Fidelity Investments Reviews | Glassdoor

Fidelity Investments Reviews

Updated October 20, 2017
4,657 reviews

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4,657 Employee Reviews

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Pros
Cons
  • Work/life balance tough to maintain (in 150 reviews)

  • Standard call center console such as long night hours (in 186 reviews)

More Pros and Cons

  1. "Trading Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments full-time

    Pros

    A company that cares about their employees.

    Cons

    Pay was not great compared to other similar companies


  2. Helpful (1)

    "Retired after 20 years, Personal Investing side"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westlake, TX
    Former Employee - Anonymous Employee in Westlake, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 10 years)

    Pros

    Private company. The Johnson family is committed to the company & its clients. Reputation for innovation, eye toward the future, investing in latest technology and not afraid of shaking things up periodically. Great benefits. Great strides in opening up transfers to other Fidelity lines of business for employees wishing to transfer.

    Cons

    Seemed to fall behind in leadership recently, allowing competitors to jump in and grab credit for lowering commissions, other mgmt fees, introducing lower cost robo-advisor platform. Mgmt did not tolerate and ushered in environment of encouraging change in all levels of organization. Tone however seemed to be directed at older, longer term employees being labeled higher paid, against change and holding back career of younger workers. I reluctantly accepted Fidelity's voluntary buy-out (VBO) sensing I would regret it down the road.

    Advice to Management

    Today's new hires need quicker career advancement than previous generations. Consider more training rotations, introducing employees to more Fidelity lines of business's and cultures so they don't judge Fidelity by just their current job function. Please stop the meaningless awards & recognition (participation trophies) to people who didn't truly contribute anything to the company or the client. It demeans the people who are attempting to pioneer change by providing open, honest and productive feedback.

  3. Helpful (1)

    "Retirement Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flex schedules are great. Lots of PTO after 5 years.

    Cons

    Micro management has become overwhelming.


  4. "High New Worth Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay, nice medical benefits, and time off.

    Cons

    The company is becoming progressively numbers driven over superior customer service.


  5. "Newer employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Overland Park, KS
    Current Employee - Relationship Manager in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (Less than a year)

    Pros

    Nice helpful coworkers, room to move up and grow, happy customers, good technology and nice office

    Cons

    Different programs for our internal system that talks to each other, it would be easier if they just developed a proprietary system and we only had to use one, some folks at home office aren't the nicest

    Advice to Management

    Keep developing the roles and asking for feedback, keep up the good work!


  6. "Fund Accounting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Accounting Analyst in Merrimack, NH
    Current Employee - Fund Accounting Analyst in Merrimack, NH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    -Great Benefits
    -Good Managers
    -Lots of Opportunity for career movement

    Cons

    -Pay is very low
    -Hours can be long depending on the group


  7. Helpful (10)

    "Overall, a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Publishing Developer in Covington, KY
    Former Employee - Publishing Developer in Covington, KY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 10 years)

    Pros

    Amazing benefits - 401k (100% up to 7% matched), profit sharing, medical/dental, paid holidays, paid vacation, gym membership reimbursement, tuition assistance, student loan pay off, ability to work from home in many departments/roles... I could go on and on!

    Great work environment. Nice facilities. Great culture. Awesome folks to work with. Management was wonderful.

    Cons

    In my department (Learning & Development), there are constant changes and reorganizations, thus leading to shifts in teams and eventually lay offs. Fidelity is a chronic "reorg and then lay off" company and I experienced it firsthand after being with them for 11 years, along with many others in my group - some with long tenure and even more with incredible talent. Since the owner, Mr. Johnson, stepped down and allowed his daughter, Abby, to take over, so much has changed and not in a good way. It is really unfortunate.

    Advice to Management

    Keep the good talent you have, quit reorg-ing all the time and randomly laying off to save a buck. I wish things were the way they used to be with Fidelity.

  8. "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Westlake, TX
    Former Employee - Business Analyst in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than 10 years)

    Pros

    Benefits were great. After five year, you can get around five weeks of pto. 401k marching is great too. They also have tuition reimbursement

    Cons

    Too many meetings and meetings about meetings. There seem to be too many layers of management also. Cut some of those out.

    Advice to Management

    Cut back on meetings. Everything else was great!


  9. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 8 years)

    Pros

    It's a great Company and it's valuable to work here. I did learn a lot here and feel comfortable.

    Cons

    Nothing to highlight here for the Cons for now.


  10. "Customer Relationship Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Relationship Advocate in Jacksonville, FL
    Current Employee - Customer Relationship Advocate in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (Less than a year)

    Pros

    Work life balance, flexibility with scheduling, trainings and benefits

    Cons

    Base salary should be more competitive


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