Fidelity Investments Reviews | Glassdoor

Fidelity Investments Reviews

Updated March 23, 2017
4,080 reviews

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4,080 Employee Reviews

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  1. Helpful (3)

    "A Mixed Bag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - High Net Worth Tier II in Westlake, TX
    Current Employee - High Net Worth Tier II in Westlake, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fidelity Investments full-time (More than 3 years)

    Pros

    - After 5 years you get 28 days of PTO.
    - If you are in service work stays at work.
    - Westlake site is a beautiful place to work.
    - Profit Sharing and 7% 401k Matching.
    - Coworkers (managers excluded) are some of the greatest people you will ever work with.

    Cons

    - If you are in service you won't have time to enjoy the beautiful site. You won't have time to even grab a cup of coffee in the morning. You will be micromanaged at all times and literally every minute of your day will be scrutinized. This is not an exaggeration.
    - Management is a mixed bag. Most team managers are fairly intelligent, although there are some that have never been on the phones but that won't keep them from trying to tell you how to do your job.
    - All managers, willingly or not, are forced to micromanage as they themselves are liable for their teams stringent standards. Managers who have been on the phones will be empathetic and understanding, the others will threaten to fire half their team.
    - You can easily get stuck in the Service Department and it can takes four or five years to get out even with exemplary results.

    Advice to Management

    Treat your employees like people and not like robots. Be realistic with goals. You cannot get the best CEI, high CPH, low AHT, adherence to CSS, low idle %, low wrap %, etc.. all at the same time. You will drive employees away and more often than not it will be the employees clients really need that end up leaving.


  2. "Global Asset Allocation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Boston, MA
    Former Employee - Senior Analyst in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fidelity Investments full-time (More than 3 years)

    Pros

    Good benefits. Work-life balance. Smart people.

    Cons

    Toxic political culture. Not focused on customers. Tenure more important than competence.

    Advice to Management

    Stop exporting toxic FMR culture to GAA. Incentivize outcomes, not tenure. Gut the old guard, kilingers on.


  3. "Great training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fidelity Investments full-time

    Pros

    Company provides great training program for employees. Several weeks paid study for series 7 and 63 licenses, extensive training and support system and online resources to help with questions.

    Cons

    Lack of transparency from management, goals and emphasis of performance constantly change.


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  5. Helpful (3)

    "financial rep 15 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Covington, KY
    Former Employee - Financial Representative in Covington, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than 10 years)

    Pros

    They have a great benefit package

    Cons

    managers don't care about associates only stats. Advancement is all about who you know and who likes you not your skill level. Really just a glorified call center role. Pay increases are a joke. Management is awful and treat associates like children. To be successful you have to make friends with management outside of work to be in the click.

    Advice to Management

    Promote managers based on skills not how well other management likes them. I saw many great associates weeded out and fired by management because they were not liked on a personal level by their manager. There should not be a manager on the floor known as the "closer" who is utilized to weed out those not in the click but there certainly is.


  6. "stock plan consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits and retirement extras are hard to beat

    Cons

    Call Center and everything that comes with it.


  7. "Sr Software Engineer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Nashua, NH
    Current Employee - Anonymous Employee in Nashua, NH

    I have been working at Fidelity Investments full-time (More than 10 years)

    Pros

    Excellent work environment and opportunities for growth

    Cons

    None that I have seen or heard of


  8. "Vice President fixed income capital markets"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time

    Pros

    benefits 401k match good people location

    Cons

    risk off table, shift culture downsizing


  9. Helpful (1)

    "Torturous Learning Experience"

    Star Star Star Star Star
    Current Employee - Stock Plan Associate in Salt Lake City, UT
    Current Employee - Stock Plan Associate in Salt Lake City, UT

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    -Excellent way to learn the ropes of the financial industry
    -401k matching/profit sharing
    -decent vacation/sick time
    -I can't think of anything else good.

    Cons

    -hell on earth
    -401k matching/profit sharing is subject to vesting so if you last long enough to actually get it... you'll be on the verge of insanity
    -horrible managers
    -it's seriously torture. I can't emphasize that enough


  10. "Systems analysis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Westlake, TX
    Former Employee - Systems Analyst in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments (More than 10 years)

    Pros

    Salary, culture, people, benefits, campus

    Cons

    Location, workforce reduction, communication, Senior management


  11. "Great place to start your career and great place to end your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Quality Assurance Engineer in Pittsboro, NC
    Current Employee - Associate Quality Assurance Engineer in Pittsboro, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    For entry level associates it is great place to start, most associates have to go through the leap program now but great program for associates to assimilate to the work force.

    Cons

    A lot of politics. You will be told this constantly "perception is key" Perception sometimes is more important that actually getting work done.

    Advice to Management

    Know what each salary level is and treat them accordingly.



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