (10)

    "Exciting Growth and Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Feedzai full-time for more than a year

    Pros

    The company is growing. The company continues to win great deals with big names. The future looks very positive. You get to work on cutting edge technology. The people are really nice.

    Cons

    The company is growing really fast. This is creating some challenges and friction. There is a lot of work to do. The pace is very fast.

    Advice to Management

    Continue to focus on the people and to think how to do things better.

    Feedzai2019-05-16
  8. Helpful (32)

    "Tread lightly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Feedzai full-time for more than 3 years

    Pros

    All in all, it's not a bad place for you to work a year or two. The people around you are typically very good, intelligent and willing to go that extra mile for both you and the company. The recruitment process (a little more challenging than most) helps to ensure that. The engineering team is pretty great and you always get a sense that you can learn something from them - be it from their expertise or can-do... attitude. The company itself is inserted in a rather interesting field of FinTech and the client portfolio is impressive! Speaks volumes about the sales team. The work that we do gives a sense of fulfillment when you think about it at a grand scale (helping business reduce fraud) and, due to the clients we work with, you have wonderful challenges to overcome. Inserted in the right team, you also get the opportunity to meet the clients - if you enjoy traveling, that is. The offices are, generally, nice places and offer what you need to accomplish your work. The training budget also gives you an opportunity to explore and expand your knowledge. And since the company is growing, you have the opportunity to work beyond your generally responsibilities.

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    Cons

    You can tell it's the first time the company's leadership is doing this and, unfortunately, doesn't seem like they are getting the help and mentoring they need. Quick view into the company's questionable priority management: executives are now moderators to emails going out to office locations. Like you, I'd argue their time is better used somewhere else. Perhaps the objective is to limit the "goodbye" emails... everyone sees? The people here simply don't seem that important to the company. The lack of communication is chronic. The company does quarterly meetings and they are becoming more and more political, with lack of transparency from upper management and trending into glamorous clap fests were everything is made to sound amazing - even if is doesn't add up. The same demanding recruitment and interview process, that brings in very intelligent people, doesn't seem to bring the best executives. Looks like some are merely political figures, aimed at silencing tough questions. The problem is, the people here see through the nonsense and don't get how certain figures are hired or are still around, adding toxicity to daily lives. The engineering teams are stretched thin, and being taken for granted, expected to continuously sacrifice themselves. Over-managed and understaffed. The degree of loyalty they show isn't corresponded by the company. They are truly some of the best around, but you can sense the frustration and the things they go through don't magically disappear when you promote a couple.

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    Advice to Management

    The company is growing and with it come growing pains. I refuse to believe that we don't have the people to do this. I have faith in some executives and believe the company's current situation is a consequence of lack of vision or not focusing on what matters. Please reevaluate your priorities. What's the point of outright selling if you don't have the workforce to delivery it? What's the point of continuously... sacrificing your teams for numbers? People are leaving and frustration is rising. Pleasing the board can only get you far enough. Drop the act and the illusions - you are not that special. Be transparent and perhaps you'll see better results. Trying to fool people isn't helping, especially when you use numbers to do it (reminder: you hire data scientists and engineers). Alienating people, censorship, leading by fear or semi-intellectual maneuvers... This isn't helping and, frankly, it's sad. For those of you that are actually trying to bring about something positive, giving feedback, asking questions, contributing to the workplace... Please keep going, I truly believe this can be turned around.

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    Feedzai2018-12-06
  9. Helpful (31)

    "Great technical experts but micromanaging slave-driver upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Software Engineer in Porto, Oporto
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Feedzai for more than a year

    Pros

    The technical teams are mostly made up of incredibly skilled and highly driven people. The product is interesting and uses modern technology. Provides complex technical challenges. Plenty of career growth opportunities as the company is growing. Great place to work if you're looking for a technical position, at least temporarily. You'll definitely learn a lot in multiple fields/technologies.

    Cons

    Top leadership feels unprepared to handle the increasing scale of the company. (e.g. lots of micromanaging rather than let departments self-organize) Lack of transparency regarding company policies and continuously changing processes. There was a particular instance where they promised to present results about certain findings (after a reasonable amount of complaints), kept postponing for months, then eventually... went back on their word due to having been advised not to share that information. Fixed scope AND fixed time. Planning often seems to be made with the assumption people will do overtime with 0 compensation for it. Critical issues and features to get new customers keep popping up and engineers aren't given the time to work on ice boxes or address the ever-growing technical debt. There's a focus on high standards for hiring and quality, as well as expectations of staff, but the policy regarding wages is the opposite due hypocritical-feeling ideals of "we don't want people to be driven by money so we'll only pay in the average levels for the region". Right away followed by stuff like "we want to be the next Google of Portugal". You're often expected to take on more responsibilities and work but won't see any compensation or promotion until at least 6 months after the fact and only during specific evaluation moments (even though the responsibility shifts occur way more often). Overall, it seems like upper management is trying to squeeze as much as they can out of you, and all-hands meetings/HR presentations often feel like an 'us vs them' scenario.

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    Advice to Management

    Trust your staff. You demand high hiring standards, let them do their work. Improve communication. Be transparent regarding policies.

    Feedzai2018-02-02
Found 96 reviews