Fidelity National Financial Reviews | Glassdoor

Fidelity National Financial Reviews

Updated May 3, 2017
199 reviews

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199 Employee Reviews

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Pros
  • Every boss I've had is very easy to work with - they expect you to work hard, but they also understand the need for work/life balance (in 14 reviews)

  • Great work environment, because the company is family owned and operated, (in 12 reviews)

Cons
More Pros and Cons

  1. "The worst place ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Escrow Assistant in Plano, TX
    Former Employee - Escrow Assistant in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fidelity National Financial full-time (Less than a year)

    Pros

    The job it self is great fast pace ..

    Cons

    No one would help we it's need but ready to jump when mistakes are made .

    Advice to Management

    Never asked if things were ok .


  2. "Deed Searcher/ Title Examiner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deed Searcher in Smyrna, GA
    Former Employee - Deed Searcher in Smyrna, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Gave you a laptop, parking permits, a gate key for the office

    Cons

    Management weren't interactive. Even when I poured my desire into really being successful & moving up. Management didn't initiate any further training. Coworkers had attitude when you ask questions. Training was taught once and they threw you out to the wolves

    Advice to Management

    Be interactive with a new employee. Show concern and interest in new employees in training. Ask if there's anything you all can help with. & be consistent


  3. "Examining Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Title Examiner in Orange, CA
    Former Employee - Senior Title Examiner in Orange, CA
    Recommends
    Positive Outlook

    I worked at Fidelity National Financial (More than 10 years)

    Pros

    Fairness in advancement and technology is second to none

    Cons

    Tends to overstaff leading to layoffs

    Advice to Management

    Keeps a cohesive management staff and digs in trenches when needed. Gives praise and kudos when expectations are met or exceeded.


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  5. "Fun place to work, not the greatest pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Jacksonville, FL
    Former Employee - Quality Assurance Analyst in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity National Financial full-time (More than a year)

    Pros

    In the corporate office in Jacksonville, there is always something fun going on. Paid half days on holidays, monthly wine tastings, free exercise classes during lunch, great corporate discounts.

    Cons

    I really don't have anything bad to say about Fieldity. Salaries aren't amazing, but there is room for upward movement, so if you're willing to tough it out for a few years, you might make enough to survive.

    Advice to Management

    Again, no real complaints. Both my manager and her direct manager were great people who were actively involved with the team.


  6. Helpful (8)

    "Claims Counsel (seen postings describing position as in-house counsel, it's not. It's claims.)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Counsel in Jacksonville, FL
    Former Employee - Claims Counsel in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Fidelity National Financial full-time (More than 3 years)

    Pros

    Free coffee and office supplies. Bathroom breaks are not monitored. Conference room chairs are periodically steam cleaned.

    Cons

    Current Chief Claims Counsel came to Jax from Omaha and is now in charge of both centers. This person is a nearly-invisible, paranoid, mild- mannered bean counter whose only leadership and management tool is surprise firings. You won't think it upon meeting him and his recruiters, but he will fire anyone. To see the devastation our friend has wrought, take a look back a few years to the postings from Omaha which are almost exclusively claims related reviews. You will notice that the reviews are very bad and probably don't even average two stars. So the claims related reviews are much worse than the company as a whole, and portray a work environment that must be among the very worst anywhere. The firings occur in batches, so there are periods of relative calm, but don't be fooled. If you must take a position in claims, never stop looking for another job and take any decent opportunity even if the pay and benefits are not as good because your own surprise firing is likely just around the corner.

    Advice to Management

    There's only one way to fix this and the first step is admitting you were wrong. Otherwise don't be surprised when you feel a sharp pain in your back before your vision fades just like everyone else who has encountered this toxicity.


  7. Helpful (8)

    "Best Kept Secret!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unappreciated Employee in Jacksonville, FL
    Former Employee - Unappreciated Employee in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Most of the co-workers are nice. Especially if you get the chance to work with some of the original Jax employees. Unfortunately, there are a couple of Omaha employees that refuse to speak.

    Cons

    If you are not a size 0-4 (for females), under 25, attractive, a transplant from Omaha and/or Jewish, FORGET IT!! You are not getting hired in the claims department. I cannot believe that the 7th floor upper management has turned a blind eye and deaf ear to everything happening on the 4th floor. Of the original 160 person team approximately half have either left or been terminated since January due to new management. This is not an "adjustment period", while new management settles in. This is a witch hunt and the original Jax employees are being burned at the stake. I guess there is no value in employees that are seasoned, loyal or have seniority. The "Jax" employees are being let go while on FLMA or for "restructuring, so we will no longer need your services". Then turn around and replace you with someone that fits their hiring credentials. Don't bother pleading your case to Corporate HR. This only adds fuel to the fire and your terminated as soon as they find out. Great "no retaliation" policy you have there FNF.

    Advice to Management

    OPEN YOUR EYES and EARS to the 4th floor. Keep some of your experienced Jax employees to replace the new and Omaha transfers. You need someone on that floor who knows what is going on and to help with the DOI complaints. Lord knows the one Senior Legal Assistant can't answer any questions ever asked of her. Of course from my understanding, she doesn't have to prove herself, she just get promoted. Wonder how that happens? Bet that wouldn't happen for any of those Jax employees still there.


  8. Helpful (2)

    "Corporate counsel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Fidelity National Financial (More than 5 years)

    Pros

    Competitive compensation for the area

    Cons

    Poor management
    Lack of concern for customer service
    Lack of values in upper management


  9. "Good Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Statutory Accountant in Jacksonville, FL
    Current Employee - Statutory Accountant in Jacksonville, FL
    Recommends
    Positive Outlook

    I have been working at Fidelity National Financial full-time (More than 3 years)

    Pros

    Good structured environment. Good management

    Cons

    Not much room for growth and development

    Advice to Management

    Open up more channels within


  10. Helpful (9)

    "Claims Counsel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Attorney in Omaha, NE
    Former Employee - Claims Attorney in Omaha, NE
    Doesn't Recommend

    I worked at Fidelity National Financial full-time

    Pros

    The work is somewhat interesting if you do not mind being micro-managed and second guessed at every turn. It's a paycheck.

    Cons

    Management has no loyalty to its employees. There are regular terminations solely for cost savings purposes. They will not hesitate to terminate someone if they believe that they can hire a replacement at a lower wage.

    Advice to Management

    Employees are an asset. If you show some loyalty to them they may show more loyalty to you. Please keep in mind the destruction that you are causing in people's lives just to save a couple of dollars.


  11. Helpful (3)

    "Unappreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Jacksonville, FL
    Current Employee - Claims in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fidelity National Financial full-time (More than 5 years)

    Pros

    Great coworkers. Great location on the river front. Nice work campus. Get to travel some. Several paid days off including personal day and holidays

    Cons

    New management does not value employees with experience. Atmosphere of fear and intimidation. More and more quality employees are fired each week and are replaced with less experienced people.


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