Fidelity Investments Reviews in Merrimack, NH | Glassdoor

Fidelity Investments Merrimack Reviews

Updated May 3, 2017
224 reviews

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Merrimack, NH

224 Employee Reviews

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  1. "Micromanagement on the phones"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Plan Representative in Merrimack, NH
    Former Employee - Stock Plan Representative in Merrimack, NH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than a year)

    Pros

    -good vacation arrangement
    -management was...nice
    -gratifying job for some

    Cons

    -Overworked
    -No matter how good you are, it could take years to get a non-phone good job at the firm
    -Micromanaged - you are being measured for your efficiency on everything at all times
    -Pay does not match that of competitors for similar experience levels

    Advice to Management

    -Let people be themselves a little more and not ban so many activities


  2. Helpful (3)

    "Fidelity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Solutions Representative in Merrimack, NH
    Former Employee - Investment Solutions Representative in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments (More than 3 years)

    Pros

    Benefits were great and upper management genuinely seemed to care about your well-being.

    Cons

    Ultra strictly regimented schedule and mandatory overtime leads to a poor work/life balance. Focus on arbitrary metrics rather than productive metrics. Base pay is sub-optimal.

    Advice to Management

    It is difficult to schedule in a call center but there needs to be some flexibility and breathing room.


  3. "IT Data Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Data Analyst in Merrimack, NH
    Current Employee - IT Data Analyst in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    - Benefits are really great
    - Learned a lot in the leap program
    - Tons of opportunities to prove yourself

    Cons

    - Salary is a little on the lower end

    Advice to Management

    Keep up the good work. Know that there's a difference between the needs of older and younger employees.


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  5. Helpful (6)

    "Investment solution rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Solutions Representative in Merrimack, NH
    Former Employee - Investment Solutions Representative in Merrimack, NH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fidelity Investments full-time

    Pros

    Solid benefits and a great base to start a career..somewhere else. Get reimbursed for an MBA or certificate and gtfo

    Cons

    You are just a number. Straight out of college this is a solid place to be, but plan on getting out after 5 years if you just want to be fully vested. Other than that run or take another offer.

    Advice to Management

    Promote on talent not looks. You need licensing to progress which was easy to achieve. Friends of mine couldn't pass and they fired them for failing. A few attractive women failed..and failed horribly and they gave them jobs in other positions that didn't require a license.


  6. "Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Merrimack, NH
    Current Employee - Anonymous Employee in Merrimack, NH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fidelity Investments full-time

    Pros

    Stable paycheck
    Pay for your licensing
    Easy job to perform

    Cons

    Little responsibility
    Positions becoming automated
    High-level management seems to make impulsive decisions, such as over-staffing to the point where they are asking people to go on unpaid leave just to keep the lights on

    Advice to Management

    Raise your entry level standards, and recognize industry patterns.


  7. Helpful (2)

    "Great place to intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Merrimack, NH
    Former Employee - Intern in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments (Less than a year)

    Pros

    Interning at Fidelity is great if you're looking for structure while learning what it's like to work in a corporate environment. People are eager to help you understand the ins and outs and always supportive while you're learning in a new environment. They also give you flexibility in your summer to take time off and go on vacation if that's what you had planned.

    Cons

    It's hard to think of a negative here. Everything was super well organized from start to finish. They even encouraged social outings mini-putting and enjoying ice cream socials during the program.

    Advice to Management

    Keep it up!


  8. "Workplace Planning and Guidance Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Merrimack, NH
    Former Employee - Anonymous Employee in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than 3 years)

    Pros

    Ability to help people with their retirement planning, great management & benefits

    Cons

    Terrible bonus structure, company generally slow to adapt to customer and employee needs

    Advice to Management

    Modernize all processes


  9. Helpful (2)

    "Conservative investment firm with excellent benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Plan Services Associate in Merrimack, NH
    Current Employee - Stock Plan Services Associate in Merrimack, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    After 2 year service, dollar for dollar 401k match up to 7%, additionally an extra 10% (of your gross wages including OT) profit sharing bonus deposited to you 401j each January. Most workers are hourly and receive 1.5x OT for their efforts. 10k per year toward higher education expenses.

    Cons

    Five year vesting for employer 401k contributions, in 20% increments.
    Start us out with more vacation time! How about a sabbatical every few years of service!

    Advice to Management

    More PTO to give a better work life balance folks will be happier, thus more productive and it will help cull the attrition rate of young talent. How about a sabbatical?


  10. "Good company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Merrimack, NH
    Current Employee - Anonymous Employee in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (Less than a year)

    Pros

    Great benefits, friendly employees and many opportunities to grow a career or even change jobs and work in another part of the company

    Cons

    Onboarding and training can be slow and there isn't a formal training program. It is mostly done by mentor-ship so experiences can vary

    Advice to Management

    I think management is making smart decisions with the company direction and addressing some of the challenges that employees have voiced concerns about


  11. "Financial Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Representative in Merrimack, NH
    Current Employee - Financial Representative in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments (Less than a year)

    Pros

    Great Benefits, competitive benefits including profit sharing up to 10% and a 401 k match of 7 %. Great place to work with the family culture

    Cons

    More vacation time because currently it is a little stressful to manage the work life balance and everyone is feeling a bit overwhelmed

    Advice to Management

    Keep it up


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