Fidelity National Financial Reviews | Glassdoor

Fidelity National Financial Reviews

Updated May 3, 2017
199 reviews

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199 Employee Reviews

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Pros
  • Every boss I've had is very easy to work with - they expect you to work hard, but they also understand the need for work/life balance (in 14 reviews)

  • Great work environment, because the company is family owned and operated, (in 12 reviews)

Cons
More Pros and Cons

  1. Helpful (5)

    "Not for those over 30"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fidelity National Financial full-time (More than 5 years)

    Pros

    Paycheck hasn't bounced. Free parking. There are still a few good people who haven't been run off by the new regime

    Cons

    No room for advancement if you are over 35 or are larger than a size 4 if female. Cronyism. Good manager pushed out in January and now mass firings are routine. Toxic environment. Managers lead through fear and intimidation. Work ethic, knowledge and experience, seniority are worthless.

    Advice to Management

    Seriously wake up and see how many good employees you've let be run off.


  2. "Intake Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intake Specialist in Jacksonville, FL
    Former Employee - Intake Specialist in Jacksonville, FL
    Recommends
    Positive Outlook

    I worked at Fidelity National Financial full-time (More than 5 years)

    Pros

    Enjoyed my position and my team

    Cons

    Laid off without any notice


  3. Helpful (5)

    "Fidelity National Title"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend

    I worked at Fidelity National Financial full-time

    Pros

    Pay is somewhat above average for the area. Matching contribution to 401k. Non-managerial employees are great people who work well together.

    Cons

    Where do I begin? The new management is deplorable and seemingly have no idea of what their employees do. Massive layoffs with no notice. It was like watching the show Survivor seeing management go door to door giving employees 10 minutes notice their services were no longer needed. It didn't matter if you were there for many years, how faithful you were to the company, or how well you did your job.

    I'll say this about FNF, you'll never get it confused with Disney World because it's certainly not the happiest place on earth.

    Advice to Management

    Karma is a you know what.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Secretary/Workflow Coordinator in Jacksonville, FL
    Former Employee - Legal Secretary/Workflow Coordinator in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity National Financial (More than a year)

    Pros

    Good benefits, promote within company, cross train and learn different departments.

    Cons

    Everyone has a heavy workload and timelines.


  6. "Revolving Door"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant Jul in Middleburg, FL
    Former Employee - Staff Accountant Jul in Middleburg, FL

    I worked at Fidelity National Financial (More than a year)

    Pros

    Compensation reflected my work abilities

    Cons

    Serious disconnect between management and employees


  7. "Started out great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paralegal in Jersey City, NJ
    Former Employee - Paralegal in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fidelity National Financial (More than a year)

    Pros

    Great people to work with

    Cons

    Need to improve on management


  8. Helpful (4)

    "Claims Attorney - Omaha"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Counsel in Omaha, NE
    Former Employee - Claims Counsel in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fidelity National Financial full-time

    Pros

    For attorneys, the work can be interesting and is mostly independent. There are some opportunities to travel for claim matters.

    Cons

    In Omaha, the impression was given that people were promoted and/or hired for senior positions more on the basis of personal relationships with department management than their knowledge, skills or ability related to the job. Indeed, several of the ‘managing counsels’ were considered by their subordinates to be incompetent and were unwilling to listen to subordinates who had much more experience than the managers had. It seemed as though the key to advancement was not work performance but currying favor from senior staff.

    Advice to Management

    Stop firing your best people to make room for your buddies. Stop making people managers who have little to no claims handling experience. (Or, if that is or was not what was going on, make promotion decisions more transparent and demonstrate how people who are promoted to senior positions are particularly qualified over those who were not by providing detailed analyses of their work product compared to the junior attorneys. Not only would there not be such a negative impression of management’s bases in promoting, but junior attorneys would have a realistic chance to improve.) Finally, let claims attorneys rate their managers and quality assurance attorneys and use that feedback to make changes.


  9. Helpful (3)

    "Weak Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attorney in New York, NY
    Former Employee - Attorney in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and hours are corporate. Substantial autonomy over case load of 32 cases for each attorney.

    Cons

    Erratic management. Favoritism is definitely the norm and raises are 2% every other year. Bonuses are non-existent.

    Advice to Management

    Fire yourself.


  10. Helpful (5)

    "Poor Management - Claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Counsel in Jacksonville, FL
    Former Employee - Claims Counsel in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fidelity National Financial full-time (More than 3 years)

    Pros

    Salary is decent. Work itself is a nice challenge.

    Cons

    - Claim overload
    - New management in Jax is terrible

    Advice to Management

    Stop playing favorites. An atmosphere of constant threat of job loss is not productive.


  11. "Attorney"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fidelity National Financial full-time (More than 3 years)

    Pros

    Great learning experience with the access to lots of mentors who are experts in title curative matters. Flexible work hours with good vacation time.

    Cons

    High stress environment which required some unscheduled overtime. Continued change in office location became somewhat inconvenient, and offices were not always very nice.

    Advice to Management

    Management was acceptable. Spent annotation amount of time and effort staying in contact with us to see how they could assist and obtain our feedback.


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