Fifth Third Reviews in Ohio | Glassdoor

Fifth Third Ohio Reviews

Updated April 12, 2017
357 reviews

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Ohio

3.5
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Fifth Third President & CEO Greg D. Carmichael
Greg D. Carmichael
34 Ratings

357 Employee Reviews

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Pros
Cons
  • Difficult work life balance when working in a branch (in 30 reviews)

  • Sometimes, Upper management felt a need for constant conference calls to monitor sales/profitability/marketing efforts (in 65 reviews)

More Pros and Cons

  1. "Uniquely "small bank" feel for a large corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Columbus, OH
    Current Employee - Personal Banker in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    Employee engagement, focus on development, community outreach

    Cons

    internal resources are rarely updated and hard to navigate

    Advice to Management

    Give more flexibility in compensation to retain top talent.


  2. "Bank overall strong but Mortgage team suffers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than 5 years)

    Pros

    The overall company goals and vision are very strong and will continue to lead it in the regional market. The company has a good focus on the customer and much of the Branch Operations and general consumer lending is strong.

    Cons

    The Mortgage company side of the bank leaves a lot to be desired. In the last several years there have been a high number of Senior Manager changes with each identifying new agendas and changes they wish to implement. In the last year specifically it feels like the emphasis on their employees has gone away.

    Advice to Management

    The high change over in the direction by the Senior managers has made the environment very disengaging often resulting in higher turn over. Most truly enjoy their direct manager but outside of that specific contact there is very little trust in much of the requests and changes being made.


  3. "Decent job security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Closer in Cincinnati, OH
    Current Employee - Loan Closer in Cincinnati, OH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    Flexibility and tuition reimbursement, ability to purchase additional vacation time.

    Cons

    Typical corporate bureaucracy, smooth talkers get promoted ahead of hard workers.

    Advice to Management

    Pay attention to the little people. They see more than you think and know what is working and what isn't.


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  5. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Columbus, OH
    Current Employee - Personal Banker in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than a year)

    Pros

    Promote from within, great benefits

    Cons

    High pressure for calls and sales

    Advice to Management

    Managers are great!


  6. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cincinnati, OH
    Current Employee - Customer Service Representative in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third part-time (Less than a year)

    Pros

    Excellent experience in dealing with customers and getting acquainted with the retail side of banking
    Great benefits and numerous opportunities for internal hiring

    Cons

    Pay for a CSR/Teller is rather low.
    Some branches/bankmarts will be absolutely busy or very empty
    Manager will either make or break your experience: I've had one that took advantage of my schedule and didn't seek to help me when I first started, and another that was there for me and my fellow workers and kept the bank's core values

    Advice to Management

    Always look out for the new recruits, make sure they are adapting to their new environment well, and always aim for their professional development. Never take advantage of anyone


  7. "Great place to be!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Business Analyst in Cincinnati, OH
    Current Employee - Lead Business Analyst in Cincinnati, OH
    Recommends

    I have been working at Fifth Third full-time (Less than a year)

    Pros

    Inclusive and diverse work place.

    Cons

    Downtown Cincinnati parking can be expensive.


  8. "Great Place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA Tester in Cincinnati, OH
    Current Contractor - QA Tester in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third as a contractor (More than a year)

    Pros

    Great environment, diversity, great people to work with

    Cons

    There are no cons as such


  9. "Greta comapany"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    They were a very great company to work for

    Cons

    Managers were a little uptight but I made the best of it

    Advice to Management

    Be confident


  10. "CSR/Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/Teller in Dayton, OH
    Current Employee - Customer Service Representative/Teller in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third part-time (More than 3 years)

    Pros

    Making friends, regular customers, benefits for part time are great.

    Cons

    Low hours for part time. When first hired I could help at branches for extra hours but they created a floating teller position that took those hours away. Some branches will do anything to meet goal. My current branch is good about not being deceptive in their sales practices though but I have helped at branches that are more pushy with sales. Like any company there are good branches and bad branches. Depends on management.

    Advice to Management

    Be about the customer not about the points. The points will come if you focus more on customer service and less on the "points"
    Advice to higher ups.. Consider getting rid of the floating teller position. Many part time tellers like extra hours and many of us part time people would like 25-30 if possible since full time is rare in some areas.


  11. "National MLO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Mortgage Loan Officer in Cincinnati, OH
    Current Employee - National Mortgage Loan Officer in Cincinnati, OH
    No opinion of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    Great benefits, schedule is flexible.

    Cons

    The stress is tremendous. The reality is $50-60K per year.



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