Fifth Third Reviews | Glassdoor

Fifth Third Reviews

Updated October 15, 2017
255 reviews

Filter

Filter


2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Fifth Third President & CEO Greg D. Carmichael
Greg D. Carmichael
26 Ratings

255 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Not many, but generally nice people and good life/ work balance.

    Cons

    Very mediocre institution with little sense of urgency in serving clients in the commercial space .


  2. Helpful (2)

    "Old School Doesn't Work Anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (More than a year)

    Pros

    Having a regular schedule and work life balance was good

    Cons

    The culture is one that is stuck back in the 50's. Many layers and department silos that can't and don't interact with each other. Management that is more political than an episode of the real housewives. Integrity from upper management is nonexistent They will lie to you and mislead you and smile while they throw you under the bus.

    Advice to Management

    Grow up! This is a business and should not be treated like an episode of mean girls.. If you were more concerned with hiring and developing people than you are about which level of management above you that you will fo golfing with you might be more sucessful. Management above the financial center manager level are terrified to hire better than they are.

  3. "team lead, work flow coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead in Cincinnati, OH
    Current Employee - Lead in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than 8 years)

    Pros

    great hours, good benefits, bonus opportunity

    Cons

    management isn't the best. tend to look out for friends. very unprofessional in my department


  4. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cincinnati, OH
    Current Employee - Customer Service Representative in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than a year)

    Pros

    Good working hours and co workers are nice

    Cons

    Overworked no advancement expensive health insurance

    Advice to Management

    Listening to employees


  5. "Used to be good, but leadership is running it into the ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (More than 5 years)

    Pros

    A bad job is better than no job.

    Cons

    Abysmally low pay, so-so benefits, advancement is based on politics and not on performance, managers will deliberately hold back good employees from promotion because they don’t want to go through the hassle of replacing them, branches closing and staffing is so thin that one vacation or sick person out for the day cripples business for the day.

    Advice to Management

    Reevaluate your entire approach. It’s not working. Stock price is not the only metric you need to concern yourself with.


  6. Helpful (1)

    "Ok job for low pay and little opportunity to advance."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was a job that paid and it was close to home at the time. Also offered healthcare for full time employment.

    Cons

    Branch was a revolving door of employees and management. With a branch staff of 9 I had worked with 32 different people in 3 years. The regional manager was a clown; it did not matter how many products you sold, you had to do it his way and log every activity in essentially a CRM. "I want a write up that tells the story!"

    Advice to Management

    Learn how to retain employees, offer chances to move up, give employees a raise instead of the CEO, look at performance over policy and procedures.


  7. "Bad experience as a teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third part-time

    Pros

    Nothing really. Maybe the incentives? But they're so hard to reach.

    Cons

    Incentives... pay.. hours.. everything really.

  8. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Fifth Third full-time

    Pros

    Management likes to promote and look to help employees

    Cons

    Much emphasis on calls and sales. I don't feel like they are still looking out for the customer, instead, pushing sales and point goals too much.

    Advice to Management

    Put the focus back on the customer; not calls and sits.


  9. "Principal Network Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time

    Pros

    Stress free environment where urgency is not necessary.

    Cons

    Boring.. If you want to blend into the furniture and have a cushy job until you retire then this is the job for you.

    Advice to Management

    Outsource


  10. "Lead CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time (More than 8 years)

    Pros

    decent work hours and benefits

    Cons

    understaffed branches-usually only 1 teller, required sales referral goals, no room for advancement if not wanting to do sales. Managers out of office or constantly on conference calls.

    Advice to Management

    value your employees-support your branch staff, instead of punishing them for not meeting numbers.


Showing 255 of 1,497 reviews
Reset Filters