Fidelity Investments Reviews in Marlborough, MA | Glassdoor

Fidelity Investments Marlborough Reviews

47 reviews

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Marlborough, MA

2.2
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Fidelity Investments CEO Abby Johnson
Abby Johnson
2 Ratings

47 Employee Reviews

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  1. "Well Paid Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Marlborough, MA
    Former Employee - Intern in Marlborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits and great support and training

    Cons

    Encouraged to go through phones for two years before being able to do what I really wanted

    Advice to Management

    None, got great feedback and reviews.


  2. Helpful (4)

    "Financial Services options"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Marlborough, MA
    Former Employee - Business Analyst in Marlborough, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Over a 4 year timeframe I held 3 different titles. The ease of movement between business groups was very helpful for a recent grad looking to find my niche.

    Cons

    Due to financial services regulations, the 'red tape' occassionally became tedious.

    Advice to Management

    Continue to focus on fostering a woking environment that is beneficial for both employees and employers. While the bottom is always important, your people create your success.


  3. "Good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marlborough, MA
    Former Employee - Anonymous Employee in Marlborough, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fidelity Investments (More than 8 years)

    Pros

    Large company with good benefits. It has the feel of a public company given focus on results and the next big project. Still, lots of smart people working there.

    Cons

    Revolving door for supervisors/executives. Can be very hard driving and they definitely are focused on performance.

    Advice to Management

    Try to be more focused on the career paths and development of employees. Many jobs were displaced to different geo's and this caused many folks to be laid off or people leaving.


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  5. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer/Developer in Marlborough, MA
    Former Employee - Software Engineer/Developer in Marlborough, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Decent salary, benefits, culture is ok

    Cons

    - Management is a little outdated


  6. Helpful (4)

    "Software Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marlborough, MA
    Former Employee - Anonymous Employee in Marlborough, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Was great for my first 10 years

    Cons

    Frequent change in management.
    Sr management was more interested in promoting themselves rather than promoting their people


  7. Helpful (1)

    "HR is non-existent for non-managerial employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marlborough, MA
    Current Employee - Anonymous Employee in Marlborough, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 10 years)

    Pros

    Good place to work for a few years to get all-round finance industry experience. However, be prepared to work like a slave, because it is all numbers game for performance metrics. Quality & customer service does not matter.

    Cons

    Employees are disposable assets. Skills and experience does not matter. No emphasis on building able and skilled work force. High attrition rate. Upper management is all about numbers game on excel spreadsheet because that earns them huge bonuses. Little accountability in management rung. If they screw-up, they abandon the group/business and jump-shift to another business like sinking ship.

    Advice to Management

    Be human and show some respect to human capital as well. Because, in the game you are playing, you are also just a number and sooner or later, it will catch up with you!


  8. "It is good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer/Developer in Marlborough, MA
    Former Employee - Software Engineer/Developer in Marlborough, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than 3 years)

    Pros

    Good company with plenty oppurtunities to move around and grow.

    Cons

    nothing really, there are many locations so may be ready to move around.

    Advice to Management

    none


  9. Helpful (2)

    "It's not quite the Borg, but it is an intense place to work. Not for the squeamish."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Operations in Marlborough, MA
    Former Employee - Director, Operations in Marlborough, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 8 years)

    Pros

    Diverse business lines present opportunities for internal movement
    Many smart, customer-focused, collaborative professionals
    Compensation including bonuses is lucrative, depending on job role
    Many opportunities for internal training, especially for managers
    Very structured, hierarchical environment which some people like

    Cons

    Extremely siloed, due to the diverse business lines and operational complexity
    Constant, relentless organizational changes at all levels, with entire groups being relocated, realigned or disbanded without sufficient explanation
    Communication from executive and senior management was lacking and/or confusing
    Middle managers were under intense pressure to produce results but often not given the needed resources
    Depending on group, morale was often a problem due to offshoring concerns

    Advice to Management

    Strive harder for transparency. When strategic direction is changing, remember that Fidelity is an ocean liner, not a rowboat. If you want your best people to stay engaged and help move the business forward, equip them with more information to combat the rumor mill, which can be devastating to morale.


  10. "Good place - capable management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Manager in Marlborough, MA
    Former Employee - Production Manager in Marlborough, MA
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 3 years)

    Pros

    Management very supportive. PWIS systems and operations have a good learning curve to them. Master them and you are ready to take on anything. People and business units you work with are great.
    Many people I worked with had been within Fidelity for a LONG time. Once you are in, You're in. The accrued benefits seem to keep people around.

    Cons

    Gets stale after a few years, the monotony of the type of work you do can be taxing. Enrollment season can turn co-workers batty (busy season)


  11. "Used to be good, now is a sweatshop"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer/Developer in Marlborough, MA
    Former Employee - Software Engineer/Developer in Marlborough, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    worked with great people
    good technology

    Cons

    no prospects for growth or career advancement
    management was weak
    endless hours for very little recognition or merit raises
    was great in late 90's but slowly decined over the years

    Advice to Management

    People work hard. Pay them fairly and recognize they have a life outside of work.


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