Fidelity Investments Reviews | Glassdoor

Fidelity Investments Reviews

Updated December 10, 2017
1,190 reviews

Filter

Filter


1,190 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work/life balance tough to maintain (in 154 reviews)

  • Call center style of employment for most jobs (in 197 reviews)

More Pros and Cons

  1. "Average job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments full-time

    Pros

    Ability to take ownership of your work. It is a very low stress environment.

    Cons

    Work is not particularly interesting


  2. Helpful (1)

    "Fidelity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidelity Investments full-time

    Pros

    Benefits, 401k, Profit Sharing, vacation time

    Cons

    Pay Scale, Qualifications and experience take a backseat to knowing someone

  3. "Good if you're looking to be a lifer in Enterprise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior User Experience Designer in Boston, MA
    Former Employee - Senior User Experience Designer in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fidelity Investments (Less than a year)

    Pros

    Take good care of their staff.

    Cons

    Not a meritocracy in technology.

    Advice to Management

    Business shouldn't run technology.


  4. Helpful (4)

    "Not in touch with employee needs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Fidelity Investments full-time

    Pros

    Great benefits and office locations and designs.

    Cons

    Not really in touch with input. They have programs designed to get outside the box thinking for ideas, but quickly then tell you the guidelines/parameters on how you are allowed to think outside the box. Sort of dismisses the whole point.


  5. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Recommends
    Approves of CEO

    I worked at Fidelity Investments full-time (More than a year)

    Pros

    Flexible hours, Remote capability, Lots of learning sessions/ courses, Friendly people, can switch to other business units easily

    Cons

    Outdated systems and technologies. Not many growth opportunities. Lots of bureaucracy.


  6. Helpful (1)

    "Financial Analyst III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst III in Boston, MA
    Former Employee - Financial Analyst III in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 5 years)

    Pros

    401 K, Benefits, Location, boot camp for finance.

    Cons

    Old culture and too much politics.

    Advice to Management

    Value your employees more.


  7. "Cush job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very cush, repetitive, and easy to do. Customer service via mainly chat/emails, with occasional calls. Good benefits, 401k, health care plan, etc.

    Cons

    There is a ceiling to the salary, the job is repetitive and can be very monotonous at times

    Advice to Management

    Transparency.

  8. "Sr. Risk Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Westlake, TX
    Former Contractor - Anonymous Contractor in Westlake, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fidelity Investments as a contractor (More than a year)

    Pros

    Great Manager, up to date technology

    Cons

    Post jobs only because its required by law. They already know to whom they are giving the job. They pretend the company is open to employees seeking new opportunities, but in actuality they want you to stay in the same position. Not open to diversity (minorities).

    Advice to Management

    N/A


  9. Helpful (2)

    "Okay Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Representative Full Trader in Jacksonville, FL
    Current Employee - Financial Representative Full Trader in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    Benefits, time off during off-season, flexible lunch and breaks in schedule

    Cons

    Monotonous phone call after phone call. This is a CALL CENTER but you'll never hear it referred to that way. No opportunities for growth within the company and whatever job there is, it will be taking inbound phone calls for customer service as well. Shift assignment is "random" and you could be like me and get stuck working
    2-11pm for the first 6 months when you were told it would be a 9-6 during the interview process. Even now I'm still not on a day shift. Very little time not taking phone calls and it can be 8 hours of back to back customer service calls during busy season.

    Advice to Management

    More defined role and opportunities to work off the phones


  10. Helpful (1)

    "Overly large, not focused on the individual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fidelity Investments full-time

    Pros

    The benefits are good and mid level management seems invested in your success.

    Cons

    Director level and up are extremely disconnected, and give only lip service to the associate experience. Innovation and going above and beyond are not rewarded in bonuses.

    Advice to Management

    Focus on making the associate experience better and everything will flow from there.


Showing 1,190 of 5,181 reviews
Reset Filters