Fiberlink Reviews | Glassdoor

Fiberlink Reviews

Updated May 16, 2017
27 reviews

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4.0
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Fiberlink CEO Jim Sheward
Jim Sheward
18 Ratings

27 Employee Reviews

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Pros
  • Great work on cutting edge technologies (in 5 reviews)

  • It is great to be able to work from home once a week (in 5 reviews)

Cons
  • Everything changes after IBM acquisition (in 6 reviews)

  • of rounds and interview process was not published in the job description (in 4 reviews)

More Pros and Cons

  1. "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people. Flexible schedule. Ability to work from home.

    Cons

    I enjoyed working at Fiberlink


  2. Helpful (1)

    "Sr. Technical Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Umpteen opportunities to suit your interests. Good mentoring by managers and seniors. Positive and motivated work environment

    Cons

    None that I can think of.

    Advice to Management

    None

  3. "Infrastruture Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fiberlink full-time

    Pros

    A great place to grow and learn new technologies. They literally used every piece of tech you could think of while I was there.

    Cons

    They put a lot of work on few people. A very efficient environment, but this also means the best people lasted while the weak were let go.

    Advice to Management

    None really. Just recognize your people for their hard work.


  4. "Challenging, rewarding, fast paced environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Blue Bell, PA
    Former Employee - Inside Sales Representative in Blue Bell, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fiberlink full-time (More than a year)

    Pros

    Good leadership, good training, great technical and sales support. Awesome casual and rewarding environment. Young talented team of professionals. Free pizza on Fridays!

    Cons

    Stop ordering pizza from wherever you get it from - it's not good.

    Advice to Management

    Stay clear on goals and direction. Continue to communicate early and often.


  5. Helpful (2)

    "Great people to work with; Huge learning curve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer Tier II in Blue Bell, PA
    Current Employee - Technical Support Engineer Tier II in Blue Bell, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fiberlink full-time (Less than a year)

    Pros

    The people are fun and warm and a great team to work with. They are helpful and knowledgeable. The management team are very supportive.

    Flexible work schedule. It is great to be able to work from home once a week. Or not have to kill yourself by driving in snow/ice by opting to work from home during a snow storm.

    The pay is really good, and the benefits are great.

    Cons

    Horrible training. This job is definitely not for everyone. You have to already have an IT background to ensure you are not completely lost. They pretty much throw you in and though they are helping you answer questions it does feel like it's sink or swim.

    Within a week, no more than 2 weeks, you are answering phones, emails, and chats all at the same time with little knowledge about the product. It can be a bit overwhelming.

    However, the people there are great and very helpful, so it's somewhat impossible to sink. But you definitely feel like you are sinking/drowning everyday. It will most likely get better when you finally understand everything. But until then a very intense position.

    Advice to Management

    I recommend coming up with a new hire training program and giving employees at least 3 weeks to a month before having them work on everything at once.


  6. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company and great product.

    Cons

    long days and cubical style working environment


  7. "Great Work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Blue Bell, PA
    Current Employee - Account Executive in Blue Bell, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiberlink full-time (Less than a year)

    Pros

    Flexible work schedule, they give you the tools needed for success, nice perks.

    Cons

    Sales cycle can be slow but rewarding in the end.

    Advice to Management

    Keep the culture free and continue open collaboration.

  8. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fiberlink full-time

    Pros

    Great cash compensation, good benefits, work on new technologies, initiatives is rewarded

    Cons

    Decisions are taken behind closed doors

    Advice to Management

    Involve employees in the decision-making


  9. "Current employee review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to work, helpful colleagues and intensive work env.

    Cons

    Full packed schedule to work on, very less breathing space


  10. "Nice place to learn technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bengaluru (India)
    Current Employee - Anonymous Employee in Bengaluru (India)
    Recommends

    I have been working at Fiberlink (More than a year)

    Pros

    Good work culture and learning curve

    Cons

    After IBM acquisition facilities and perks got affected


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