Fifth Gear Reviews | Glassdoor

Fifth Gear Reviews

Updated May 10, 2017
16 reviews

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3.4
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Albert H. Langsenkamp
6 Ratings

16 Employee Reviews

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  1. "You are missed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aspect Administrator in Moberly, MO
    Current Employee - Aspect Administrator in Moberly, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fifth Gear full-time (More than 5 years)

    Pros

    Good place to work. Upper management had a vision that was causing the company to grow.

    Cons

    Got bought by another company, which didn't have a clear vision of what it wanted to be. This caused it to dabble in lots of expensive areas, and ultimately bankruptcy.

    Advice to Management

    Wait until the purchasing company finally dies, and then buy back Fifth Gear for pennies.


  2. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in O'Fallon, MO
    Former Employee - Anonymous Employee in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Gear full-time (More than a year)

    Pros

    Loved the company. Rich culture, close knit group of leaders that really worked well together. First and only organization to date where we were all on the same page.

    Cons

    Company got sold and unfortunately we went our separate ways

    Advice to Management

    Start another company and give me a call

  3. "Sale rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Missouri in Moberly, MO
    Former Employee - Missouri in Moberly, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing good to say about it

    Cons

    Very bad business mangers and team leads have there picks who they help most management team is all family and part them have to get high to function but nothing done about it


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Moberly, MO
    Current Employee - Customer Service Representative in Moberly, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at Fifth Gear full-time (More than a year)

    Pros

    Great experience for me and the rest of the company. Advancement opportunities for their own families.

    Cons

    No management back up. Managers and supervisors do nothing to help nor encourage employees. Advancement only for family members and close friends.

    Advice to Management

    Open up and encourage all employees to strive for excellence in service. Have an open door policy and use it. Post for all to see promoted persons.


  5. "Never again ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Moberly, MO
    Current Employee - Customer Service Representative in Moberly, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fifth Gear full-time (More than a year)

    Pros

    Desk job, co workers are mostly nice and enjoy being around them, slightly higher then minimum wage.

    Cons

    Theft in office, elevator breaks and makes horrifying noises while you're in it and the office is 3 floors up, if youre not a favorite or high achiever then youre constantly harassed over petty things.

    Advice to Management

    The amount of rollover is horrible. Good agents leave constantly over petty things that happen. The point system is nice but can cause the lose of a great employee. There needs to be more ways to work at lowering points other then waiting for 6 months for them to fall off. Appreciation for the agents would not go unnoticed for sure and being able to make actual changes to the schedule would be amazing. Taking months to change shifts is horrible and causes agents to point out when they need the change within a reasonable amount of time.


  6. "They definitely have their company favorites"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Louisiana, MO
    Former Employee - Anonymous Employee in Louisiana, MO
    Positive Outlook
    Approves of CEO

    I worked at Fifth Gear full-time (More than 3 years)

    Pros

    Fair benefits, large employer in small town, pretty easy to get job without any experience

    Cons

    If your not one of their "favorites" work life can be kind of rough for you, but if you are a "favorite" you can move up fairly fast.

    Advice to Management

    Pay attention to the talent you have, help them thrive and exceed expectations. Your only as good as the talent you keep. You are losing too many good employees over stupid reasons.


  7. "Challenging with great opportunities."

    StarStarStarStarStar
    Former Employee - Software Engineer in Indianapolis, IN
    Former Employee - Software Engineer in Indianapolis, IN

    Pros

    You will be challenged to learn and grow in your personal career development.

    Cons

    Some of the challenges can be a great stretch.

    Advice to Management

    Continue to support and encourage your employees as you currently do.

  8. "Very positive possibilities are reached here, with an attitude to succeed for clients."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Fifth Gear full-time (More than 5 years)

    Pros

    Having my own system of management with clients and bonding with our gracious clients.

    Cons

    Not having enough personal desk privacy, hard to talk to clients at times.

    Advice to Management

    I personally say that having more group meetings with all employee staff, for a once a month "Client Appreciation Day". I think we should have, once a week have an "All Employee Appreciation Day". We need more time given to all employees and clients, to help us stay connected with how important our positive attitudes and strong work ethic's keep the company moving forward. As a team.


  9. "Decent Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Benefits, company activities, work/life balance

    Cons

    micro management, lack of planning


  10. "Good work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker/Packer in Hazleton, PA
    Current Employee - Picker/Packer in Hazleton, PA
    Recommends
    Neutral Outlook

    I have been working at Fifth Gear (More than a year)

    Pros

    The management is good too.

    Cons

    We don't get paid enough.

    Advice to Management

    Need more money

    Fifth Gear Response

    Dec 23, 2014 – HR Shared Services Manager

    Thank you for sharing your feedback. We are happy to see that you, like many of our employees, enjoy working for and have good relationships with the management team. We understand the importance of... More


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