Fifth Third Reviews in Cincinnati, OH | Glassdoor

Fifth Third Cincinnati Reviews

Updated February 17, 2017
258 reviews

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Cincinnati, OH Area

258 Employee Reviews

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Pros
  • Good work/life balance, especially for a large corporation (in 49 reviews)

  • Good benefits, good team members (in 69 reviews)

Cons
  • Upper management is always pushing for more and more production (in 64 reviews)

  • Work life balance can easily be affected negatively (in 27 reviews)

More Pros and Cons

  1. Helpful (3)

    "Current Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager III in Cincinnati, OH
    Current Employee - Portfolio Manager III in Cincinnati, OH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time

    Pros

    Consistent pay-check and competitive culture

    Cons

    Ultra-conservative structure. Latest pitch is to become even more strict on dress-code, requiring a full-suit be worn by all employees, and eliminating any casual days.

    Advice to Management

    Become more focused on attracting millennials.


  2. "Analyst"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits; good place to start out early in your career but limited growth opportunities

    Cons

    Limited promotion from within and salary is lower than average


  3. "IT Risk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Risk Analyst in Cincinnati, OH
    Former Employee - IT Risk Analyst in Cincinnati, OH

    I worked at Fifth Third (Less than a year)

    Pros

    a very good company to work for

    Cons

    there's nothing negative about the company


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  5. Helpful (2)

    "Fifth Third Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior, Customer Service Representative in Covington, KY
    Current Employee - Senior, Customer Service Representative in Covington, KY
    Recommends

    I have been working at Fifth Third part-time (More than a year)

    Pros

    Good pay for starting position, as opposed to other banks in the area. If you are a part-time teller you an pick up hours other places. I had a great boss.

    Cons

    They try to keep you in retail if you start out there. They do not really support the things you want to do if that means that they have to lose you to operations or any other department.


  6. Helpful (3)

    "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fifth Third (More than 10 years)

    Pros

    Pay was pretty decent; especially if you knew the right management and they would help get you the money

    Cons

    Very limited work life balance

    Advice to Management

    Listen to your employees


  7. "CSP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Professional II in Cincinnati, OH
    Current Employee - Customer Service Professional II in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than a year)

    Pros

    Pretty engaged employer and can learn a lot of information. Have the ability to transfer to other departments after a year in your current role.

    Cons

    It's a call center position.


  8. "Fcm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 3 years)

    Pros

    Great opportunity to grow as aleadet

    Cons

    Great work environment and recognition


  9. "My experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third (More than 3 years)

    Pros

    they offer great products and benefits

    Cons

    high turn-over for both upper managment and sales staff


  10. Helpful (2)

    "Accused me of hanging up on a customer on purpose. I didn't."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative - Contact Center in Cincinnati, OH
    Former Employee - Call Center Representative - Contact Center in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Fifth Third part-time (More than a year)

    Pros

    A paycheck
    Health insurance for part-timers
    Co-workers were nice
    I needed a job
    On site-food court and free parking
    Cincinnati Red Bank Operations Area is generally safe

    Cons

    Call volume was incredibly high. More employees were needed. Me and my co-worker were hired part-time and told "if you get your numbers up", you can go full-time. I worked really hard and months flew by and was eventually offered full time. I earned an award for my performance and was still part-time and decided I'd rather be part-time than go nuts working full-time there. Others in my training class were also told "if you get your numbers up", you can go full-time, so this strategy wasn't just applied to me.
    Always busy except on Saturdays. Lots of angry customers about bounced checks, etc. The company wanted our call length to be short, but sometimes you just have to listen to people to solve their problems. A quality team monitors calls but they aren't transparent about how they grade them. Two supervisors falsely accused me of hanging up on someone. Didn't play a call back or anything. I told them I didn't and I do not hang up on customers and it wasn't until several hours later that one came back to me and said she looked into it and found out they made a mistake. They should have investigated first instead of telling me I intentionally hung up on a customer when I didn't.
    If you're a nice person, you probably won't get far in this company.

    Advice to Management

    No advice for management: this company wants to make as much as they can for shareholders and such. I have no clue why it's rated as a great place to work. My first supervisor was good, only to be replaced by someone who accused me of hanging up on customers without investigating that (false) idea first.


  11. "Employee Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Cincinnati, OH
    Former Employee - Mortgage Closer in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third (Less than a year)

    Pros

    Co-workers were friendly, management was helpful and understanding. Training was provided, and employees were encouraged to share knowledge and information, particularly with new arrivals

    Cons

    Extensive office politics and disputes between different groups. Highly inefficient system that could take weeks to get new workers situated. Problems with communication between different groups.

    Advice to Management

    Encourage communication between departments, particularly with regards middle managers and HR. Talk to IT and try to identify problems introducing new workers to the system.



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