Fidelity Investments Reviews | Glassdoor

Fidelity Investments Reviews

Updated December 12, 2017
4,817 reviews

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4,817 Employee Reviews

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Pros
Cons
  • Work/life balance tough to maintain (in 154 reviews)

  • Call center style of employment for most jobs (in 197 reviews)

More Pros and Cons

  1. "Financial representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time

    Pros

    Decent working environment, good salary, opportunity for advancement. The company is also involved in making the community a better place; lots of volunteer opportunities. I worked there 101/2 years. I was offered a buyout package due to my age so I took it rather than chance being laid off.

    Cons

    Employees own their career development. I had to make sure that I took time and developed contacts and relationships with more tenured folks so I could navigate the advancement process. It was based on knowing the system better than others.

    Advice to Management

    Develop a better process for coaching employees to reach their potential.


  2. "Fidelity Asset Management Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    People are extremely willing to help you if you are proactive. Exposure to many senior execs, and very important people.

    Cons

    There can be a lot of downtime.

  3. "Great Opportunities and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Electronic Reponse Specialist
    Former Employee - Senior Electronic Reponse Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (Less than a year)

    Pros

    Competitive pay in the Dallas area compared to similar firms, up to 10% profit sharing, 7% 401k match, great culture, opportunity for growth

    Cons

    5 Years to be fully vested


  4. "Company changing very fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They have great benefits and PTO schedule.

    Cons

    Changing of everything from job titles to compensation.


  5. "IT Support & Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than 10 years)

    Pros

    Access to cutting edge technologies and a smart, focused workforce.

    Cons

    Very little negative to say


  6. "Senior Regional Retirement Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time

    Pros

    Great benefits with competitive pay

    Cons

    Senior leadership is all about numbers and not their employees

    Advice to Management

    Be more people centric


  7. "Financial Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Jacksonville, FL
    Former Employee - Financial Representative in Jacksonville, FL
    Recommends

    I worked at Fidelity Investments full-time (More than 3 years)

    Pros

    Great benefits, flexible, great work-life balance, encouraged to advance in your career. Positive experience, but I am not giving the top score, company policy- you are never good enough for top score.

    Cons

    Like anywhere else if your immediate manager is bad, you will have bad experience no matter how good company or upper management is. Also coaching is for coaching, not bashing people into oblivion for making a mistake.

  8. "Customer Service Defined Contributions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Merrimack, NH
    Current Employee - Customer Service Representative in Merrimack, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fidelity Investments (More than a year)

    Pros

    Great culture. Excellent benefits and 401k match plus profit sharing

    Cons

    It's very difficult to get out of the call center. You can move around within the call center but it's tough to move into other roles even if you have experience.

    Advice to Management

    Help call center representatives explore other options. There are various opportunities for learning about other jobs, but they aren't available to call center reps because of their strict schedule. Meeting opportunities, video calls, mentorship are all great ideas but aren't beneficial if only select groups can attend.


  9. "Great Starting Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    Pros

    Great place to start your career

    Cons

    Very corporate and structured system


  10. Helpful (1)

    "investment rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time

    Pros

    Great benefits and 401k matching. comp is great at VP level.

    Cons

    low comp under vp level. high sales goals and pressure - not100% client centric

    Advice to Management

    stop selling product and sell planning


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