Fidessa Reviews | Glassdoor

Fidessa Reviews

Updated May 5, 2018
217 reviews

Filter

Filter

Full-timePart-time

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Fidessa CEO Chris Aspinwall
Chris Aspinwall
110 Ratings

217 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • no career progression, no development (in 9 reviews)

  • little to no room for growth in administrative work, lazy senior management (in 7 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in New York, NY
    Current Employee - Software Developer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fidessa full-time (More than 5 years)

    Pros

    Great people to work with, good work life-balance and benefits

    Cons

    Salary isn't high as other places but it's made up for in other areas

    Advice to Management

    None


  2. "Middle mgt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Fidessa full-time (More than 8 years)

    Pros

    passionate people. Work environment is great. great benefits too. I have been here 8 plus years and learned a lot about technology and other platforms.

    Cons

    Sr management does not always trickle down ideas to employees the pay could be better. There needs to be better communication between London and US office employees.

    Advice to Management

    Communicate better to their employees

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Fidessa full-time (Less than a year)

    Pros

    Strong company, strong brand, lots of advancement

    Cons

    Large corporation; depending location of hiring would determine the company culture you'll be exposed to.


  4. "Great co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fidessa full-time (More than 5 years)

    Pros

    Great work/life balance, company culture is very laid back. Start-up feel without startup risks

    Cons

    Hard to advance, especially if not working in the same office as your superiors. Company is about to be bought out and everyone is looking to abandon ship.

    Advice to Management

    Be more conscious of your satellite office workers, and stop selling to companies that will just gut the company outright


  5. "Great place to work but lacked new technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fidessa full-time (More than a year)

    Pros

    Great benefits. Great culture. Great people

    Cons

    Out of date technology would make it difficult to find a good job elsewhere after being there for a while


  6. "Account Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidessa full-time

    Pros

    Not micro managed, management let you form your own relationships with clients and use your best judgement, work/life balance

    Cons

    Pay. In Jersey City which is far from a lot of our clients


  7. Helpful (7)

    "All That Remains Is The Bare Minimum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fidessa full-time

    Pros

    Work-life balance is pretty good
    Decent benefits
    Decent entry-level starting point
    Lots of good, nice people
    You'll gain some financial knowledge
    Job security is fairly decent if you want to stay and master the Fidessa systems
    The product is intentionally designed for it to be difficult for clients to move away from it, so there's some job security there too

    Cons

    The tech is very oddly always proprietary and/or old (so you will not be able to transfer a large portion of what you learn here). Things were initially built back in the 90’s, and the design patterns were never improved upon, and even worse, were built on top of and continue to be. There’s a weird culture to want to make an in-house version of whatever needs to be created, and a weird culture of shunning any new type of tech. During an announcement about what the company hackathon did (which is very clearly a way to get validation-hungry employees to work for free) the manager mentioned the team built something with Angular and Flask, and mentioned he didn’t know what those were but said the application looked great. In this day and age, what kind of tech worker hasn’t heard of one of the most popular Javascript frameworks, especially someone running a hackathon. I facepalmed so hard and just had to laugh at the ridiculousness of it.

    In terms of atmosphere and culture, they try to emulate the giants like Google and Facebook, but the illusion falls flat so quickly. The offices try to look like what the big guys are doing, but it's all just the absolute bare minimum to maintain that illusion. Behind the facade is another soul-sucking financial firm. All the new grads fall for this and the smart ones leave within 6 months.

    There are some good, smart people at Fidessa. The problem is there are waaaaay too few of them still around. There were maybe 5 people of the 50 in my department that I looked up to and could always count on. All the good ones left for better paying jobs. All the good ones still around are likely getting paid well plus some. Promotions are a game of attrition. Whoever is left over after everyone leaves, is who becomes the next team lead. This person is usually capable, but should not be in a position of leadership. Then more people are hired and led by these new team leads and managers, and the lack of high-quality mentorship diminishes their initial training, and contributes to the decline in knowledge and morale within the company.

    Documentation and finding relevant information is a nightmare. Even simple things like finding the correct email group takes waaaay longer than it should, and many times the email group you think is right ends up being unused. The search functionality and the naming scheme feels like it’s supposed to be intentionally confusing, but it’s really just a lack of convention and poor design. Documentation exists but it’s the absolute bare minimum or incredibly unsubstantial, and it can take hours to find what you’re looking for because it’s not organized in any centralized way. Knowledge ends up getting stored away in the smartest people, who don’t have the time to write documentation. Some documentation is so old, like late 90s or early 2000’s old, and has never been updated so it’s completely irrelevant to the current state of the product. They did end up putting together a better documentation hub, but it took several years to complete, and could still use some work.

    So many people don’t know what they’re doing. Everyone is just trying to get by with what little information they were taught from the beginning. It’s not anyone’s fault either, there’s just way too much information to know. The product is way too customizable, so one client will differ almost completely from another seemingly similar looking client.

    All the good talent is gone or will leave immediately, because the pay isn’t enticing and the work isn’t fulfilling. This might be a harsh review, but it’s the truth and I see the company on a downward trend for the next 5 years. This place is for people who don’t mind mundane tasks done to the bare minimum. It’s not terrible, but it’s not good, and it could be so much better.

    Compensation is painfully low.
    Don't stay for any longer than 3 years.

    Advice to Management

    Take a deep look at the structure of the organization you've created/supported and think about how it could be streamlined. It might need aggressive change. And pay your employees better, they'll stick around longer and you'll retain talent.

  8. "People first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Current Employee - Senior Software Engineer in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidessa full-time (More than 5 years)

    Pros

    Fidessa cares about its employees almost as much as it cares about its clients. Management and team leads will typically fight on your behalf to allow for you to have enough time to complete work, even when it's in high demand. Makes for a very relaxed atmosphere where (go figure) more work can get done.

    Cons

    Salary is perhaps slightly below industry average but they more than make up for it in other ways.


  9. "Culture Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fidessa full-time (More than 5 years)

    Pros

    Vast majority of employees are conscientious, intelligent, capable; there are many opportunities to learn about the industry they serve

    Cons

    Management often operates in a void - and is largely disconnected from the end-user experience; learning opportunities are poorly promoted and must be actively sought out; career advancement for senior personnel is extremely limited.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Fidessa full-time (More than 10 years)

    Pros

    Most managers do not micro manage their staff

    Cons

    Seem to a clicky type of company sad to say

    Advice to Management

    Need to clean house


Showing 217 of 227 reviews
Reset Filters