Found 217 of over 16K reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits are great and Fidelity is making a solid attempt to be more focused on the associate work/life balance." (in 2338 reviews)
- "Good work/life balance although there are certain positions within the company where there are long hours" (in 1027 reviews)
- "The people are great and they do a lot to make the interns feel included and connected" (in 786 reviews)
- "Great culture and very helpful individuals." (in 648 reviews)
- "The Pay was good compared to the S. Ohio / N. Kentucky area as a whole." (in 554 reviews)
- "Management is bad also the policies not that great" (in 349 reviews)
- "Low salary and not flexible" (in 318 reviews)
- "a good manager and a bad one here affects ur motivation to do the same exact thing over and over again" (in 310 reviews)
- "Long hours and lots of red tape at times" (in 102 reviews)
- "Although a female chairman there are not enough women on middle and upper management" (in 98 reviews)
Ratings by Demographics
This rating reflects the overall rating of Fidelity Investments and is not affected by filters.
Reviews about "senior management"Return to all Reviews
- 2.0Apr 13, 2010Project ManagerFormer EmployeeNorth Smithfield, RI
Decent benefits and nice facilities.
Very autocratic management style. Senior management would send their grandmothers packing if they thought it would fatten their bonuses. Little room for diversity. If you wish to stay as long as possible, opt for a lobotomy ASAP.3
- 3.0Mar 5, 2015Director of EngineeringFormer Employee, more than 10 yearsBoston, MA
Good products and diverse markets lead to strong revenue and stability. There is a lot of software in use within the company and therefore lots of technology jobs - though there is pressure on them.
Senior Management is busy playing politics and trying to position themselves for personal gain instead of doing what is best for the internal customers. IT is being pinched due to less than stellar product revenues and management is holding on to an overweight organization instead of streamlining and making things more efficient to deliver business value.
- 5.0Mar 8, 2023Customer Service Representative (CSR)Former Employee, more than 1 year
Benefits PTO Variety in schedules Work-life balance Overtime is suggested but never mandatory Help desk to support during calls Training Onboarding Coworkers Advancement (to specialized phone roles)
Unreasonable clients Repetitiveness Mental health can be at risk from an onslaught of mildly/moderately belligerent clients. Customer survey will affect bonus (Clients will score low for an error that is entirely outside of your control) Off-phone roles are minimal and highly sought after Senior management doesn't regularly interact with associate-level outside onboarding.2
- 5.0Jan 4, 2016Vice President SalesCurrent Employee, more than 10 yearsBoston, MA
Great firm, great benefits, lots of upward mobility for those that go to work every day to make a difference. Firm is big on rewarding performance and achievement.
Management is not always strong at senior levels due to aggressive growth in many areas.2
- 4.0Sep 24, 2008Principal Systems AnalystCurrent EmployeeBoston, MA
The benefits and compensation at Fidelity are outstanding. The competency of the work force stacks up well against other organizations.
In recent years Fidelity has become stagnant. There seems to be no direction. Much of this has to do with the fact that it is now a large corporation with all that entails. Also, as the work force matures, opportunities for growth become more limited. Senior management is also often clueless as they are trying to save their own jobs.
- 4.0Apr 19, 2015Anonymous EmployeeFormer Employee, more than 10 years
Benefits are fantastic. Senior Management is very much behind the goal of being the most trusted name in retirement planning.
Politics above a certain level can be difficult to navigate.
- 2.0May 30, 2014Planning & Guidance ConsultantCurrent Employee, more than 10 yearsJacksonville, FL
Do not need any investment knowledge. Can be promoted simply due to "needs of the business". If able to stick around for 5+ years, will be able to keep the 7% 401k matching and 10% yearly profit-sharing payout. Great for recent college grads who have not developed professional workplace habits. VERY hands on approaching to coaching and development; multiple people always providing career advice.
Some of the lowest pay in the industry. Previous experience is not respected once hired on; only benefits prior to being hired when qualifying for roles. Micromanaged down to the smallest detail. As the title of the review says, gamification of the workplace is in full swing (look it up if unfamiliar; may not be suitable for all individuals). VERY negative attitude towards competitors. Upon resignation of the firm all previous connections will instantly dissolve. Senior management uses smiles and positive speeches to squash any and all critiques/feedback of existing processes. 'On-loan' roles are overused in order to keep from permanently funding very enjoyable roles. Lower management uses toys (slinkees, pom-poms, hello kitty candy dispensers) to 'encourage and motivate' their teams while in the middle of tax seasons. Overall, very immature and unprofessional work environment. Attrition is a constant battle that is verbally ignored and spoken against.7
- 2.0Sep 25, 2013IT Project ManagerCurrent Employee, more than 10 yearsWestlake, TX
Company has good benefits, good work life balance, and is still privately owned
The majority of middle and senior management basically just talk about stuff and are great at producing nice presentations. The majority of people are like sheep and do not want to speak up.1
- 4.0May 1, 2014Senior Systems AnalystFormer Employee, more than 5 yearsBoston, MA
Good benefits, above average pay, great bonuses, stable company. Senior Management is older and mostly promoted from internal groups which shows you can have a long career here.
Technology groups moved slow to market, used older technologies that legacy systems are based on. Many times there is a mentality that if it's not broke don't fix it, even when systems have the potential for improvement.
- 5.0Dec 13, 2021Anonymous EmployeeCurrent Employee, more than 3 yearsBengaluru
Great work culture. Huge amount of resources available to learn and we can innovate new products which would be supported by senior management High stability. High job security. Heard that Fidelity didn't even fire people during the recession. Good Hike Good pay off on Variable pay Great bonus oopportunities.
No cons which I can think of.