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Fidelis Care

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Fidelis Care

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Fidelis Care Reviews

Updated Jun 3, 2021

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3.3
53%
Recommend to a Friend
78%
Approve of CEO
Fidelis Care EVP and CFO Thomas J. Halloran  (no image)
Thomas J. Halloran
23 Ratings
Pros
  • "Good pay (though I have often been told that new hires make more than me and have been given proof(in 36 reviews)

  • "Good work environment for technology professionals(in 25 reviews)

  • Cons
  • "Upper management plays favorites(in 26 reviews)

  • "Health insurance raised when fidelis was bought by centene(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Gender

    This rating reflects the overall rating of Fidelis Care and is not affected by filters.

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    1. 5.0
      Current Employee, more than 5 years

      Love my job

      Apr 5, 2021 - Claims Specialist in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, flexibility of work schedule especially during pandemic.

      Cons

      Sometimes managers are too busy to respond.

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    2. 3.0
      Former Employee, more than 1 year

      Managed Care Organization with

      May 20, 2021 - Care Manager in Rego Park, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits, salary, 401k with employee matching, M-F work schedule

      Cons

      -Some supervisors lack accountability -Turnover was high -Minimal support from supervisor -They pretend to care about the well-being of the employees, but it is all a facade - Audits/ hours worked create unrealistic expectations with higher caseloads due to turnover. Employee handbook says that employees should clock in and out on time, but that never happens because everyone is concerned about their audit score and supervisors put a lot of pressure to complete even if you have to work beyond work schedule. Company currently has a class action lawsuit because of this reason. -Company was clickish and favoritism was rampant

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    3. 4.0
      Current Employee, more than 3 years

      Has weird policies

      May 6, 2021 - Supervisor in Latham, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money, able to move up easily if you work hard

      Cons

      Weird policies, ineligible for rehire because notice was given while on maternity. Must return and work so many weeks before you can give notice.

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    4. 1.0
      Former Employee, more than 3 years

      Nope.

      Jun 2, 2021 - IT Developer in Amherst, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Few, if any pros, this is probably too kind.

      Cons

      Everyone out for themselves, no real direction for IT. Competing tribes, conflicting architecture, management always chasing the next big shiny object. Never enough time devoted to proper planning, always reactive fixes to issues that should could have been avoided in the planning and design stages.

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    5. 4.0
      Former Employee, more than 1 year

      Previous Sup

      May 16, 2021 - Clinical Supervisor in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits Pay Opportunity for Advancement Diversity Efforts are improving

      Cons

      Lack of Training competence Lack of Autonomy Purely Production Focus Significant Clinical Disconnect from upper management

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    6. 4.0
      Current Employee

      Great company

      May 4, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co- workers are great, manager’s are understanding

      Cons

      Pay is not great, stressful job

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    7. 1.0
      Former Employee, more than 3 years

      member s

      Jun 3, 2021 - Member Services in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      no pros really just cons are there

      Cons

      many cons and lots f pressure no perspective

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    8. 4.0
      Current Employee, more than 3 years

      Great career

      Apr 20, 2021 - Service Coordinator in Angola, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and support from management

      Cons

      Covid has made the job much harder

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    9. 4.0
      Current Employee, more than 3 years

      Great company

      Apr 19, 2021 - Utilization Management in New Haven, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, benefits , vacation time

      Cons

      Health insurance doesnt always cover spouses ;

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    10. 5.0
      Current Employee

      Great Community Work Environment

      Mar 26, 2021 - Director of Community Engagement in New Haven, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Management, room to grow

      Cons

      Huge work load, a lot of responsibility

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    Viewing 1 - 10 of 464 Reviews

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