Fidelity Investments Reviews | Glassdoor

Fidelity Investments Reviews

Updated June 23, 2017
4,331 reviews

Filter

Filter

Full-time Part-time

4,331 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work/life balance tough to maintain (in 141 reviews)

  • Call center style of employment for most jobs (in 168 reviews)

More Pros and Cons

  1. "Fundamental Innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 10 years)

    Pros

    They absolutely care about their company culture as much as competitive positioning. I implicitly trust that the people I work with have the same values and are operating with our customers best interests at the forefront of every decision.

    Cons

    Normal organizational behavior challenges. You get this many smart people together with your standard human condition and you need to navigate the waters judiciously.

    Advice to Management

    Continue to push toward the innovation rubicon


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Database Administrator in Merrimac, MA
    Current Employee - Senior Database Administrator in Merrimac, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    Fidelity is a great place to work

    Cons

    The usual bureaucracy at work place

  3. "Senoir Regional Desktop Support Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Regional Desktop Support Technician in Providence, RI
    Current Employee - Senior Regional Desktop Support Technician in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 10 years)

    Pros

    the people who work here are the cream of the Crop,

    Cons

    i have no cons to about this company


  4. "Processisng Reperesentative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processing Representative in Boston, MA
    Former Employee - Processing Representative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments (Less than a year)

    Pros

    great professional and personal experience

    Cons

    as a contract employee your training may reach stagnated level, and no further employment is secured

    Advice to Management

    keep up the great work


  5. "Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 10 years)

    Pros

    Work/Life balance. Great benefits.

    Cons

    Boston commute is horrible. :)

    Advice to Management

    Keep up the good work.


  6. Helpful (4)

    "Pay Employees What They Are Worth!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Accounting Analyst in Westlake, TX
    Current Employee - Fund Accounting Analyst in Westlake, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time

    Pros

    Fidelity Investment is a great place to work if you judge solely on company culture and work/life balance. Everyone is always positive and upbeat, managers try to engage with associates and help us advance in our careers, the Westlake Campus is gorgeous and the company offers great benefits! If you are middle aged and health benefits and retirement planning are important to you, Fidelity is for you! If you're a millennial trying to start out in life, you're better of elsewhere if you ever want to be able to afford to purchase a home or pay for child care.

    Cons

    The biggest drawback of working at Fidelity is the fact that pay for most associate level roles is at least $10k less than industry averages for similar positions. Unless you are an IT associate, expect a salary in the $40k range. Even when you move up to a manager position, your salary will likely only be in the low 50's. On top of that, it seems like the company refuses to acknowledge the fact that employees are getting increasingly frustrated with the low pay. It is hard to justify staying with a company that is blatantly paying you less than you are worth without offering any reasoning for it. They even did away with our mid-year salary review this year and offered no justification! It is difficult as an associate seeing your peers leave the company and make LATERAL moves to competitors where they are making $10k-$15k more than you, when you have the same depth of knowledge and same level of experience. And even with people leaving at a much faster rate these days, it seems like the company has slowed down hiring new associates so those who are left have to take on double the work and get burnt out quickly. When I first started working at Fidelity, I truly believed the company put employees before profit margins but now it seems like they only care about the bottom line and are willing to keep asking talented employees to stay and take on a heavy workload for less money than they deserve!

    Advice to Management

    Revise the pay structure to match what the market averages are for each region. Your employees deserve it! Otherwise you will keep losing good talent to competitors.


  7. "Moving in the right direction, but speed it up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Boston, MA
    Current Employee - Vice President in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 10 years)

    Pros

    Excellent benefits, highly focused on the customer, positive work environment.

    Cons

    Very bureaucratic, too large at times, too slow to change, individual businesses aren't aligned at the top

    Advice to Management

    Remove inefficient executive/senior management MUCH faster.

  8. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Development Representative in Jacksonville, FL
    Current Employee - Customer Development Representative in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    Benefits, relaxed culture & management

    Cons

    Low salary, extremely conservative company


  9. "Call center mostly doing withdrawals/loans all day."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Associate in Fort Worth, TX
    Current Employee - Financial Associate in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    Simple, good pay, great benefits, and this position is a good way to get your foot in the door, company pushes you to quickly move up.

    Cons

    Very repetitive work. And management is strict to how to follow your job. To move up internally it helps to know people.

    Advice to Management

    ...


  10. Helpful (1)

    "7.5/10"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Associate in Westlake, TX
    Current Employee - Financial Associate in Westlake, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    Environment
    Fellow Employees
    Comparable Pay to Market
    Bonus Possibilities
    Good Benefits

    Cons

    Lots of Phone Positions
    Drive to Office
    Upward Movement can be Difficult

    Advice to Management

    Make sure that anyone you put into a management position can handle feedback as well as be able to give negative feedback in a positive manner.

    Help employees that want to be off phones move to positions that are better suited for their talents


Showing 4,331 of 4,619 reviews
Reset Filters