Fidelity Investments Reviews | Glassdoor

Fidelity Investments Reviews

Updated August 23, 2017
4,491 reviews

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3.8
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4,491 Employee Reviews

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Pros
Cons
  • Work/life balance tough to maintain (in 146 reviews)

  • Call center style of employment for most jobs (in 178 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (39)

    "The Green Machine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service and Relationship Manager in Boston, MA
    Former Employee - Client Service and Relationship Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments (More than a year)

    Pros

    Great company with lots of opportunity for advancement and career changes with god benefits, and good pay. I worked at the company for over 10 years and learned a lot about retail and B2B investments. Have a few FINRA licenses (24,65, 63, 7, 31, and Insurance) and was working towards my CFP that was supported and sponsored. There are also lots of internal and OTJ trainings. Plenty of great people and some pretty awesome financial industry leaders. It's a privately owned company so if they want to pursue something they don't have to get the stock holder's buy in and they allow the employees to provide input on a lot of the process and employee engagement improvements that are currently in place. Overall it's a very dynamic culture constantly changing.

    Cons

    Super lager company so you could feel like just another worker and that your voice doesn't count. At times the hiring process when moving between roles can be a bit monotonous (in that it's a hurry up to wait months situation). Overall it's a very dynamic culture and constantly changing so if change is not what you like this probably isn't for you.

    Advice to Management

    Keep up the good work, continue to involve the employee and try and be more transparent with future plans as well as potential institutional clients


  2. "A Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research in Boston, MA
    Current Employee - Research in Boston, MA
    Recommends
    No opinion of CEO

    Pros

    At FMR, you are given a lot of freedom to do your job. FMR also provides tremendous access to resources. Since it is such a large institution, FMR has superior access to management. Job performance is quantifiable.

    Cons

    It is a very large corporation, so it is difficult to make a name for yourself. Additionally, the job is very independent, so you must be comfortable initiating conversation with other members of the firm. In isolated instances, there is a lack of interaction among team members.

    Advice to Management

    Increase the accountability standards. Employees that perform should be compensated and those who don't should be shown the door.

  3. Helpful (1)

    "Great place to work for self motivated people."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Boston, MA
    Former Employee - Financial Analyst in Boston, MA
    Recommends
    Approves of CEO

    Pros

    Knowledgeable staff, top notch technology, excellent benefits. Hands down the leader in the industry in just about everything they do. If you want to be surrounded by the smartest people and the best systems - Fidelity is the place to be. 401k and other benefits will not be beat by any other institution.

    Cons

    Lower end of the salary scale. Management is more supervisory leaving it up to you so search out ways to grow and learn. Expect to spend your own time searching for ways to improve. Prepare for a heavy workload which will only grow with the more experience you gain.

    Advice to Management

    Spend more time developing your subordinates. Meeting twice a year for reviews is no way to manage. There are a select few managers who have both the technical know-how and the ability to groom and mold employees. Value them over those managers who might be technical wizzes but lack any desire to teach.


  4. Helpful (1)

    "Fidelity: great place to break into the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Westlake, TX
    Former Employee - Financial Representative in Westlake, TX
    Recommends
    Approves of CEO

    Pros

    Great way to break into the financial market and obtain your series 7. Options for overtime are amazing. You can work many hours more than the usual 40, in order to make additional time. I knew people that worked 80 hours a week and more than doubled their salary.

    Cons

    Sometimes you may not get the exact shift that you want. You might be required to work the evenings, though you are able to submit your preference. you might have long hours on the phone, but the calls are very diverse. One call might be from a multi millionare, the next, from a student investing his first $200 in the stockmarket.

    Advice to Management

    Find a way to shift people with various abilities into a more suited role.


  5. Helpful (1)

    "Still very new to Fidelity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS Associate in Cary, NC
    Current Employee - CSS Associate in Cary, NC
    Recommends
    No opinion of CEO

    Pros

    So far, it seems to be a very fast paced environment which appears to offer significant opportunity to advance, at least within my business unit. I've learned an immense amount already, if anything, it has been a great opportunity to learn some of the business and a great entry point.

    Cons

    It's a call center position so it’s very heavily regulated and monitored. Daily schedules are planned to the minute.

    Advice to Management

    More consistant client specific resources


  6. "Best company to work for in America."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Representative. in Los Angeles, CA
    Current Employee - Branch Representative. in Los Angeles, CA
    Recommends
    Approves of CEO

    Pros

    Great compensation structure, even for unlicensed Representatives starting out in the industry. Company spends considerable amount of time and resources on professional development of employees. There is a really strong sense of healthy competition amongst the associates. The company does everything it can to recognize and compensate those who perform above their benchmarks. As a matter of fact, I've seen approximately 10 associates get promoted in the less than 5 years I have spent here. There is a lot of room to grow as well, even for those who have plenty of industry experience. The support structure is amazing, the company really goes out of its way to make sure every associate is successful.

    Cons

    Different demographic of the community is a big determinant of your compensation.

    Advice to Management

    Keep up the good work.


  7. "Great place to work if you're ready to roll up your sleeves and apply yourself!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Approves of CEO

    Pros

    Great variety and opportunity for learning. Good people stick around. If you're intelligent and know how to apply your talents, you'll excel. Fidelity has great online tools to help you get your job done.

    Cons

    Contractors are treated with different standards, and there are a whole lot of them.
    Fidelity's online workplace management tools can be overwhelming.

    Advice to Management

    Talk to more people in the trenches and get their honest feedback. Don't rely too much on middle management for this.

  8. "Fidelity is a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Data Analyst in Merrimack, NH
    Current Employee - Principal Data Analyst in Merrimack, NH
    Recommends
    Approves of CEO

    Pros

    Great working environment. Friendly atmosphere. Micro-managing is NOT the style there, big plus for the day to day. Great reimbursement programs for things like tuition (90%), computer purchase (20%), exercise equipment ($250/yr). Flexible work environment. Fitness center. Great cafeteria options. Kitchenettes with sink, coffee pot, microwave and fridge in every area make it easier.

    Cons

    Corporate politics. Depending on the type of information you would be exposed to on a daily basis your own personal stock trading will be affected in the following ways: You'll need approval before every trade (buy or sell), You must hold any purchase for at least 90 days, If you do sell within 90 days you must surrender the profit.

    Advice to Management

    Keep doing what you're doing.


  9. Helpful (1)

    "Great place to work, excellent benefits but be prepared to be laid off every 1 - 3 years in a new management re-shuffle"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Boston, MA
    Current Employee - IT Director in Boston, MA
    Recommends
    Approves of CEO

    Pros

    Opportunities for advancement and various different career paths. Training is also very generous.

    Cons

    New management and layoffs every year or two

    Advice to Management

    Focus on the long term objectives and not on short-term. Stop laying off people and then re-hiring 6 months later. Fidelity is a great-place to work but we need to stop changing our plans every 6 months or so. Lets get a plan and stick to it.


  10. Helpful (1)

    "Fidelity over all great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Job of Many in Merrimack, NH
    Current Employee - Job of Many in Merrimack, NH
    Recommends
    No opinion of CEO

    Pros

    Good Pay/ chance to jump in and get things done

    Cons

    downsizing...always wondering - why they do not train and move people around...

    Advice to Management

    treat all of your employees like they matter not just the VP's - come down to their level...know their names, faces...so many have never even seen their president when not on stage.


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