Fidelity Investments Reviews | Glassdoor

Fidelity Investments Reviews

Updated August 19, 2018
5,400 reviews

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3.8
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Fidelity Investments CEO Abby Johnson
Abby Johnson
2,029 Ratings

5,400 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (3)

    "Great career-starting company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Smithfield, RI
    Current Employee - QA Engineer in Smithfield, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 3 years)

    Pros

    Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

    Cons

    In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

    Advice to Management

    No advice. I like the direction Abby is taking this company. I think sticking to our current principles will turn out to be a big success.


  2. "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Merrimack, NH
    Former Employee - Systems Analyst in Merrimack, NH
    Recommends
    Positive Outlook

    I worked at Fidelity Investments full-time (More than 10 years)

    Pros

    Great compensation and benefits package

    Cons

    It is a lot of work at time

  3. "Visual Desinger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (Less than a year)

    Pros

    Great team and support from management. Work-life balance is really good and you can work from home 1 day per week. Fidelity as a whole is fully behind and supports the UX design process.

    Cons

    Pay is average and but not competitive. You will do little design work here and those designs are 'OK' at best. Very little innovation or keeping up with industry trends. Timelines are excessive. What should take 8 weeks to complete you are given 4-6 months. So the work is slow if you like that kind of thing. New designs are generally pushed or watered back down by legal or the development teams whos general go-to answer is...'can't do that'.

    Advice to Management

    Keep up the good work. The company is a whole is very laid back and the company honestly cares for its people. That is rare.


  4. "Fidelity is an excellent company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Associate in Merrimack, NH
    Current Employee - Financial Associate in Merrimack, NH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    Great benefits and decent pay

    Cons

    It’s hard to move out of the call center

    Advice to Management

    Promote career development for top performers in the call center.


  5. "Client Experience Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time

    Pros

    Flexible hours, nice work environment and employees

    Cons

    Only sitting at a computer all day


  6. "client service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Westlake, TX
    Former Employee - Client Service Representative in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - everyone is friendly and ready to help you grow
    -loads of fun events. work life is balanced
    -managers and directors are friendly

    Cons

    - pay was not too good
    -took a while before we transitioned from contract to fulltime staffs despite the fact they were in need of fulltime staffs


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 10 years)

    Pros

    Fidelity is ahead of the game in most areas and can buy their way to the front if they fall behind. Great benefits and when shares do well , pay.

    Cons

    Lots of rumors and layoffs lately.

    Advice to Management

    Clear communication

  8. "Phenomenal family culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Irving, TX
    Former Employee - Network Engineer in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than a year)

    Pros

    The "Fidelity Family" is real. Everyone at this place genuinely cares about your well being and career development.
    BENEFITS - best 401(k) plan I have ever encountered, as expected from the largest 401(k) provider in the world.

    Cons

    Large corporate structure - change can be very slow and time consuming.

    Advice to Management

    Keep investing in the absolute best technologies and workforce.


  9. "Great starting role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    get licensed in the best environment in the entire industry

    Cons

    pay, location (would be nicer if closer to downtown)

    Advice to Management

    honestly the best part of my experience was my managers, so, no!


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Disapproves of CEO

    I worked at Fidelity Investments full-time

    Pros

    There is always lots to learn, you are treated well, you can move around to different jobs inside the company

    Cons

    They tend to move the business to where the talent is even if it means moving out of state

    Advice to Management

    Stop moving around where by losing talented people in the process


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